Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 10 NHTSA owner-reported complaints for the 2026 Hyundai Palisade Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–10 of 10
The IP cluster display may reboot during vehicle operation, resulting in a blank display screen. An inoperative IP cluster image could fail to show critical safety information, such as the speedometer, fuel gauge, and certain on-screen notifications, increasing the risk of a crash.
12 volt battery discharged down to 4.2 volts. Could not enter the car or start it. Had to be jump started. Vehicle has 360 miles, new purchase. Having been parked a few days, there is a parasitic load that will allow the battery to discharge under a safe level combined with the features that turn on the vehicle's lighting and computers based on key proximity. I was cleaning the exterior and walking around the vehicle triggers the passive approach by having the key on me. This unfolds the side view mirrors, turns on the lights. According to forums, the passive approach feature consumes over 10 Amps of power and stays active for about 10 minutes each time. After a few times, the battery drops to below operational voltages. It is apparently a lithium polymer battery and many people have already been getting their batteries replaced due to being damaged by this system. I am scheduling to meet with the service dealer to diagnose. There were no warning signs, even in the connected app, the report says everything is healthy. There is no way to know the battery is going low, and should it fail on the road, the lights ignition coils and start stop function of the motor will be impacted, although I have not experienced this, it is known to happen from a failed battery. Hyundai is replacing some customers' batteries, but this looks like a system design issue, battery manufacturing or circuit management because customers have reported that it continues to happen. Because their current suggestion is to disable the features of the passive approach, digital key, and dashcam parked recording, this is a loss of functions which consumers expected of the product.
There is significant delay when I step on the brakes and then there’s delay when I switch to press the gas pedal delaying the moving of the car. This happens often in local roads when at a stop and moving forward. I brought to the dealer to check and they said it’s how the car is but have no fix on it. Many times when I expect the car to move after pressing the gas pedal, there’s a delay of few seconds then the car starts to move. This concerns me a lot as it’s a safety issue.
I was slowly pulling into parking place in front of school. Person in car next to space I was pulling into confirmed this). The car seemed to accurate on it’s own. (Person in car confirmed). Absolutely no warning lights or beeps went off. It did not brake. It jumped the curb and hit stump that must have made it veer left into light pole. Collision place towed and inspected. State Farm adjuster also. Insurance totaled it. I tried to get so called black box out but collision repair didn’t have ability.
The contact owns a 2026 Hyundai Palisade. The contact stated that while the vehicle was parked, the transmission failed to shift into drive(D) or reverse(R) after the START/STOP button was pressed. The contact stated that when the transmission was shifted into neutral(N), the vehicle unexpectedly moved. The contact's spouse researched how to start and move the vehicle after the failure. The approximate failure mileage was 4,000.
"The vehicle is exhibiting a refueling safety defect due to EVAP venting failure. This is a known issue on Hyundai hybrid platforms. The dealership only tries to duplicate the issue and as it is intermittent has not been able to duplicate. I have a brand new vehicle that leaves me stranded at the pump every third or fourth time trying to refuel.
Windshield cracking spontaneously. Starting at the bottom. Car parked in garage. Not caused by any impact.
The seatback in my third row was reclined and failed to return to an upright position when attempted to be folded. Additionally, I observed that the belt buckle was damaged, which resulted in a cut wire within the buckle mechanism. Safety concern: It is strictly prohibited to permit any individual to occupy the third row. The vehicle remains under the custody of the dealership and its service department. Despite having possession of the vehicle for two months, no replacement or acquisition of the required part has been completed. No warnings or messages about the buckle.
I was on the highway and I hit the Cruise Control to engage “smart adaptive cruise control.” I received a warning light that said “Conditions for smart cruise control not met.” The car immediately began to decelerate. I could see that the light for the cruise control was still on. I hit the cruise control button again to turn it off- and it kept giving the same warning again and again (noted above). Meanwhile, the car was beginning to decelerate rapidly. I went from 65mph to 35mph in a matter of seconds while on the highway. I immediately put on my hazards and made my way to the shoulder where I stopped the car, restarted it, and was able to resume driving normally without incidence. I am not using cruise control anymore until this is resolved.
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is abrupt enough to feel unsafe and could cause a rear‑end collision. In addition to the phantom braking, the infotainment screen frequently reboots or goes completely blank while driving (blank 1 time). This causes loss of navigation, audio controls, and vehicle settings. The screen failure happens randomly and has occurred during normal driving. See video link here: [XXX] I reported the screen issue to my local Hyundai dealer (Crestmont Hyundai, Brunswick, OH), but they refused to document the complaint and told me to “wait for a recall.” They would not record the incident or investigate the problem. Both issues continue to occur and pose a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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