2020 Honda Pilot Problems

Multipurpose Camera Unit Failure, causing many warning symbols on dash.

Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work

Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work

I got in the car one morning and had 5 error codes come on and they have not gone off. None of the driver assist controls are working. The cruise control does not work either. All of the dash lights are on. Toyota determined it is the front camera that failed and repair would be $2000. Car is available for inspection anytime. Unable to drive for long periods as the cruise control does not work. The lane assist option does not work. The automatic break system does not work. Half of the option this car came with do not work.

After previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. Thankfully the Pilot, which was shaking and making noise, was able to be pulled over to side of the interstate and later towed to the dealer service. No symptoms other than the noise at low speeds usually from take off, which regional Honda said wouldn’t damage anything, but apparently it did.

Tachometer is starting to surging idle. Getting a wave of errors lights and messages. It’s also a known problem on the 2019 of the same model and it has a recall. I received the same code from an auto repair shop. Service Bulletin 21-010

Tachometer is starting to surging idle. Getting a wave of errors lights and messages. It’s also a known problem on the 2019 of the same model and it has a recall. I received the same code from an auto repair shop. Service Bulletin 21-010

Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.

The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating and was shaking violently. The contact associated the failure with the transmission. The manufacturer was notified of the failure and offered a goodwill repair; however, the contact had not agreed to the terms. The vehicle was taken to the dealer and the dealer confirmed that the transmission needed to be replaced. The contact stated that prior to the transmission failure, the vehicle was taken to the dealer for the hesitation issue, and the dealer associated the failure with the transmission. The vehicle was not repaired for personal reasons.

I am reporting a severe safety defect regarding the automatic transmission on my 2020 Honda Pilot AWD (VIN: [XXX]). The vehicle experiences a violent and constant transmission vibration/judder under light throttle acceleration. On XXX, at 127,073 miles, an authorized Honda dealership officially diagnosed the vehicle under Repair Order # XXX, confirming the presence of "shudder at light throttle". Despite changing the transmission fluid as required by maintenance schedules, the issue persists. This failure causes unexpected vehicle hesitation and jerky shifts while driving at highway speeds, creating a high risk of rear-end collisions and posing an immediate safety hazard to my family and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.

Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house). At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic. It can happen with someone ahead of me in the same lane, but not as often. In all cases throughout the years there has not be a need for braking. In one instance a few years ago we were driving on a divided 4 lane state highway. Cruise control was on and ACC was on. We moved into the left lane to pass a car. When we came within ~20' of the car, the Pilot engaged in automatic braking hard as it detected the car we were attempting to pass as an obstacle in front of us. There was never any danger of hitting the other car. However, a car following us almost rear-ended our car due to the unforseen/not needed hard braking. My wife will no longer use cruise control in this vehicle since this happened. The dash 'brake' warning is easy to replicate if you drive for a while on the roads near my house. The auto braking is not able to reproduced on demand. Now the car is complaining to see the dealer about a CMBS (collision mitigation braking system) error. I'll have to troubleshoot this (or maybe just turn it off), but the entire system has been sub par and accident prone since original purchase new in 2019.

There is significant rust on the frame and undercarriage of the vehicle. There has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. It has since an active recall exists for the corrosion of the rear subframe. A specific rust-related inspection is on hold until I receive further direction from the dealership I purchased the vehicle from.

Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic

While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) and the vehicle was taken to the dealer and the recall repair was completed. The contact stated that after the recall repair was completed, the vehicle was driven to the residence. The contact stated that when the camera system was enabled, the camera was inoperable and displayed a black screen. The dealer was contacted and made aware of the failure however, the contact was informed that the failure would not be honored by the recall repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,616.

I am writing to formally report a safety concern related to a recent maintenance issue on my Honda vehicle. Approximately one month ago, I had my vehicle serviced to address an issue with the rear tailgate lighting. Although the issue was supposedly repaired, I discovered during nighttime driving that the tailgate lights were still not functioning properly. Despite the headlights being on, the rear tailgate lighting failed to illuminate, creating a serious safety hazard. I was nearly involved in a rear-end collision with a truck due to this malfunction. Upon stopping and inspecting the vehicle, I confirmed that the tailgate lights were not working as intended. This problem raises serious concerns, especially considering the dealership performed a multi-point inspection at the time of service. The malfunction was not detected or corrected adequately. Additionally, I question the reliability of these inspections, as there have been inconsistencies in their findings. For example, one inspection indicated that my brakes were fine, but just three weeks later, another inspection claimed they required replacement. The main issue, however, is that the tailgate lights were supposedly repaired but were not correctly configured to turn on automatically with the headlights. This oversight directly jeopardized my safety and the safety of others on the road. I respectfully request that NHTSA investigate this matter and determine whether there is a broader issue with the repair or inspection protocols being followed by Honda service centers, particularly regarding rear lighting systems and multi-point inspections. Thank you for your attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Auto high bean is not working and no sign of auto( headlight on with letter A) on dashboard is not show. Trying to reset by holding high beam for 40 seconds still not working ( only blinking once), meaning still not working. That problem had after came back from recall on cracking sound inside speakers. Recently brought the car to Honda Beltsville, MD on January 15, 2024 about when stopping at traffic light when pressed the brakes hard the auto on/off engine is not working. Message on dashboard show that( the auto engine idle stop unavailable ). With my vehicle had 2 problems 1- light is not working on auto high beam and no sign on of auto headlight with letter A showing on dashboard. 2- auto on/off is still not working when stop at traffic light( Auto engine idle stop unavailable) massage on dashboard Please check this out, thank you.

While driving on my way home from work (24 mile drive) I received on my dashboard faults that flashed briefly for my steering, lane keeping assistance, lane departure, forward collision, automatic emergency braking, adaptive cruise control and parking collision (warning lamps). My radio also had cut out at the same time. While that occurred my steering wheel jerked suddenly while going straight at speeds around 60mph. I brushed it off as a communication issue since it is known to occur on these vehicles, but the steering wheel jerking was new to me. Made it home turned the vehicle off (vehicle was off for 15 minutes). I started up the vehicle no warning lamps came on. But as soon as I got up to 40mph and a mile from my home the same issue occurred but more frequent, but less of the steering wheel jerking. I got where I needed to go and got back onto the road and reached 30 mph the warning lamps came on more a lot more frequently on my way home. As soon as reached my alleyway turning left, the steering wheel had a moment of locking up (about 5-10mph). This came as a shock for me. I backed up into my garage and had to turn the steering wheel left again and the same thing happened. I parked the while the vehicle was running I turned the steering wheel really fast, recreated the steering wheel locking momentarily a few times. I turned the vehicle off and tried to restart it but there was no power. Turns out that my battery had gone bad. I had no indication of a low voltage or battery issue. I replaced the battery and issue was resolved. For me and a situationally unaware driver and this issue occurs where the steering wheel jerked and/or an emergency evasive action was needed, this could cause an accident due to the sudden loss of steering. There was no indication of battery issues. No dealer or independent shops were involved. I am a mechanic myself.

Loud clicking noise when turning/steering at low speeds. Problem has been worsening over past several months.

honda pilot EXL 2020 with 39,000 miles- purchased new in may 2020. We just had our pilot oil change and multi-point inspection along with safety recall most faker replaced. With less than 40K miles we are getting told the Front control Arm needs to be replaced. The bushing on the right front lower control arm is torn-cracking, CAUSING our tires to be worn and ALSO needing to REPLACE ALL FOUR of them! I'm not sure how a four year old car, just out of 3 year warranty by a year, is needing all this excessive amount of work. Just this last year EVERYTHING with the suspension and tires were completely normal and healthy! Within that year only putting 10k miles on it, never been off roading or drive crazy- we both have a great driving record. So, all of this is absolutely sudden and worried for our safety. The car has NEVER notified us of low tire pressure at anytime, ever. Having the Honda service center telling us the tires have "adnormal wear pattern of tires" (all of which is, inner wear). Not allowing us to get the normal tire rotation due to that and the tread depth measure was unevenly worn. Just a reminder, not one of the sensors have NEVER alerted us- other than due for oil change. We went in thinking oil change and most safety recall repair would be it. Then being told 4 tires $1,000 and front control arm replacement $561 (not including service charge) is NEEDED! Bridgestone tires P245/60/R18, is the brand we currently have and need to replace immediately. I have all receipts from previous oil changes (Honda dealership in Charleston sc- where we bought the car from) and multi-point inspections, seeing as this is sudden and very dangerous to not only us but to the cars around. Exact wording from our Honda service report- Not fixing this issue front control arm will be unable to stabilize the suspensions fore and aft movements. Not including the tires blowing out while driving.

FOR THE PAST TWO WEEKS MY PILOT FELT LIKE IT WAS BOUNCING ODD. WE'VE ONLY OWNED IT FOR 5 MONTHS AND HAVE UNDER 5,000 MILES. WHILE MONITORING THE TIRE PRESSURE FOR TWO WEEKS, I'VE NOTICED THAT BOTH DRIVER SIDE FRONT AND REAR TIRES HAVE BEEN CONSIDERABLY LOW AND WE HAVEN'T ADDED ANY AIR SINCE. I FIGURED IT WAS BECAUSE OF HEAT/TIME OF DAY. MY LAST DRIVE AT 80 DEGREES AT SUNSET ENDED WITH BOTH DRIVER SIDE TIRES AT 33 PSI AND BOTH PASSENGER SIDE TIRES AROUND 35-37 PSI. THIS MORNING BOTH DRIVER SIDE TIRES WERE AT 33 PSI ON A COLD START AT ABOUT 60 DEGREES, ONCE I GOT ONTO THE SAME HIGHWAY AND LANES I HAVE BEEN DRIVING ON FOR THE PAST 2 WEEKS, I NOTICED THE MAN BEHIND ME WAVING HIS ARMS WILDLY. I CHECKED MY TIRE PRESSURE ON THE DASH AND NOTICED THE REAR DRIVER SIDE WAS SUDDENLY AT 24PSI, 20, 17, 10 AND I PULLED OVER TO CHANGE THE TIRE. WHEN I WENT TO INSPECT PRIOR TO REMOVING THE TIRE, YOU COULD AUDIBLY HEAR AIR SEEPING OUT. ON VISUAL INSPECTION THERE IS NO NAIL, NO PUNCTURE WOUND OR ANY EVIDENCE OF A CHANCE THAT A PUNCTURE HAPPENED AND THE OBJECT SHEERED OR CAME OUT ENTIRELY. THERE IS NO SIDEWALL DAMAGE, NO RIM DAMAGE OF ANY KIND. THE TIRE ITSELF IS A BRIDGESTONE DEULER H/P SPORT AS. THERE WAS NO DEBRIS IN THE ROAD

Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.

Front airbags did not deploy during a head on collision and rollover crash

In my Honda 2020 Pilot, the driver's side headrest in the 3rd row will no longer stay upright. It simply stays flat and will not lock into place. As the headrest will not stay upright, the seat is unusable. If someone used that seat or if the headrest would fail while a person is sitting in that seat, it would cause an injury risk. It looks like their is evidence that Technical Information and Support may be aware of the issue as indicated in a document on the nhtsa website.

Another vehicle pulled out in front of me, I had to slam on my brakes to prevent accident. The second row passenger seat unlatched and slammed forward. Had my daughter been with me she would have been seriously hurt or worse. Her seat slammed forward and was lodged into the back of the front seat. I honestly do not believe this was related to her seat not being locked in place well on my behave. Anytime one of the second two seats are moved I make sure they are pushed back as far as they will go to give the kids the most leg available. I truly believe I had to hit my brakes so hard the seat latch/lock failed and released the seat.

honda pilot EXL 2020 with 39,000 miles- purchased new in may 2020. We just had our pilot oil change and multi-point inspection along with safety recall most faker replaced. With less than 40K miles we are getting told the Front control Arm needs to be replaced. The bushing on the right front lower control arm is torn-cracking, CAUSING our tires to be worn and ALSO needing to REPLACE ALL FOUR of them! I'm not sure how a four year old car, just out of 3 year warranty by a year, is needing all this excessive amount of work. Just this last year EVERYTHING with the suspension and tires were completely normal and healthy! Within that year only putting 10k miles on it, never been off roading or drive crazy- we both have a great driving record. So, all of this is absolutely sudden and worried for our safety. The car has NEVER notified us of low tire pressure at anytime, ever. Having the Honda service center telling us the tires have "adnormal wear pattern of tires" (all of which is, inner wear). Not allowing us to get the normal tire rotation due to that and the tread depth measure was unevenly worn. Just a reminder, not one of the sensors have NEVER alerted us- other than due for oil change. We went in thinking oil change and most safety recall repair would be it. Then being told 4 tires $1,000 and front control arm replacement $561 (not including service charge) is NEEDED! Bridgestone tires P245/60/R18, is the brand we currently have and need to replace immediately. I have all receipts from previous oil changes (Honda dealership in Charleston sc- where we bought the car from) and multi-point inspections, seeing as this is sudden and very dangerous to not only us but to the cars around. Exact wording from our Honda service report- Not fixing this issue front control arm will be unable to stabilize the suspensions fore and aft movements. Not including the tires blowing out while driving.

I am told by Right Honda dealership in Scottsdale, AZ that the "front lower control arms" are tearing open after 3.5 years and approx. 48k miles. This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect. The dealership charges over $1000 for this repair and it is just outside of warranty. Please investigate this dangerous defect.

The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have 2 years old Honda Pilot 2020 Touring original tires 245/50 R20 with 16900 miles on them and the front tires already start delaminating and chunk off (please see attached pictures). As you can see 2-year-old rubber looks like it's much older. Possibly the rubber compound is not what it should be. Did not found this DOT # in recall yet only the close ones, looks like the recall should be wider.

The contact owns a 2020 Honda Pilot. The contact stated that the driver’s side seat belt failed to lock securely in the buckle. The contact called the dealer who was unable to schedule an appointment to diagnose the vehicle until January. The contact was notified of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

In the third row seating, on the driver side, the seat belt buckle latch does not catch or secure the buckle.