Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2022 Hyundai Santa Fe Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Occasionally the cruise control will go off. Sometimes it will reset itself & other times, the driver has to initiate. I reported to the Hyundai Manuf. last yr. & also had 2 separate dealers take a look & problem has not been resolved.
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
ON MULTIPLE OCCASIONS WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED FOR NO APPARENT REASON. A WARNING FLASHES ON THE DASHBOARD AND THE CAR SLOWS DOWN VERY SUDDENLY. IT HAPPENS FOR ONLY ABOUT 2 SECONDS THEN GOES BACK TO NORMAL. I HAVE OWNED THE CAR FOR ABOUT 2 WEEKS AND IT HAS HAPPENED AT LEAST 3 TIMES.
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
We have owned a 2022 Sante Fe Hybrid for less than a year. Although we haven’t had any mechanical issues until recently, I have been slightly alarmed at the number of recalls that have been fixed throughout the year. This week, our check engine light came on. We were able to drive it home and to our local dealership (Victory Hyundai in Jefferson, Ohio) for service. The problem was diagnosed as an accelerator sensor and I was told the parts have been ordered and an appointment would be scheduled next week to replace the sensor that is under warranty. I was also told that it would be safe to drive the vehicle home and around town for the next week. As I turned on the car to drive it home, I noticed the dashboard was lit up with multiple warnings that I have never seen before. I placed the car in drive with the hope that the warning lights would reset themselves. As I started to pull away, I noticed the gas pedal didn’t respond and I was only able to go 4 mph. So, I stopped in the middle of the parking lot, turned the car off, and re-started it. The same issues were present, so I looped around the parking lot at 4 mph and parked it. I went inside to the service department to explain the situation and one of the workers who attempted to help me out by bringing my car around noted a similar experience when driving the car. They went back to discuss the issue with the technician who worked on my vehicle, but I never really received any kind of explanation. They gave me a loaner car for the next week.
What component or system failed or malfunctioned, and is it available for inspection upon request? Warnings appeared on the instrument panel at the same time the power steering would go out and I would not be able to safely steer the car. This happened on 4-5 occasions. These are the various warnings that would appear: Check Lane Following Assist System Check Blind Spot Safety System Check Driver Attention Warning System How was your safety or the safety of others put at risk? Not being able to steer was very concerned and happened to me while driving on a busy highway at one point. I could barely steer the car well enough to get it to the shoulder. I had to cross 4 lanes of traffic during rush hour. Has the problem been reproduced or confirmed by a dealer or independent service center? I had it towed to the dealer the final time it happened. They stated that it is a problem with the power steering module Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Crossroads Hyundai of Loveland inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not until the moment the issue occurred. The strangest part of the issue is that after I would pull over and stop the vehicle, I would clean the sensors on outside of the car and on then restart the car and then sometimes it would work again. It seemed to happen on days that there was poor weather or messy roads that would impede the sensors' abilities.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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