RoadVitals

2009 Hyundai Santa Fe Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
57
Latest Oct 12, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 357 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
11
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
12

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 57 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 57, in the owner's own words

Driver assistance
Filed Oct 12, 2023

1.) Throttle Control failure, and is available for inspection 2.) My and the public saftey was put in risk, as I lost control of the vehicle an almost had an accident, and could have hit another vehicle or person or building. 3.) The problem has not occured again other than the multiple times on 10/10/2023. The problem has not been confirmed by a dealer or independent service center. I had O'Reilly Auto Parts check for failure codes on 10/10/2023 and found none. 4.) The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. 5.) There were no warning lamps, messages or other symptoms of the problem prior to the failure. The next morning when I started the vehicle the "Cruise" lamp was on. While idling in heavy traffic, vehicle throttle began over revving with my foot on the brake, I was not using Cruise Control, I had not used Cruise Control for over a week. I did not see the Cruise indicator on. I had to push hard on the Brake to keep the vehicle from lurching forward, I almost could not keep the vehicle from ramming the car in front of me. I pulled off of SR 32 in Eastgate, OH into a parking lot and it did it again, I put the vehicle in park and turned off the ignition. After a minute I started the vehicle again and it did it again, I turned off the ignition and waited longer. I started the vehicle again and within an hour, vehicle did it again in Covington, KY, I had to pull into a Motel parking lot and stomp on the Brake and throw the vehicle into Park with Throttle Running away. I turned the Ignition off and waited. Vehicle then acted normally.

NHTSA ID
11549606
Incident
Oct 10, 2023
Driver assistancePowertrain (other)Steering
Filed Jan 26, 2022

(Service brakes, hydraulic, exterior lighting, Recall started in 4-1-2013, Recall #13V113000. Car was brought to authorized dealer on the same occasion as mentioned below and told the vehicle did not need that repair performed.) (Air bags : Frontal Sensor/Control module, Recall started 7-24-2012, Recall #12V354000.Car was nbrought to authorized retailer and told Hyundai no longer makes the part in order to resolve this issue.) There are 5-6 different lights, all of which are mentioned for the recalls as stated above and seems to be a solvable issue. I just don't want to learn one day that my husbands cruise control did not disengage and he collided head on full speed. Hyundai needs to to start producing the part in order to fix the cars or recall them all together for fear of multiple lawsuits. Photo evidence of dash lights and screenshots of recalls can be provided upon request.

NHTSA ID
11448932
Incident
Jan 17, 2022
Driver assistanceEngineSteering
Filed May 19, 2021

While driving on the interstate, I approached my exit. As I am slowing down, the engine shuts off and steering becomes very hard. I quickly shifted into neutral to restart the car to avoid a crash. There were no warning lights on the dash before shutting down. I immediately took it to a mechanic to see what the problem was. He said he saw none. This has been going on since September 2020 and it is happening more than one time a day. Since then, I have taken it to 4 other mechanics who have all told me that they don't see any problems. I take chances everyday not knowing when the car will shut down on me while driving because this is my only vehicle that I just bought in April of 2020. This is a very serious problem that should've been looked into.

NHTSA ID
11417793
Incident
May 19, 2021
Driver assistanceElectricalPowertrain (other)
Filed Jan 5, 2021
Crash reported3 injuries reported3 deaths reported

CONTACT OWNED 2009 HYUNDAI SANTA FE SPORT UTILITY VEHICLE. AT 2PM ON JULY 7, 2017, DRIVER EXPERIENCED A SUDDEN, UNCOMMANDED ACCELERATION THAT CAUSED A FATAL CRASH THAT RESULTED IN THE DEATH OF THE DRIVER AND TWO PASSENGERS. MANUFACTURER WAS INFORMED ABOUT THE SUBJECT INCIDENT. HYUNDAI IS AWARE OF A STATISTICALLY SIGNIFICANT NUMBER OF UNINTENDED ACCELERATIONS WITH THIS GENERATION OF VEHICLES. OTHER PUBLIC VOQS AND PRIVATE CONSUMER COMPLAINTS SUPPORT THE CONTACTS ALLEGATIONS THAT THE VEHICLE HAD A CATASTROPHIC FAILURE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. THE 2009 HYUNDAI SANTA FE WAS NOT EQUIPPED WITH AVAILABLE 'SMART PEDAL' BRAKE THROTTLE OVERRIDE TECHNOLOGY. IN 2012, HYUNDAI ADMITTED THAT "WITH VIRTUALLY ALL CARS USING ELECTRONIC THROTTLE CONTROL TODAY, THERE REMAINS THE REMOTE POSSIBILITY FOR AN UNFORESEEN ELECTRONIC THROTTLE CONTROL MALFUNCTION, CAUSING A VEHICLE TO ACCELERATE CONTRARY TO DRIVER INPUT. ALTHOUGH VERY UNLIKELY DUE TO VARIOUS BUILT-IN ELECTRONIC SAFETY PROTOCOLS, UNFORESEEN CIRCUMSTANCES COULD STILL EXIST THAT COULD CAUSE THIS TYPE OF MALFUNCTION.' HYUNDAI INTRODUCED `THIS CRITICAL SAFETY TECHNOLOGY' ON 100 PERCENT OF ITS NEW MODELS ANTICIPATING THE GOVERNMENT MIGHT MANDATE IT SOMETIME IN THE FUTURE. 'WITH HYUNDAI'S BRAKE PEDAL THROTTLE OVERRIDE CAPABILITY, ANY BRAKE PEDAL INPUT BY THE DRIVER, EVEN WITH A RUNAWAY THROTTLE CONDITION, COMPLETELY OVERRIDES ANY THROTTLE MALFUNCTION,' STATED THE DIRECTOR OF CERTIFICATION AND COMPLIANCE AFFAIRS FOR HYUNDAI'S AMERICAN TECHNICAL CENTER, INC. (HATCI), SAID IN A STATEMENT. 'IT IS NO LONGER POSSIBLE TO HAVE INCREASING ENGINE POWER ONCE THE BRAKE PEDAL IS DEPRESSED BY THE DRIVER. THIS ADDS A REASSURING, INCREMENTAL SAFEGUARD OF CONTROL FOR HYUNDAI DRIVERS.' PER CONSUMER AFFAIRS, 'LOCAL POLICE AGENCY SUGGESTS THAT HYUNDAI ACCELERATED ON ITS OWN BEFORE FATAL CRASH'. SPECIAL CRASH INVESTIGATION.

NHTSA ID
11386678
Incident
Jul 7, 2017
Mileage
118,000 mi
BrakesDriver assistance
Filed Oct 20, 2020
Crash reported

I WAS PULLING INTO A PARKING SPACE, STEPPED ON THE BRAKE AND THE CAR SPEED UP, CRASHING INTO A STORE FRONT, BREAKING THE GLASS WINDOW AND KNOCKING OUT SOME BRICKS.

NHTSA ID
11365373
Incident
Jun 3, 2020
Mileage
107,000 mi
Driver assistance
Filed Jun 30, 2020

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENDEDLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF NEW PORT RICHEY LOCATED AT 3936 US-19, NEW PORT RICHEY, FL 34652, (727) 477-8644, WHERE AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 79,053.

NHTSA ID
11331748
Incident
Mar 1, 2020
Mileage
79,053 mi
AirbagsBrakesDriver assistance
Filed Jan 2, 2020
Crash reported1 injury reported

I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.

NHTSA ID
11292573
Incident
Aug 26, 2019
Mileage
43,000 mi
BrakesDriver assistance
Filed Apr 29, 2019

MY CAR HAD THE BRAKE LIGHT SWITCH REPAIRED IN 2013 BEFORE I OWNED THE VEHICLE UNDER RECALL 13V113000. NOW THE BRAKE LIGHT SWITCH HAS FAILED AGAIN. I FIRST NOTICED THE ISSUE WHEN I WENT TO START MY CAR AND COULD NOT PUT THE CAR IN REVERSE. THIS HAPPENED SEEMINGLY OUT OF NOWHERE AFTER THE CAR HAD BEEN PARKED AND OFF FOR ABOUT 10 MINUTES. MY BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL, AND CRUISE CONTROL DO NOT WORK AND I CANNOT SHIFT THE TRANSMISSION. WHEN I CALLED HYUNDAI I WAS TOLD THAT THE PART WAS REPLACED IN 2013 SO THERE IS NO LONGER A RECALL OPTION, EVEN THOUGH THE PART IS FAILING AGAIN.

NHTSA ID
11204445
Incident
Dec 9, 2018
Mileage
100,000 mi
Driver assistanceFuel system
Filed Feb 23, 2019

I BOUGHT A 2009 HYNDAI SANTA FE IN 2013 WITH ONLY 40,000 MILES ON IT AND HAD NO PROBLEMS UNTIL DECEMBER OF 2018. I DROVE ABOUT 20 MILES AND ON THE WAY BACK HOME IT STARTED GOING AS SLOW AS 5 MILES AN HOUR; I DON'T KNOW IF IT IS AN ISSUE ABOUT BEING RECALLED BUT I STILL HAVE 2 MORE YEARS OF PAYMENTS AND THE TRUCK ISN'T WORKING!!!

NHTSA ID
11182117
Incident
Dec 4, 2018
Mileage
60,000 mi
Driver assistance
Filed Aug 2, 2018

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN TWICE WHEN DEPRESSED. IN ADDITION, THE TACHOMETER INCREASED AS THE VEHICLE ACCELERATED ABOVE 90 MPH. THE CONTACT HAD TO QUICKLY PLACE THE VEHICLE IN NEUTRAL TO REDUCE THE SPEED WHEN THE FAILURE OCCURRED. THE DEALER (HUFFINES KIA MCKINNEY, 1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ID
11115315
Incident
Jul 5, 2018
Mileage
88,000 mi
Driver assistance
Filed Apr 2, 2018
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING 10 MPH INTO A PARKING SPOT, THE VEHICLE INADVERTENTLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED AGAINST A BUILDING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN WRIST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CAMELBACK HYUNDAI (1500 E CAMELBACK ROAD, PHOENIX, AZ 85014) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,600.

NHTSA ID
11082569
Incident
Mar 31, 2018
Mileage
3,600 mi
Driver assistanceElectrical
Filed Jan 22, 2018

MY ESC,ABS& AWD SYMBOL CAME ON AT THE SAME TIME & I KNOW OTHER PEOPLE WHO OWN HYUNDAIS & HAD THIS ISSUE IM GUESSING THIS IS SOMETHING MAJOR BECAUSE WHEN I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT THEY ALL CAME ON WHILE I WAS DRIVING

NHTSA ID
11064193
Incident
Jan 20, 2018
Mileage
83,000 mi
Driver assistanceSuspension
Filed Oct 17, 2017

TAKATA RECALL: ON JUNE 2 2017 I TOOK MY VEHICLE TO HAPPY HYUNDAI OF OAK LAWN FOR AN OIL CHANGE. THEY DETERMINED THERE WAS A RECALL BECAUSE OF RUSTING OF MY CARS UNDERCARRIAGE. THEY KEPT MY VEHICLE UNTIL AUGUST 17,2017. ON OCTOBER 5TH, I WAS BACKING IN A PARKING SPOT, WHAT I KNOW NOW AS MY CONTROL ARM, LEFT AXLE AND LEFT BALL JOINT BROKE. HAD IT TOWED HOME, CALLED HAPPY HYUNDAI, HAS IT TOWED THERE. AFTER INSPECTIONING MY VEHICLE THEY DETERMINED THE CONTROL ARM & AXLE WERE A PART OF THE CAMPAIGN RECALL BUT THEY ARE REFUSING TO FIX MY VEHICLE. REUBEN TOLD ME ON JUNE 2, THEY WERE CONFISCATING IT BECAUSE I COULD BE DRIVING AND THE BOTTOM OF THE VEHICLE COULD FALL OFF. THANKFULLY I WASN'T DRIVING ON THE HIGHWAY. HYUNDAI RETURNSES AN UNSAFE VEHICLE TO ME AND ARE NOT TAKING RESPONSIBILITY IN REPAIRING MY VEHICLE WHEN THEY SHOULD AT LEAST REPAIR THEY RECALL SINCE THE CONTROL ARM & AXLE WAS INCLUDED IN THE RECALL. I THINK AN INVESTIGATION SHOULD BE OPENED REGARDING THIS RECALL TO ENSURE HYUNDAI IS REPAIRING VEHICLES UP TO SAFETY STANDARDS. THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS

NHTSA ID
11033969
Incident
Oct 5, 2017
Mileage
88,703 mi
BrakesDriver assistance
Filed Sep 13, 2017

MY 2009 HYUNDAI SANTA FE 4D SPORT ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON A HIGHWAY. I APPLIED THE BREAK AS HARD AS POSSIBLE, AND THE VEHICLE WOULD NOT STOP OR SLOW. LUCKILY, I DIDN'T WRECK. I WAS ABLE TO PULL OVER ONTO THE SHOULDER WITH MY HAZARDS ON, PUT IT IN NEUTRAL, AND TURNED THE ENGINE OFF. I HAD THE VEHICLE TOWED TO A HYUNDAI DEALERSHIP.

NHTSA ID
11023380
Incident
Sep 13, 2017
Mileage
100,000 mi
Driver assistanceElectrical
Filed Jun 19, 2017

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD POP SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE FUEL GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/23/17*LJ *CN

NHTSA ID
11000005
Incident
May 29, 2017
BrakesDriver assistanceSteering
Filed Apr 6, 2017

WHEN SLOWING DOWN TO MAKE A TURN THE ENGINE SHUTS OFF. POWER STEERING AND BREAKS ARE GONE. THE CAR WILL CRANK RIGHT BACK OFF BUT THIS US VERY DANGEROUS. I'M NOT SURE IF WEATHER IS A FACTOR BUT WHEN IT HAS HAPPENED WHICH GAS BEEN MULTIPLE TIMES, IT HAS BEEN IN THE 80'S. MECHANICS AND DEALERSHIP HAVE NOT BEEN ABLE TO FIND ANYTHING AND NO CODES ARE RECORDED.

NHTSA ID
10970982
Incident
Mar 27, 2017
Mileage
120,000 mi
Driver assistance
Filed Apr 2, 2017

UNINTENDED ACCELERATION WHILE TURNING ON TO A BUSY INTERSECTION, TWO OTHER INSTANCES OF UNINTENDED ACCELERATION ON CITY STREETS. HAVE TAKEN TO DEALERSHIP COULD NOT FIND PROBLEM. VERY LEARY OF DRIVING CAR.

NHTSA ID
10970020
Incident
Mar 22, 2017
Mileage
42,500 mi
Driver assistanceFuel system
Filed Oct 2, 2015

THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST YEAR AND HAS INCREASED IN FREQUENCY THE LAST 2 MONTHS. AT RANDOM TIMES, IN TOWN OR ON HIGHWAY WITH VARYING SPEEDS, THE RPM WILL JUMP WITHOUT ME USING ANY MORE PRESSURE ON THE GAS PEDAL, WHICH CAUSES THE CAR TO ACCELERATE QUICKLY AND WITHOUT WARNING. THEN, THE RPM WILL GO BACK DOWN IN THE SAME MANNER JUST AS QUICKLY.

NHTSA ID
10779302
Incident
Oct 1, 2015
Mileage
170,000 mi
BrakesDriver assistanceSteering
Filed May 10, 2015

WE WERE EXITING A RAMP OFF RT 75 IN FLORIDA. OUR SPEED WAS ABOUT 30 MPH. SUDDENLY WE LOSS POWER STEERING AND BRAKING AND ACCELERATION. WE COASTED TO A STOP. WE TURNED OFF THE IGNITION AND RESTARTED THE CAR AFTER ABOUT 2 MINUTES...EVERYTHING RETURNED TO NORMAL. IT WAS THE SECOND SUCH EXPERIENCE. THE FIRST WAS AUGUST 2013. THE DEALERSHIP REPLACED THE THROTTLE SENSOR AT THAT TIME. THIS LATEST EXPERIENCE IS THE EXACT DUPLICATE OF THE FIRST. I AM TAKING THE CAR TO THE DEALERSHIP TOMORROW MORNING.

NHTSA ID
10715557
Incident
May 8, 2015
Mileage
21,000 mi
BrakesDriver assistance
Filed May 10, 2015

I WAS HEADING OUT AND THE ABS AND ESC LIGHTS CAME ON. DECIDED TO TURN AROUND AND GO BACK HOME, DUE TO FACT THAT I WAS WORRIED AND SCARED THAT SOMETHING WAS WRONG WITH ABS BRAKES AND THE ESC CONTROL, THAT MAY OR MAY NOT CAUSE A CRASH OR ACCIDENT. I DO NOT WANT TO HAVE AN ACCIDENT OR END UP GETTING HURT OR HURT ANYONE ELSE FOR THAT MATTER. READ IN MANUAL THAT IT COULD BE A FAULTY SWITCH OR SENSOR. I DO NOT HAVE THAT KID OF COSTLY MONEY TO FIX PROBLEM. I NEED MY CAR TO GET TO DOCTORS APPOINTMENTS AS I HAVE MANY HEALTH ISSUES. IF THERE IS A RECALL I WOULD LIKE TO KNOW AND HAVE IT FIXED FREE OF CHARGE.

NHTSA ID
10715546
Incident
May 10, 2015
Mileage
79,500 mi
Driver assistanceFuel systemPowertrain (other)
Filed Mar 18, 2015

RPM JUMPED WITHOUT DRIVER INCREASING PEDAL PRESSURE, CAUSING SUDDEN UNINTENDED ACCELERATION. DEALERSHIP UNABLE TO IDENTIFY ISSUE. THIS IS THE SECOND OCCURRENCE IN THE LAST COUPLE MONTHS. *TR

NHTSA ID
10695003
Incident
Mar 11, 2015
Mileage
65,000 mi
Driver assistanceFuel system
Filed Feb 20, 2015

I WAS PARKING MY CAR IN A SPACE AT A LOCAL STORE. THE CAR TOOK OFF. SUDDEN ACCELERATION. WENT FORWARD PROBABLY A GOOD 15 FEET BEFORE I WAS ABLE TO STOP. I ALSO HAD TO HAVE BOTH FUEL TANK SENSORS REPLACED. MY GAS GAUGE WOULD NOT REGISTER PROPERLY. FLUCTUATED UP AND DOWN AT RANDOM MOMENTS. COST ME $364.51! SEEMS TO BE A CONTINUING PROBLEM. *TR

NHTSA ID
10689527
Incident
Feb 14, 2015
Mileage
65,250 mi
Driver assistanceFuel system
Filed Nov 11, 2014

VEHICLE SLOWED WITHOUT WARNING ON FREEWAY AT FREEWAY SPEED, THEN WOULD NOT ACCELERATE. WENT TO IDLE MODE. BEFORE SLOWDOWN, HAD MILD SURGING AT SPEED. PROBLEM WAS DIAGNOSED AT TPS OR THROTTLE POSITION SENSOR. PROBLEM WITH SAME SENSOR REPORTED TO HYUNDAI DEALERSHIP PREVIOUS, DIAGNOSED AS LOOSE CONNECTION REPORTED FROM PERIODIC SURGING WHILE DRIVING. AFTER RECENT PROBLEM WITH ALTERNATOR, WHICH REQUIRED REPLACEMENT OF PART, WITHIN ONE WEEK, TPS PARTIALLY FAILED. FAILURE WAS NOT DIAGNOSED AS KIA DEALERSHIP (SISTER COMPANY TO HYUNDAI) WHEN UNDERWENT FIRST REPAIR. FAILURE REQUIRED HYUNDAI DEALERSHIP TO BE TOLD EXACT PROBLEM, WHEREBY THEY CONFIRMED DIAGNOSIS. PART REQUIRED REPLACEMENT WITH SOFTWARE UPDATES. PART PROBLEM LEADING TO FAILURE SHOULD HAVE BEEN ABLE TO BE DIAGNOSED UNDER FIRST ROUND OF TESTING, AND UNDER FIRST REPAIR A WEEK PRIOR. PARTS UNPREDICTABLE FAILURE IS BELIEVED TO PRESENT A SIGNIFICANT RISK WHILE VEHICLE IS OPERATING. *TR

NHTSA ID
10654195
Incident
Nov 9, 2014
Mileage
62,269 mi
Driver assistance
Filed Oct 25, 2014

I ENTERED A LIMITED ACCESS HIGHWAY AND BEGAN TO ACCELERATE TO MERGE INTO TRAFFIC WHEN THE CAR BEGAN TO ACCELERATE WILDLY WITH NO CONTROL OVER SPEED. I TRIED TO BRAKE THE CAR BUT IT KEPT ACCELERATING. I PUT CAR IN NEUTRAL AND ENGINE WAS OVER-REVVING FRIGHTENINGLY SO I TURNED OFF THE IGNITION.I FELT THE ACCELERATOR PEDAL COME UP OFF THE FLOOR AND TAP THE SOLE OF MY RIGHT FOOT. AT THIS POINT I WAS ABLE TO GET TO THE SHOULDER AND PUT ON MY 4 WAY FLASHERS. I ESTIMATE MY TOP SPEED TO BE ABOUT 75 MPH DURING THIS INCIDENT. FORTUNATELY I DID NOT CONTACT ANY OTHER VEHICLES OR OBJECTS. MY WIFE WAS IN THE FRONT PASSENGER SEAT. AFTER A FEW MINUTES,I RESTARTED THE CAR AND IT BEHAVED NORMALLY. WHEN I REACHED HOME I CALLED THE DEALER AND SCHEDULED AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR THE NEXT BUSINESS DAY. *TR

NHTSA ID
10649956
Incident
Oct 25, 2014
Mileage
74,938 mi
Driver assistance
Filed Sep 28, 2014
Crash reported1 injury reported

I WAS LEAVING TO GO TO WORK, MY HUSBAND WALKED ME OUT OF OUR HOUSE SAYING GOODBYE, I WAS IN MY DRIVEWAY, TURNED MY WHEEL TO GO AROUND OUR OTHER CAR, WHEN ALL OF A SUDDEN THE SANTA FE FORCEFULLY ACCELERATED (NOT BY ME HITTING THE GAS ON ACCIDENT) HITTING MY HUSBAND THROWING HIM TO GROUND (WHICH HE IS A STURDY GUY) AN THEN HITTING MY OTHER CAR, IT WOULD NOT STOP I HAD BRAKE PEDEL DOWN AND PUT ON EMERGENCY BRAKE ON PUT IN REVERSE AND YET NOTHING JUST GOING FULL FORCE IN THE BACK OF MY OTHER CAR. I EVEN TOOK MY FOOT OFF THE BRAKE TO MAKE SURE IT WAS NOT THE GAS PEDEL. IT WAS SO SCARY I DID NOT KNOW IF MY HUSBAND WAS BEENING CRUSHED BETWEEN CARS. I WAS SO SCARED THAT MY KIDS WOULD COME OUT AND GET RAN OVER TRYING TO HELP. I TURNED OFF THE CAR (WISH I WOULD HAVE THOUGHT OF THAT SOONER) AND FINALLY AFTER PUSHING MY OTHER CAR AT LEAST 5 FEET IT FINALLY STARTED WINDING DOWN AND MAKING A LOUD HISSING SOUND. I FOUND MY HUSBAND LYING ON THE GROUND THANKING GOD I DIDNT KILL HIM . I CALL THE POLICE TO REPORT WHAT HAD HAPPEND, TOOK PICTURES OF ALL THE DAMAGE THAT THE SANTA FE DID. WE TOOK THE SANTA FE BACK TO DEALERSHIP STILL UNDER WARRENTY JUST PURCHASED 8 MONTHS AGO ONLY 63,000 MILES ON IT, THEY SAID NOTHING WRONG WITH THE CAR DID NOT WANT TO HEAR ABOUT WHAT HAPPENED. ONLY THING THEY SAID WAS POWERSTEERING LINE CRUSH AND WHATEVER DAMAGE DONE FROM THE INCIDENT, AND TRIED TO CHARGE ME $120.00. SO NOW ITS AT A HYUNDAI DEALERSHIP, BUT SEEMS NO ONE CARES WHAT HAPPENED. I AM VERY CONCERNED WITH THIS PROBLEM, WHERE I WORK I PARK IN A COLLAGE CAMPUS AREA WITH LOTS OF PEOPLE WALKING AROUND ALL THE TIME, I"M AT MY KIDS SCHOOL AT LEASE 8 TIMES A WEEK, WHAT IF THIS HAPPENS AT THE SCHOOLS? SO WORRIED THAT THEY WILL SAY ITS OKAY NOTHING WRONG,( WHICH ALREADY HEARD THAT!) BUT NEXT TIME MIGHT NOT BE SO LUCKY. NEED HELP PLEASE!!!! *TR

NHTSA ID
10639640
Incident
Sep 20, 2014
Mileage
67,000 mi

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