Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest May 30, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,310 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2013 Hyundai Elantra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 43 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming visibility
The 25 most recent of 43, in the owner's own words
I took my car into Hyundai due to the recall sent out to car owners. I had my ABS and Brake light that went on randomly around September. I scheduled an appointment and took it in to get it checked. Hyundai sent me away stating there were no parts to fix the issue and told me to pay for a diagnostic if I needed it looked at and to wait until the recall is remedied. Two months later my car exploded and caught fire while parked on my property putting my life and home at risk. As well as my neighbors lives who came in to help me Put out the fire.
NHTSA ID
11591542
Incident
May 13, 2024
Visibility
Filed Jan 19, 2024
Driver's side rearview mirror smashed by vandal. This is because of having to park away from structures due to Hyundai's recall # 251. The original recall notice was apparently dated 9/22/23, but no remedy is yet available. That's 4 months, and it's creating great hardship for me and probably many others. I am afraid to use my car because of possible engine fire and damage to people or other cars--but I need my car.
NHTSA ID
11566551
Incident
Sep 22, 2023
Visibility
Filed Apr 3, 2023
The contact owns a 2013 Hyundai Elantra. The contact stated while pulling the front drive side visor back in place the visor could not stay in place. The vehicle dealer was taken to the dealer and the dealer stated that the visor had fractured and the visor was replaced. On another occasion the front passenger side visor fracture. The vehicle was taken to the dealer and they stated that the visor had to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer did not provide any assistance. The failure mileage was 127,000.
NHTSA ID
11515266
Incident
Feb 14, 2023
Mileage
127,000 mi
Body & structureVisibility
Filed Mar 2, 2022
I have an issue with my paint peeling off the hood and other parts of my car in large sections during rain and high winds adhering to the windshield hindering my field of vision at times. This has forced me to stop the vehicle on the roadside and remove it in order for me to continue. The paint peeling on the pearl white vehicles is a known issue since 2010. I've contacted the manufacturer numerous times over the past two years and they basically told me that they already knew about it and oh well. There's nothing they're going to do because the warranty has expired.
NHTSA ID
11454901
Incident
Nov 3, 2021
Visibility
Filed Feb 14, 2022
Panorama sunroof exploded while underway on highway. Glass collapsed into vehicle interior.
NHTSA ID
11451967
Incident
Jan 11, 2022
Body & structureVisibility
Filed Jun 15, 2020
MOONROOF EXPLODED WHILE DRIVING ON HIGHWAY ABOUT 60-65 MPH. *TR
NHTSA ID
11328946
Incident
Jun 12, 2020
Mileage
158,870 mi
Visibility
Filed Oct 31, 2019
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WHILE DRIVING ON THE FREEWAY. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE RAIL. THE CONTACT SUSTAINED MINOR GLASS INJURIES TO THE ARM, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO CARDENAS MOTORS (1500 NORTH EXPRESSWAY 77, BROWNSVILLE, TX 78521, (956) 205-0370) WHERE IT WAS REPAIRED PER THE CONTACT'S INSURANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 15765657. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,441. *DT*JB*DT *TR
NHTSA ID
11277260
Incident
Oct 18, 2019
Mileage
106,441 mi
Visibility
Filed Aug 12, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 55 MPH, THE PASSENGER SIDE VISOR SUDDENLY EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ID
11243275
Incident
Aug 10, 2019
Mileage
70,000 mi
Visibility
Filed Aug 4, 2019
AS I WAS DRIVING HOME IN RAIN THE WIPERS STOPPED AND RESUMED ABOUT 10 SECONDS LATER. AFTER 5 MINUTES THE WIPERS AGAIN STOPPED AND RESUMED ABOUT 10 SECONDS LATER.
NHTSA ID
11241593
Incident
Apr 16, 2019
Mileage
39,000 mi
Body & structureVisibility
Filed Jul 25, 2019
WHILE DRIVING THE VEHICLE ANYWHERE AT 35 MPH OR MORE WITH THE SUNROOF TILTED OR OPEN, MASSIVE AMOUNTS OF AIR COME THROUGH DRIVERS SIDE WINDOW TO THE INSIDE OF CAR. THIS MAKES IT IMPOSSIBLE TO HEAR EMERGENCY SIRENS OR YOUR STEREO. THIS IS A SAFETY HAZARD!!
NHTSA ID
11234839
Incident
Jul 24, 2019
Mileage
97,000 mi
Visibility
Filed Oct 17, 2017
I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65-70 MPH WHEN SUDDENLY I HEARD A LOUD EXPLOSIVE NOISE LIKE A GUNSHOT GOING OFF INSIDE THE CAR. THE CAR SHOOK VIOLENTLY AND I THOUGHT I HAD BEEN HIT, THOUGH THERE WAS NOT ANOTHER CAR IN MY IMMEDIATE VICINITY. I WAS NOWHERE NEAR AN OVERPASS. WHEN I REALIZED I WAS STILL GOING DOWN THE INTERSTATE ON ALL 4 TIRES AND NOT FLIPPING END FOR END AND HAD NOT BEEN HIT, IT DAWNED ON ME THAT AIR WAS RUSHING INTO THE CAR AND GLASS WAS RAINING DOWN ON MY HEAD. I LOOKED UP AND ALMOST THE ENTIRE SUN ROOF WAS GONE. IT HAS LITERALLY EXPLODED. I TOOK THE CAR IMMEDIATELY TO THE DEALER. I WAS INFORMED THAT THIS COULD HAPPEN AGAIN BECAUSE OF A DEFECT IN THE DESIGN. HOW SCARY IS THAT? I HAVE BEEN DEALING WITH GLASS IN THE CAR EVERY SINCE.
NHTSA ID
11034192
Incident
Oct 2, 2017
Mileage
45,000 mi
Visibility
Filed Jul 5, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT HIGHWAY SPEEDS, THE VEHICLE'S SUN ROOF SHATTERED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ID
11003005
Incident
Jul 4, 2017
Mileage
80,000 mi
Visibility
Filed May 30, 2017
THE WINDSHIELD CRACKED AND THE REAR VIEW MIRROR HOUSING BROKE APART ALONG WITH THE METAL PIECE USED TO ATTACH THE MIRROR. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75MPH WHEN I HEARD A LOUD BANG AND SAW THE REAR VIEW MIRROR EJECTED LIKE A PROJECTILE. THE GLASS HAD SEVERAL CRACKS RUNNING THE LENGTH OF THE WINDSHIELD, ORIGINATING FROM THE METAL PIECE THAT HELD THE REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A ROCK OR FLYING DEBRIS FROM THE ROAD THAT CAME THRU THE WINDSHIELD. I IMMEDIATELY PULLED OVER AND NOTICED THAT THE ORIGIN OF THE CRACKS AND POINT OF BREAKAGE WAS FROM THE INSIDE OF THE CAR. THERE WAS NO NOTICEABLE IMPACT ON THE OUTSIDE OF THE WINDSHIELD, NOT EVEN A MINOR SCRATCH TO INDICATE SOMETHING HAD HIT IT FROM THE OUTSIDE. THERE WERE SEVERAL PIECES OF GLASS ON THE INSIDE WHERE THE METAL PIECE BROKE OFF WITH SOME GLASS STILL GLUED TO IT. THE PIECE THAT CONNECTED THE MIRROR TO THE METAL PIECE SHATTERED INTO 3 PIECES. I AM UNSURE OF WHAT CAUSED THIS, BUT IT IS CONCERNING TO KNOW THIS COULD HAPPEN TO OTHER DRIVERS.
NHTSA ID
10992269
Incident
May 29, 2017
Mileage
66,800 mi
Visibility
Filed May 10, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND CLOSED THE CARDBOARD CLUSTER TO PREVENT THE GLASS FROM FALLING INTO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,917.
NHTSA ID
10984690
Incident
May 10, 2017
Mileage
103,917 mi
Visibility
Filed May 6, 2017
LOW TO NO VISIBILITY WHEN REVERSING/BACKING UP. THE CONSUMER STATED THE THERE WAS A VERY LARGE BLIND SPOT LOOKING IN THE MIRROR WHILE REVERSING. THE CONSUMER WOULD LIKE TO BE ADVISED ON OPTIONS CONCERNING RETURNING THE VEHICLE TO THE DEALERSHIP. UPDATED 07/10/2017*JS
NHTSA ID
10983870
Incident
May 5, 2017
Visibility
Filed Jan 30, 2017
WHILE DRIVING ON THE FREEWAY AT AROUND 70MPH I HEARD A LOUD BANG UPON LOOKING AROUND REALIZED MY SUNROOF HAD BLOWN OUTWARD FROM THE CENTER. I KNOW NOTHING HIT IT FROM THE INSIDE AND NOTHING FELL ON TOP OF IT EITHER. I WAS LEFT DRIVING ON THE FREEWAY WITH A LARGE HOLE IN THE MIDDLE OF MY SUNROOF WITH CRACKED GLASS ALL ALONG THE SIDES. *TR
NHTSA ID
10948538
Incident
Jan 28, 2017
Mileage
55,000 mi
Visibility
Filed Mar 8, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED INTO THE VEHICLE. THAT FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE INITIAL FAMILIAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT PROVIDED.
NHTSA ID
10840441
Incident
Mar 7, 2016
Mileage
34,000 mi
Visibility
Filed Mar 1, 2016
THE DRIVERS SIDE SUN VISOR DOES RETURN TO A FLUSH POSITION, SO IT IS LEFT PARTIALLY BLOCKING THE WINDSHIELD WHEN DRIVING AND COMES INTO CONTACT WITH THE TOP OF THE DRIVERS HEAD WHEN OPERATING THE VEHICLE.
NHTSA ID
10839315
Incident
Nov 18, 2015
Mileage
17,000 mi
Fuel systemPowertrain (other)Visibility
Filed Nov 8, 2015
CAR STARTS BUT WON'T STAY ON, NEW BATTERY INSTALLED, STILL DOESN'T TURN ON, IN GARAGE AND IS BEING TOWED TO DEALERSHIP. WINDOWSHIED FOG CONSTANTLY, AND ALL F A SUDDEN AFTER 10 MINUTES AND ONLY WAY TO DEFOG---OPEN WINDOWS., HAPPENS EVERY AM AS DRIVING TO WORK ON FREEWAY OR HOME AT NIGHTS. THE CAR IS WELL MAINTAINED. GAS MILEAGE IS NOT 33 MILES PER GALLON. DISAPPOINTED. ALSO SUN ROOF DOESN'T CLOSE, WAS FIXED, AND STILL DOESN'T CLOSE ALL THE WAY WITHOUT ME DOING FANCY MANEUVER WITH SWITCH. CONCERNED- MAJOR SAFETY ISSUE!!
NHTSA ID
10789066
Incident
Nov 7, 2015
Mileage
58,000 mi
Visibility
Filed Aug 11, 2015
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF SHATTERED INTO PIECES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ID
10747744
Incident
May 25, 2015
Mileage
20,000 mi
Visibility
Filed May 21, 2015
WHEN TURNING A LEFT HAND CURVE IT IS HARD TO SEE AROUND THE APE HANGER BECAUSE IT IS TO WIDE. HAD A NEAR MISS A COUPLE OF TIMES IN MY SUBDIVISION BECAUSE IT IS HARD TO SEE AROUND.
NHTSA ID
10717907
Incident
Aug 1, 2013
Mileage
200 mi
Visibility
Filed Apr 21, 2015
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA.WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SUN ROOF FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
NHTSA ID
10711892
Incident
Apr 20, 2015
Mileage
17,000 mi
Body & structureVisibility
Filed Mar 2, 2015
DRIVING DOWN HIGHWAY WITH LIGHT RAIN. TEMPERATURE APPROX 34 DEGREES. WHILE AT SPEED LIMIT (65MPH) THE MOON-ROOF EXPLODED! NOT SIMPLY SHATTERED BUT EXPLODED. (INSIDE 'SUN' COVER WAS OPEN AT THE TIME) THERE WERE NO OTHER CARS ON THE ROAD WITHIN 1/2 MILE OF ME. I DID NOT JUST PASS UNDER A BRIDGE AND NO CONSTRUCTION ON THE ROADWAY AT THE TIME OF THE EXPLOSION. ALMOST LOST CONTROL OF CAR BUT MANAGED TO MAINTAIN UNTIL I COULD PULL OVER ON SIDE OF ROADWAY. SUFFERED MINOR CUTS TO SCALP, FACE AND NECK (NOTHING THAT REQUIRED HOSPITALIZATION). SIGNIFICANT SHARDS OF GLASS THROUGHOUT THE INTERIOR OF THE CAR AND SOME MINOR DAMAGE TO PAINT SURFACE FROM SHARDS OF GLASS HITTING THE OUTSIDE OF THE CAR; REAR ROOF OF CAR AND REAR DECK LID OF TRUNK. LODGED COMPLAIN WITH CORPORATE HYUNDAI (HAVE CASE NUMBER), ALSO WENT TO LOCAL HYUNDAI DEALERSHIP GAVE THEM CASE NUMBER AND HAD THEM TAKE PHOTOS. DEALERSHIP INITIAL REACTION IS THAT GLASS IS NOT COVERED. THEY SUSPECT THE DROPPING TEMPERATURE MAY HAVE HAD SOMETHING TO DO WITH IT. I HAVE ESCALATED MY CLAIM WITH HYUNDAI CORPORATE; ASKING UNDER THE CIRCUMSTANCES THAT THIS IS OBVIOUSLY A MANUFACTURE DEFECT, THAT THEY COVER ALL COSTS OF REPAIR. AWAITING THEIR RESPONSE. *TR
NHTSA ID
10691412
Incident
Feb 22, 2015
Mileage
33,315 mi
Visibility
Filed Jul 31, 2014
AT APPROX. 7:20 AM ON JULY 24, 2014 THE SUNROOF ON MY 2013 HYUNDAI ELANTRA GT WITH PANORAMIC ROOF EXPLODED WHILE TRAVELING ON RTE 495 IN MA. IT SOUNDED LIKE A SHOTGUN BLAST IN THE CAR. ALL WINDOWS WERE UP AND THE SUNROOF WAS CLOSED. THE SHADE WAS OPEN. I ESTIMATE 75% OF THE GLASS BLEW UP AND OUT OF THE VEHICLE. SOME REMAINED IN THE FRAME OF THE SUNROOF AND SOME FELL DOWN INTO THE CAR, A SMALL AMOUNT UPON MY HEAD AND DOWN MY BACK. THERE WAS NO VEHICLE IN FRONT OF OR NEXT TO ME IN THE THREE LANE STRETCH OF HIGHWAY. THE ROAD CONDITIONS WERE PERFECT, THE HIGHWAY HAS BEEN RE-PAVED IN THE LAST FEW MONTHS. THE OUTSIDE TEMP. WAS IN THE MID 70'S, NO RAIN, NO HEAVY WINDS, NOT TOO WARM OR TOO COLD. THERE WAS A COMMERCIAL VAN BEHIND THAT EXPERIENCE A SPRAY OF TEMPERED SAFETY GLASS. AS I PULLED OVER THEY PASSED ME WITH LOOKS OF ASTONISHMENT ON THEIR FACES. THEY WERE CHECKING TO SEE IF I WAS OK AND CONCERN FOR MY SAFETY. THEY DID NOT STOP AFTER SEEING I WAS NOT INJURED. AFTER CHECKING EVERYTHING OUT I CONTINUED TO DRIVE THE CAR TO WORK. I CALLED THE DEALERSHIP AND THEY ARRANGED TO GET ME A LOANER CAR AND TO PICK UP THE VEHICLE FOR INSPECTION AND REPAIR. AFTER SEEING THE VEHICLE I WAS TOLD IT WAS NOT A WARRANTY ISSUE (REALLY?) AND THAT THE HYUNDAI REPRESENTATIVE SAID THERE WAS NO APPARENT INDICATION IF THE SUNROOF WAS STRUCK OR NOT STRUCK WITH ANYTHING. BUT THAT "GLASS JUST DOESN'T BREAK BY ITSELF" SO IT WILL NOT BE COVERED UNDER WARRANTY. I CALLED HYUNDAI CUSTOMER AFFAIRS AND THEY GAVE ME A CASE NUMBER AND TOLD ME THEY WOULD LOOK INTO IT. THEY WERE ALSO SURPRISED A HYUNDAI ENGINEER WAS AVAILABLE TO INSPECT THE SUNROOF SO QUICKLY SINCE IT TYPICALLY TAKES SEVERAL DAYS TO SCHEDULE ONE TO GO SEE THE CAR IN PERSON. 5 DAYS LATER THEY TOLD ME THEY SPOKE TO SOMEONE AT THE DEALERSHIP AND THAT THEY WERE TOLD THE SAME THING THAT THE HYUNDAI REPRESENTATIVE HAD REPORTED.
NHTSA ID
10619603
Incident
Jul 24, 2014
Mileage
39,000 mi
Body & structureVisibility
Filed Jul 30, 2014
SUN ROOF (MOON ROOF) EXPLODED. WHILE TRAVELING AT 65 MPH, WITH THE SUN ROOF CLOSED AND THE INTERNAL CEILING SHADE CLOSED, AN EXTREMELY LOUD POP CAME FROM THE ROOF OF THE CAR. VERY LOUD! THEN, THE SOUND OF WIND AND BROKEN GLASS STREAMING OVER THE CAR AND ONTO THE CARS TRAVELING BEHIND US. WE PULLED OVER AND FOUND THE SUN ROOF SHATTERED FROM EDGE TO EDGE. WE MADE OUR WAY TO THE NEAREST HYUNDAI DEALER AND PERSUADED THEM TO VACUUM OUT THE GLASS. THEY TOLD US THAT THIS WAS DUE TO A ROCK HITTING THE TOP AND WOULD NOT BE COVERED BY THE WARRANTY. WE MADE OUR WAY HOME WITH NO TOP BUT TALKED TO MANY DIFFERENT HYUNDAI REPRESENTATIVES WHO ALL CLAIMED THAT THEY'D NEVER HEARD OF SUCH A THING. OUR SUBSEQUENT RESEARCH HAS SUGGESTED OTHERWISE. THIS IS A MAJOR CONCERN FOR THE SAFETY OF THOSE DRIVING AND OCCUPYING THESE CARS AND FOR THE OTHER DRIVERS ON THE ROAD AS WELL. *TR
NHTSA ID
10617753
Incident
Jul 28, 2014
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own