Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 68 NHTSA owner-reported complaints for the 2010 Hyundai Genesis Coupe. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 68 · page 1 of 3
vehicle makes loud rattling noise on startup, while driving engine stalls upon checking engine it continues to run but belts do not turn n has no power. Also steering rack leaks as well as steering pump, has water in tail lens, evaporating system check engine light is on. Vehicle was diagnosed by repair shop n referred to take to dealer ... the problems was confirmed by independent service center
The brakes on my 2010 Genesis Coupe suddenly stopped working while on the freeway, luckily I was able to swerve into the carpool lane and avoid an accident. Upon taking it to Tuttle Click Hyundai I was told a master technician had to review it, which would cost $200 just to look at it. When the technician looked at the car, I was told it needed a new Brake Booster. Hyundai apparently no longer makes this part so the dealership had to locate an aftermarket replacement which costs about $1,100. I did note to the dealership that there was recalls on other 2010 Genesis cars for similar issues, but was told the recall was for the sedans, not the coupe and that they/Hyundai would not cover it. Upon installing the brake booster and bleeding the brakes, it was found that I also need a new ABS Module, which will cost up to $4,000 to find and install. Another user posted this same issue to the NHTSA in October 2022.
The 2.0T engine failed and the vehicle is currently at Hyundai service department waiting on my warranty company to do an inspection of the engine. My safety was at risk as the engine failed during normal operation of the vehicle on a busy city street near a blind curve which other vehicles travel at high rates of speed. Hyundai Service department has confirmed the engine has failed which it needs to be replaced/rebuilt. Hyundai Service department has inspected the vehicle. Waiting on inspection from warranty company. There were no warning lights or symptoms prior to the engine failure. Thankfully I was not operating the vehicle on the expressway as I normally do on my way home which could have put me in a much more dangerous scenario when the engine failed. When the engine failed it started to effect other components in the vehicle, as I started to completely lose the ability to maneuver the vehicle putting myself in a dangerous situation.
On September 22, 2022 while traveling at about 65 mph on state highway 57 in CA, I came upon a sudden group of cars hitting their brakes and had to slam on my brakes but my 2010 Genesis Coupe did not stop and I had to swerve into an entrance lane on my right to avoid a serious collision. Fortunately there were no cars entering the highway on that entrance. I was then able to drive a short distance home. On May 26, 2022 I had my car serviced including the brakes by Service Auto Care and my car gave me no brake problems until this incident. On September 23 I brought my Genesis Coupe to Service Auto and explained what happened. The brakes worked fine on the way to the shop. They tested the brakes and said that the ABS module was defective but it was just put under a 15 year extended warranty by Hyundai on May 19, 2022 and to take it to the closest dealer. The dealer, Russell Westbrook Hyundai of Anaheim told me only the sedan was covered. This dangerous defect could occur at any time and cause a severe accident. I hope this report is helpful to the NHTSA and the defective part is replaced without charge. The dealership charged me $205 for an estimate, then wanted $2200 to re-do the brakes and then approximately $4000 to replace the ABS module. I have documents to back up everything I have presented.
The contact owns a 2010 HYUNDAI GENESIS COUPE . The contact stated that while driving his vehicle, his brake system started to make noise and became unresponsive. The contact stated that he then drove his vehicle to the dealer to have his brakes changed. The contact stated that the dealer changed both brakes and, rotors , front and rear, however the failure still exist. The contact stated the dealer advised him of the recall on the same year, make , and model vehicle that was experiencing the same failure NHTSA campaign 13V489000 (SERVICE BRAKES,HYDRAULC). The contact stated that he was advised that the HECU needed to be replaced. The contact stated that he then contacted the manufacturer who advised him that his vehicle was not apart of the recall. The contact stated since then his vehicle remains with the dealer who adivised him to contact NHTSA. The mileage failure was 90,000.
The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.
THE VEHICLE BRAKE LIGHTS STOP WORKING. THE CAR WILL NOT START NORMALLY AND WILL NOT SHIFT NORMALLY. A FUSS WILL FAIL OVER AND OVER AGAIN. HYUNDAI DEALER IDENTIFIED THAT THE HECU IS FAULTY.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE WHENEVER IT RAINED. THE CONTACT STATED THAT PUDDLES OF WATER FORMED ON THE FLOORS OF THE FRONT AND REAR PASSENGER'S SIDE SEATS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
SPONGY BRAKE PEDAL GOES TO FLOOR AS IN RECALL 13V489000 WITH OTHER VEHICLES OF THIS MAKE AND TYPE, BUT NO RECALL ON THIS VEHICLE ALL OTHER REPAIRS STANDARD REPAIRS NOT CLEARING PROBLEM
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. AFTER BEING PARKED FOR THREE MONTHS, THE VEHICLE FAILED TO START. THE CONTACT LOOKED UNDER THE HOOD AND FOUND RODENT EXCREMENT, FOOD PARTICLES, AND NOTICED THAT THE WIRING HARNESS WAS CHEWED THROUGH. THE VEHICLE WAS TOWED TO BOB BAKER HYUNDAI (LOCATED AT 5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE MECHANIC FAILED TO PROPERLY DIAGNOSE THE VEHICLE. THE REPAIR COST $1,300. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE ENGINE'S WIRING HARNESS WAS SOY-BASED. AFTER THE VEHICLE WAS REPAIRED, IT FAILED TO OPERATE AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,773.
DRIVER LOST CONTROL OF VEHICLE GOING AROUND CURVE, CAR TURNED OUT AND SLID OFF THE ROAD, MAKING CONTACT WITH A TREE (REAR OF THE VEHICLE HIT THE TREE)
TEMPORARY SPARE SPLIT TREAD, NEVER USED
TEMPORARY SPARE HAS A SPLIT IN THE TREAD AREA. NEVER USED. TOOK IT OUT TO CLEAN TRUNK AND NOTICED A FLAT SPOT ON THE TREAD AND THEN THE TEAR.
SUNROOF SPONTANEOUSLY SHATTERED ON THE HIGHWAY CAUSING PAINT DAMAGE AND CUTS ON MY HANDS. I WAS TRAVELING AT 65MPH GOING STRAIGHT.
MY CAR WENT AIRBORNE WHEN I HIT A RAILROAD CROSSING WITH A STEEP DROP OFF, LANDED IN A DITCH AND FLIPPED SEVERAL TIMES END OVER END, LANDING UPSIDE DOWN. I WAS AIRLIFTED TO AN AREA HOSPITAL. ONLY 1 OF THE 6 AIRBAGS DEPLOYED. I LOST FEELING IN THE SIDE OF MY FACE WHERE MY HEAD BROKE THE DRIVER'S SIDE WINDOW AND ALMOST BLED OUT. I NOW HAVE SEIZURES AND WAS RECENTLY FIRED FROM MY JOB DUE TO HAVING 2 SEIZURES AT WORK. I HAVE ONLY WORKED PART TIME IN THE LAST 2 YEARS. IF THE AIR BAGS HAD DEPLOYED, I WOULD'VE WALKED AWAY UNINJURED. I WAS ALSO TRAPPED WHEN MY HAND WENT THROUGH THE TOP WINDOW. I WAS LEFT HANGING AND HAD TO HOLD MY FACE WITH MY FREE HAND TO STOP THE BLEEDING UNTIL HELP ARRIVED. IF TOP AIRBAGS WOULD'VE DEPLOYED, MY HAND WOULDN'T HAVE BEEN CAUGHT UNDER THE VEHICLE. I EXPECTED ALL 6 AIRBAGS TO WORK WHEN I BOUGHT THIS VEHICLE. THE IMPACT OF THE CRASH SHOULD'VE MADE ALL THESE AIRBAGS DEPLOY. THE VEHICLE WAS COMPLETELY TOTALED.
I FEEL LIKE THE TRANSITION ON THIS CAR IS A SAFETY HAZARD. IT LOCKS YOU OUT OF SECOND GEAR AT HIGH RPMS WHICH COULD BE DANGEROUS IN SOME SITUATIONS. ALSO FROM 5TH AND 6TH GEAR GRIND AND ARE HARD TO ACTUATE. A LOT OF PEOPLE ARE HAVING THIS PROBLEM.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND RESTARTED AFTER ONE ATTEMPT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* THE CONTACT OWNED A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING 55 MPH OVER A RAILROAD TRACK, THE VEHICLE DROVE OVER A DITCH, WENT AIRBORNE, AND LANDED ON THE OPPOSITE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A CULVERT PIPE AND THE VEHICLE ROLLED 3-5 TIMES. ONLY THE FRONT DRIVER'S AIR BAG DEPLOYED. THE OVERHEAD AND SIDE AIR BAGS DID NOT DEPLOY IN THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS AND BROKEN BONES ON THE FACE AND BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
WHEN APPLYING PRESSURE TO MY BRAKE PETAL, THE CAR DID NOT STOP. I ALMOST WAS INVOLVED IN A FEW REAR END COLLISONS. IT WAS VERY SCARY! DEALERSHIP CHECKED THE BRAKES AND NOTHING IS WRONG. I NEED TO DO A MASTER CYLINDER CHANGE. UNFORTUNATELY, MY CAR IS NO LONGER UNDER WARRANTY. CURRENTLY, IT HAS 53,000 MILES ONLY. NO RECALL FOR MY VEHICLE.
I BOUGHT THE CAR USED WITH 32,500 MILES. FROM DAY 1 THERE WAS A GRIND GOING INTO 5TH GEAR. THIS WAS A KNOWN PROBLEM, BUT NO TSB OR RECALL WAS EVER SENT OUT ABOUT IT. JUST A TSB TO CHANGE THE FLUID . AT 82,000 MILES THE 5TH GEAR SYNCHRO BROKE. I HAD TO BUY A USED TRANSMISSION FROM THE JUNK YARD AND HAD IT INSTALLED FOR $820 TOTAL INCLUDING THE TRANSMISSION, LABOR AND FLUID. WHY WOULD THEY CLAIM THEY HAVE A 10 YEAR/100,000 MILE POWERTRAIN WARRANTY, WHEN IT ONLY COVERS THE FIRST OWNER. AND WHY WOULD THEY KNOW ABOUT THE 5TH GEAR GRIND AND NOT DO ANYTHING ABOUT IT.
PULLING RIGHT WHEN BRAKING. LEFT FRONT CALIPER 90 DEGREES, RIGHT FRONT CALIPER 165 DEGREES. DIAGNOSIS WAS ABS PUMP CORROSION. HYUNDAI HAD A RECALL IN 2014 ON THE GENESIS SEDAN FOR EXACT SITUATION BUT HAVE ADVISED THAT THERE ARE NO RECALLS ON THE COUPE.
6-SPEED MANUAL TRANSMISSION HARD TO GET INTO SOME GEARS. GRINDING NOISE IS HEARD ON UPSHIFT FROM 2ND TO 3RD AND DOWNSHIFT FROM 6TH TO 5TH. THIS IS THE SECOND TRANSMISSION THE DEALER INSTALLED. THE ORIGINAL ONE HAD SIMILAR ISSUES WHEN THE CAR WAS LESS THAN A YEAR OLD AND IT WAS REPLACED BY THE DEALER UNDER WARRANTY.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE ASSEMBLY WAS REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,942. UPDATED 09/08/16*LJ *TR
TRANSMISSION GRINDING/SYNCRO ISSUES, 2ND, 3RD, 5TH GEAR GRIND, GEAR LOCKOUT, GEAR REJECTION(INTERMITTENT DAILY OCCURRENCE WITH NO PATTERN), CAN CAUSING LOOS OF CONTROL OF THE VEHICLE, INABILITY TO SAFELY ACCELERATE ETC. TECH DROVE THE CAR FOR 10MILES AND COULDN'T REPLICATE, WOULD NOT PERFORM ANY MORE TESTS. COMMON ISSUE ON CARS MADE AFTER 2009 UP UNTIL 2013, MANUFACTURING DEFECT. SEE INCLUDED FORUM LINK AN YOUTUBE VIDEO DESCRIBING THE ISSUE. HTTP://WWW.GENCOUPE.COM/DRIVETRAIN/23124-OFFICIAL-THREAD-MANUAL-TRANSMISSION-ISSUES.HTML HTTPS://WWW.YOUTUBE.COM/WATCH?V=LPTUMDRRKPG
THIS CAR HAS BEEN A HEADACHE SINCE IT WENT OUT OF WARRANTY (IRONICALLY). FIRST IT WAS THE CAR WOULDN'T START DUE TO AN ELECTRICAL PROBLEM BETWEEN THE ALARM SYSTEM AND KEY FOB. THE STARTER WAS THE NEXT TO GO. MOST RECENTLY THE FUEL PUMP WENT LITERALLY WHILE I WAS DRIVING THE CAR. FORTUNATE I WAS ABLE TO MAKE MY WAY OFF THE ROAD AND AVOIDED COLLUSION AND POSSIBLE PHYSICAL INJURY. THERE WERE NO WARNINGS THAT THERE WERE ANY ISSUES WITH THE CAR, NO DASHBOARD WARNINGS, NO USUAL PERFORMANCE. THE CAR WAS FINE ONE SECOND AND COMPLETELY DEAD THE NEXT. AFTER INCURRING $300 IN TOWING CHARGES, FIRST TO MY LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE PROBLEM BECAUSE HIS COMPUTER COULDN'T READ THE HYUNDAI CODES, THEN TO THE HYUNDAI DEALERSHIP. HYUNDAI CLAIMS IT IS THE FUEL PUMP. I'LL REMAIN SKEPTICAL UNTIL THEY CONFIRM THE CAR IS FULLY FUNCTIONAL. I FIND IT IMPOSSIBLE TO COMPREHEND HOW A 6 YEAR OLD VEHICLE THAT IS IMPECCABLY MAINTAINED SHOULD HAVE THE DEGREE OF PROBLEMS I HAVE EXPERIENCED OVER THE PAST COUPLE OF YEARS. NEEDLESS TO SAY, I WILL NOT BE KEEPING THE CAR FOR LONG AND WILL NOT BE CONTINUING MY RELATIONSHIP WITH HYUNDAI. UNFORTUNATE SINCE I HAVE BEEN A HYUNDAI OWNER SINCE 2001.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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