RoadVitals

2023 Horton Ford F-550

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 3, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 19, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
5 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Horton Ford F-550, most frequently naming the airbags category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V120000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Feb 19, 2024
34 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2023-2024 Horton emergency vehicles built on Ford F450, F550, and F600 chassis. The left rear steel brake line can contact the strut mount when the rear suspension is lowered, damaging the brake line.
The risk: A damaged line can leak brake fluid, causing a loss of brakes and increasing the risk of a crash.
The remedy: Dealers will replace and secure the brake line as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Feb 3, 2026
Crash reported5 injuries reported

The contact owns a 2023 Horton Ford F-550. The contact stated that while driving at approximately 60 MPH while hauling a trailer, another vehicle had suddenly merged into the same lane, causing a front-end crash. In addition, the contact stated that the vehicle was occupied with 4 other occupants sitting in the front passenger-side seat, rear driver-side seat, rear center passenger, and rear passenger-side seat. The air bags did not deploy. In addition, the contact stated that the front driver-side door would not unlock as intended, and the driver had to exit through the window. A police report was filed. The contact did not seek medical attention; however, multiple occupants sustained unknown injuries. The vehicle was towed to the contact's residence, where it remains for further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ID
11715256
Incident
Feb 2, 2026
Mileage
30,000 mi

Compare model years

Complaint and recall counts across every year of this model

Horton Ford F-550 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.