Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 45 NHTSA owner-reported complaints for the 2024 Hyundai Kona. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 45 · page 1 of 2
While driving at night the entire electrical system went out for a few seconds. Headlights out, dash full out, then after a few seconds it came back on. Just like this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car shuts off at random times during me driving . Its like the car locks up steering and shuts completely down . Have to pull over and give the car time . And it shuts back on in and drives with poor accelerate after each issuse. The car is now shaking and making popping sounds while driving .
While I was driving, my car turned off and on again while the car was in motion. I wasn't in an accident, but I did notice the headlights turn off, my dashboard turn off, and a red light appear on the dashboard before the car turned itself back on.
The contact owned a 2024 Hyundai Kona. The contact stated that while driving and pulling out of a parking space, the steering wheel turned to the right and then left, after which the vehicle lost power and steering capability. As a result, the contact was unable to maintain control of the vehicle and collided with a pole. The contact could not recall any warning indicators that illuminated after the incident. The driver side bumper and hood sustained damage from the collision and a nearby concrete barrier was also scratched. The vehicle came to a stop in the parking lot in front of the pole. No air bags deployed. The vehicle was subsequently towed to a collision repair facility. No police report was filed. The insurance company determined the vehicle to be a total loss. The contact stated that the seatbelt locked during the crash, causing strain to the left shoulder and a laceration to the left thigh. The contact also reported striking the steering wheel. No medical treatment was sought. The dealer and manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 28,791.
My wife was driving and braked on a hill, not in park. The emergency brake auto-engaged while she was in park, then the emergency brake disengaged automatically. The care starts rolling down the hill, the regular brakes fail and do not work after pumping them multiple times. The emergency brake won't engage either. She tries reversing and that won't work. She shifted the car into drive, car keeps rolling, then she was able to engage the regular brakes and she turned into my driveaway to avoid hitting a wall or other cars. The brake system warning light turned on during this time, indicating some failure in the brake system.
The vehicle prompted an update that needed the emergency parking brake engaged. Once updated, the parking break light goes off but the parking brake does not disengage. Can no longer move the car until the electrical issue is fixed.
While driving my 2024 Hyundai Kona on the freeway on May 22, 2026, at approximately 9:30 AM, traveling around 75 mph, my vehicle suddenly displayed a forward collision warning on the dashboard even though there was no vehicle, object, or road hazard in front of me that would justify emergency braking. Immediately after the warning appeared, the vehicle’s automatic emergency braking / forward collision avoidance system activated on its own, causing the car to brake abruptly and rapidly decelerate in active freeway traffic. This created an extremely dangerous situation because vehicles behind me were traveling at freeway speeds and could have rear-ended me, potentially causing a serious multi-vehicle collision resulting in serious injury or death. I had no warning prior to this event, no dashboard warning lights, service messages, or other symptoms indicating a problem with the system. The suspected failed component is the forward collision avoidance / automatic emergency braking system, and the vehicle is available for inspection upon request. The issue has not yet been reproduced or confirmed by a dealership or independent repair facility, and the vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others. My best assessment is that the system falsely detected a collision risk and activated emergency braking without cause, creating a severe highway safety hazard.
On two separate occasions while in drive and accelerating, the car display indicated an “engine has been turned off, move to park” error. The car automatically went into neutral and I lost all control of acceleration until I came to a full stop, put it in park, and turned off the car.
- While driving, everything electrical turned off (engine stayed on) for approximately 3 seconds including headlights, navigation, dashboard containing speed, music, etc. - This occurrence happened during the daytime, so there was no danger; however this has also happened to me at night a year ago, causing me to lose all vision at 40 MPH which was a major safety risk. - This problem has occurred with others [XXX] ) and Hyundai has not acknowledged it or been able to reproduce it, simply returning the vehicle to people who bring it in. - My vehicle has not been inspected, as from others' experiences it sounds like this issue does not register as an error code and would be a waste of time with no action from Hyundai. - There are no other issues with my vehicle in terms of warning lights or messages. I have frequent oil changes and have only driven this car 6,000 miles. It was bought brand new in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at which it flickers and becomes static-y increases, and eventually turns all snowy and sometimes goes blank. A simple pushing of the reset button does not fix the issue. It is distracting, and dangerous, especially if one is relying on the maps for guidance, because there is no way to get the screen to stop the glitching when it occurs. But, it is very random when it happens. Maybe once out of every 10 drives. Seems to be an issue with other drivers with the same 2024 Hyundai Kona.
The contact owns a 2024 Hyundai Kona. The contact stated that while the vehicle was parked and turned off, the vehicle failed to restart. There was no warning light illuminated. The vehicle was jumpstarted by AAA Roadside Assistance to start the vehicle. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact replaced the battery. The manufacturer was made aware of the failure. The failure mileage was approximately 13,200.
Screen in the car that shows the view of the backup camera. Unable to see when backing up. It is under warranty but the service center after mulitple attempts has not been able to fix it. Yes No, it just went out. Went out back in September of 2025.
The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 65 MPH, the sunroof glass panel shattered unexpectedly with a loud pop. Upon further inspection, the contact noticed that the remaining fractured sunroof glass panel was bowed outward. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
Approaching stop sign and tried to break and the breaks failed causing an accident and the vehicle to go into a ditch. Witness reported seeing my break lights but the vehicle did not slow down at all even when the break was pushed to the floor.
The dashboard lights, HUD and exterior lights all have been turning off for 4-5 seconds every 6-8 weeks for the last 14-15 months. The brake and accelerometer remain active but because of the situation it presents every time, all that can be done is stray straight and try to look for a safe lane change.
The contact owns a 2024 Hyundai Kona. The contact stated that the vehicle was equipped with alarms set to sound off and send a text notification when the vehicle was accessed without the key, key fob, or remote access being activated. Later, the vehicle began displaying additional electrical issues. The contact stated that the instrument panel would illuminate intermittently and display different warnings and systems being activated; however, the contact was unable to recall what the lights that were displayed. While driving on a forked road, the Lane Assist feature prevented the vehicle from being able to veer left, keeping the vehicle driving straight. The contact used excessive force to steer the vehicle to veer towards the left. The vehicle was taken to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired for any electrical failures. The contact received notice of a recall for the software regarding the Theft Prevention system, needing a software update. The vehicle was returned to the dealer, and the remedy was completed. While attempting to accelerate after being idle at a red light, the vehicle failed to accelerate as intended. The contact turned off the vehicle, waited for a while, and then restarted the vehicle, at which time the contact was able to continue driving. Several unknown warning lights were illuminated. The vehicle was returned to the dealer, who diagnosed that the software update caused the battery to drain quickly. The battery was replaced. The manufacturer was made aware of the failure. The manufacturer opened two cases for the failures. The failure mileage was approximately 9,500.
While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manually.” When I turned off the ignition and restarted the car, the alert went off but two additional icons showed up on my dash board- check engine and check oil. Then my steering wheel locked up and I could not press on the breaks or gas pedal. I could not operate my car for more than 30 minutes.
the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.
My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt
Woke up and battery was dead. Car about one year old, no warnings about battery level through Bluelink or any onboard monitoring system. Dealer says dead battery is normal. Tons of issues online relating to dead batteries in new Konas
A few different days over the past few months. Driving heated seats stopped working. Check engine warning light on intermittently. Key fob not working. Multiple error codes stored in system cleared by dealer. shut down the car screen has stayed on. AC light has stayed on when car is off. Screen has turned off “check you back seat” upon leaving the car heard the engine still on 3x. At the gas station turned off the car, miles to zero reading 5, P park stays on, odometer reading on. As tank filling miles to zero rapidly increased from 5 to 300. I have a video of this. Been in for service multiple times. Presently at the dealer. They r unable to replicate this. They do not seem concerned about this. I feel it is a safety and operational concern. Prefer by car not be communicating even with itself while I’m pumping gas. They want me to pick up the car. I do not wish to. I have asked if miles to zero reading is supposed to increase real time I would like to see this is the manual or other documentation. Otherwise I feel it is a huge safety risk to have my car not shut down when I ask it to. What’s to say it won’t shut down while I’m driving 75mph on the freeway? Thank you
5 minutes into my drive my the whole dashboard (speedometer and music screen) all went black, & my headlights went out. this lasted for about 3 seconds. not sure what happened or why but not something that should happen with such a new car.
Multiple people I know with 2024 Hyundai Kona AWD cars are having the same problem around 10k or so miles. The AWD is locking up. Car feels like rear wheels are slipping when turning and accelerating out of a full or partial stop. This is a widespread problem on this model and I am very surprised it is not a recall yet. Many drivers are having coupler or entire rear differential replaced on their cars-some less than 1 year old, or about 1 year old.
The window on the drivers, passenger side. Yes it could be inspected. Fingers caught in the area where the window goes into the door at the bottom, 2 and a half year old child in car seat next to window. This is the first time it happened. she does not ride in the car often. I have not contacted the dealership Yet. No others have been contacted yet. The window went down and the child was screaming with her fingers caught. UNKNOWN.
On Monday [XXX] I was driving home from work going 45 mph when my forward collision warning came on and the car stopped. However, there was no one in front of me. This was extremely dangerous and if there was a car behind me I could have been hit. I am extremely scared to drive this car. I had it towed to Lynne’s Hyundai in Bloomfield NJ. They said their computer could not find an issue so had nothing to fix and asked me to pick up the car. However, after what I experienced I refused and called corporate Hyundai. They told me my safety was their number one priority and they would resolve this for me. However, after they spoke to the dealership they said they could not duplicate the problem so nothing could be done. I gave numerous solutions that would make me happy but none were taken. I now have a car I am literally scared to death to drive and had another malfunction with the front sensor yesterday where it told me the car in front of me was pulling away but it was stopped. The vehicle is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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