2020 Honda Ridgeline Driver assistance Problems

The vehicle's front-facing monocular camera experienced an internal component failure that triggered a permanent error code U3000-49. This hardware failure instantly disabled multiple core safety features simultaneously, including the Adaptive Cruise Control, Lane Keeping Assist (LKAS), Road Departure Mitigation, and Collision Mitigation Braking System (CMBS) ABS Braking and High Beam Support with all dash lights remaining on. The sudden, unexpected loss of automatic safety braking and driver-assist features while moving poses an immediate highway safety risk.

NHTSA ID

11754863

Incident

Jun 27, 2026

2020 Honda Ridgeline-Internal failure, multi purpose camera. Multiple lights on dashboard and codes associated with driving support system, Collision Mitigation, Braking System, Lane keeping assist system, Road departure mitigation, Transmission System error. All these are showing up because of the front camera going out due to overheating. Dealership quoted $1197.20 for replacement. Multiple safety violations making vehicle unsafe to drive. Extended warranty will not cover.

NHTSA ID

11751289

Incident

Jul 17, 2026

Multi purpose camera behind front mirror failed. Most safety systems will not work. Various warnings regarding system failure were noted on dash. Supposedly a bad battery installed and warranted by dealer caused this problem? Dealer covered the battery but charged $2100.00 to replace the camera!

NHTSA ID

11681392

Incident

Aug 18, 2025

My Honda 2020 ridgeline has intermittent faults on the dash monitor, it displays ACC, LKAS, Collision Mitigation, High beam, lane departure warnings, and sometimes transmission problem. I am told it is the muti cable assembly sensor on the front window not communicating with the other sensors. I took my car to auto zone and they stated no communication, due to a bad battery. I replaced the battery, and it still has the multiple errors/ fault codes. During research several people have had this problem with Honda vehicles. At times it goes away for a day or two and then comes back with the same faults. It seems like a faulty part. The dealer wants 1800 for repair and calibration of sensors, this was after they ran a diagnostic test and found no engine faults/codes.

NHTSA ID

11674702

Incident

May 19, 2025

Since buying this vehicle new, on multiple occasions the automatic braking system has come on approaching other vehicles on a straight stretch of highway even when both I and the approaching vehicle are nowhere near the center line or anywhere near an accident situation. I reported this to the dealership in the first six months after purchase and was told nothing was wrong. The frequency of this happening seems to be increasing.

NHTSA ID

11641580

Incident

Feb 7, 2025

While driving on the highway truck pressed brakes without any obstacles near or in front of me. This event has happened more than once as of late.

NHTSA ID

11637905

Incident

Jan 12, 2025

The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. Parts distribution disconnect.

NHTSA ID

11627675

Incident

Feb 1, 2024

Mileage

3,000 mi

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11625979

Incident

Nov 18, 2024

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11625560

Incident

Jun 17, 2024

Scheduled my vehicle for recall related to the tailgate/camera/rear area warning system harness replacement for today 10-15-2024 after two notices. Upon arriving for my appointment, I learned that the dealer, Voyles Honda Marietta, GA does not have the parts, nor can they provide a time/date when parts would be available. Further, the Service Manager, Marvin, said the same parts issue is present with a fuel pump and electric steering campaign currently released. From prior involvement with many heavy truck campaign recalls, I know the O.E.M. Is required to have adequate repair parts to satisfy the released safety recall. In the previously noted Honda recalls this requirement is ignored by the manufacturer placing safety concern on the public, stressing dealers, and forcing vehicle owners to operate defective vehicles because parts to repair are not available, nor is there an expected date when they will be. Responses like “on manufacturer back order “ is not acceptable for a released National Safety Recall. Honda Corporate needs to be held accountable and owners need to be compensated for their inconvenience. Maybe restrict Honda from selling more vehicles until ALL safety campaigns are completed. NHTSA, check your records on Honda’s completion performance and take appropriate actions.

NHTSA ID

11619824

Incident

Oct 15, 2024

The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

NHTSA ID

11619809

Incident

Oct 15, 2024

Problem started without warning. A couple of days ago all of these are disabled, warning lights scroll through on dash: ACC problem, Collision Mitigation Problem, Lake Keep Assist Problem, Auto High Beam Problem. It cleared once after restarting and once after service mechanic cleared codes. Issue returned the next day and continues. Built in safety features are not working. Deciding on having Honda dealer check it out.

NHTSA ID

11617663

Incident

Sep 30, 2024

I experienced multiple warning lights on my dash when disengaging my cruise control on the freeway to pass a slower vehicle in front of me. Attached photo depicts these lights and a loss of dash gauges. I arranged a vehicle inspection from the purchasing dealer the next day, but later the entire dash “blacked out” losing speedometer, tachometer, turn signals, back-up camera etc. Given the uncertainty of the safe driving condition of the vehicle I opted to have a closer authorized dealer inspect the vehicle. The consensus was that there was a failure of the dash panel resulting in a $1600.00 repair. Learning that this exact failure was known to American Honda Motor Co., Inc. I reached out to their customer service since like year(s) models of the Passport, Pilot & Odyssey were part of an official warranty recall (along with extended warranty coverage) by American Honda Motor Co., Inc. to see if any goodwill assistance would be provided, given what I’m sure are shared components between the three models. Honda declined. In all transparency, I am a retired AHM employee who services my own vehicles, so their decline, I’m told was partially based on the lack of an official service history. The failure that I have described is totally unrelated to scheduled service. In closing, I am attaching a “screenshot” for a Honda Pilot Owners blog which goes into greater detail of the exact failure I experienced, described as inappropriate software programming. Again, these items in the Recall cited FMV SS101 & FMV SS111 as being key reasons for the issuance of the recall. Why the 2020 Honda Ridgeline which experienced this exact failure was excluded is a question that Honda should answer. Thank you.

NHTSA ID

11602391

Incident

Jun 25, 2024

The contact owns a 2020 Honda Ridgeline. The contact stated that while shifting into reverse, the back-up camera occasionally failed to display an image. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) and took the vehicle to the local dealer for the recall remedy. The recall repair was completed; however, the failure persisted, and the screen failed to display an image. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11600858

Incident

Mar 15, 2024

Mileage

15,000 mi

The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention) and 24V064000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11600589

Incident

Jul 9, 2024

The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11587311

Incident

May 2, 2024

Mileage

60,000 mi

Back up camera no longer works, all black when in reverse.

NHTSA ID

11587071

Incident

Apr 22, 2024

The contact owns a 2020 Honda Ridgeline. The contact stated that while attempting to reverse, he became aware that the rearview camera was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V867000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

NHTSA ID

11586109

Incident

Sep 15, 2023

Mileage

45,000 mi

My vehicle was driving 35MPH westbound on a 4 lane road (2 lanes easbound, 2 lanes westbound, no divider separating) a vehicle also traveling westbound, NOT in my lane, turned off the road. The Emergency braking system activated, bringing my vehicle to a full stop with no warning. There was NO traffic in front of me for a considerable distance (1/4 mile, approximately) No damage or impact, cars behind me stopped with 1-2 feet to spare.

NHTSA ID

11585441

Incident

Apr 26, 2024

The contact owns a 2020 Honda Ridgeline. The contact stated that the back-over prevention camera image failed to display an accurate image of the rear of the vehicle when shifted into reverse. The vehicle was taken to a local dealer where it was diagnosed that the back-over prevention camera wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11582301

Incident

Feb 4, 2024

Mileage

60,000 mi

rear view camera and rear traffic and warning systems stopped working. Honda diagnosed and repaired the wiring harness. NHTSA has opened an investigation PE24004 which appears to identical to the issue we have.

NHTSA ID

11572317

Incident

Jan 2, 2024

AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.

NHTSA ID

11534585

Incident

Jul 23, 2023

Unkown - backup camera failure.

NHTSA ID

11522756

Incident

Apr 28, 2023

The rear opening and closing of the tailgate caused a break in the wiring harness, causing the rearview camera to fail. This is due to a design flaw and identical to what has happened in the 2017-2019 models.

NHTSA ID

11512949

Incident

Mar 21, 2023

Since new vehicle''s Forward Collision warning stating "BRAKE" will occasionally appear for oncoming traffic. Vehicle has attempted to brake as well. There is no fix from Honda Motor Co. Vehicle also has an issue with automatic high beams (which has no current fix) which has been filed separately.

NHTSA ID

11505597

Incident

Oct 20, 2020