Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2011 Hyundai Genesis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
When the car gets wet, it sends my dashboard lights flashing, and I’m able to put the car in gear without stepping on the brake, I brought it to numerous of Honda dealerships and other mechanical shops, and they are undetermined to find the cause
THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.
EVERY TIME I START MY CAR IN THE MORNING I GET THIS LOUD CLINKING NOISE LIKE SOMETHING IS RATTLING INSIDE THE ENGINE AND SOUNDS LIKE THE TIMING CHAIN . I HAVE TRIED EVERYTHING POSSIBLE TO FIX THIS I HAVE TAKEN IT TO HYUNDAI BEFORE AND THEY CHANGED OUT THE TENSION OR PULLEY AND OTHER THINGS I HAVE TAKEN IT TO GET HER BRAND NEW COMPRESSOR AFTER I JUST GOT A BRAND NEW COMPRESSOR I HAVE TRIED PUTTING FORCE AND 30 MOTOR OIL ON REGULAR INTERVALS BUT NOTHING SEEMS TO QUIET THAT LOUD NOISE DON'T UNDERSTAND WHAT'S GOING ON AND HYUNDAI HAD NO IDEA WHAT THE NOISE WAS.
WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE REVERSING. EACH TIME, THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY OPENING AND CLOSING THE DRIVER'S DOOR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
ENGINE SOMETIMES CUTS OFF WHEN I STOP AT A STOP LIGHT. DASHBOARD LIGHTS STAY ON. ENGINE STARTS WHEN I PUT CAR IN NEUTRAL AND PUSH START BUTTON WITH FOOT ON THE BRAKE. IT HAS HAPPENED 6 TIMES. NEW SPARK PLUGS AND AIR CLEANER AND FUEL INJECTION CLEANER HAVE NOT SOLVED THE PROBLEM. I SUSPECT THAT THE CRANK SHAFT SENSOR IS DEFECTIVE.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. ON SEVERAL OCCASIONS, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE VEHICLE WAS TOWED TO FLORENCE HYUNDAI (1721 W LUCAS ST, FLORENCE, SC 29501 (843) 667-3317) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
POWER STEERING STOPPED WORKING WHILE N MOTION ON HIGHWAY WHILE TURNING N CURVE CASE #5206878, FRONT DOOR POWER WINDOW SWITCH REPLACED, BRAKES WENT OUT SUDDENLY WHILE GETTING OFF INTERSTATE TRAVELING FROM ONE SATE TO ANOTHER, ENGINE REPLACED, RADIATOR CRACKED & SPLIT, ALTERNATOR REPLACED
WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY
THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.
ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN
WAS DRIVING ON THE HIGHWAYWHEN THE VEHICLE BEGAN TO ACCELARATE ON ITS OWN. AS I APPROACHED TRAFFIC, I SWERVED OFF THE ROAD AND STOPPED THE CAR AND RE-STARTED. WHEN I GOT BACK ONTO THE HIGHWAY, IT HAPPENED AGAIN. LUCKLY, I WAS NOT TOO FAR FROM MY HOME AND QUICKLY WENT HOME. THE NEXT MORNING I DROVE TO THE DEALER AND THERE WAS NO ISSUES UNTIL I PULLED INTO THE SERVICE BAY AND THE ENGINE STARTED TO REV-UP WITHOUT HITTING THE ACCELORATOR THE DEALER KEPT MY VEHICLE FOR 10 DAYS BUT COULD NOT FIND ANY CAUSE.
I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR
GOT JACKRABBIT YESTERDAY EVENING(APRL. 13 SUNDAY 2014, 6:30PM ). WHEN I TRIED EXIT TO ROADWAY FROM PARKING LOT, MOTOR REV UP BY ITSELF AND BREAK SYSTEM COULD NOT STOPPED VEHICLE COMPLETELY. I COULD HEAR THE SQUEAKING NOISE FROM BREAKS EVEN I PUSH THE BREAK PEDAL DEEP, I STILL WAS IN THE PARKINIG LOT AND COULD STEER ONTO EMPTY PARKING SPACE AND SHIFTED LEVER TO "NEUTRAL" AND RIGHT AFTER THAT, MOTOR RPM JUMPED OVER 6000 WITH LOUD MOTOR NOISE. I SHOT OFF THE MOTOR AND A LITTLE LATER, REIGNITE OVER AND OVER, SAME THING HAPPENED. ABOUT 20 MINUTES LATER, SYMPTOM DISAPPEARED BY ITSELF. I THINK I WAS LUCKY BECAUSE I WAS NOT ON THE HIGHWAY. I VIDEO RECORDED THIS WITH MY SMART PHONE. * JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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