RoadVitals

2015 Hyundai Santa Fe Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 20, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 254 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Apr 20, 2021

THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. THIS HAPPENED OUT OF THE BLUE. CAR IS A 2015...AND NOT COVERED UNDER WARRANTY. IN RESEARCHING MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH HYUNDAI MODELS AND YEARS. WE HAVE TALKED WITH THE DEALERSHIP, TAKEN IT TO A LOCKSMITH (COULDN'T OPEN WITH A SLIM JIM AND AN INDEPENDENT THAT USED TO WORK FOR HYUNDAI WHO SAID HE WOULD HAVE TO DESTROY THE PANEL TO GET INSIDE TO CHECK THE ASSEMBLY AND REPAIR. DEFINITELY A SAFETY ISSUE IF A FAST EXIT IS NEEDED. HYUNDAI FORUMS HAVE THE ISSUE BEING ASKED ABOUT FREQUENTLY INVOLVING ONE DOOR OR WITH MULTIPLE DOORS

NHTSA ID
11413052
Incident
Feb 1, 2021
Mileage
91,845 mi
Body & structure
Filed Feb 1, 2021

PANORAMIC SUNROOF EXPLODED OVER MY HEAD WHILE I WAS DRIVING, JUST STARTING TO MERGE ON THE FREEWAY.

NHTSA ID
11390993
Incident
Jan 31, 2021
Mileage
94,000 mi
Body & structure
Filed Jan 9, 2020

FOLLOWING WARRANTY WORK ON DEFECTIVE DOOR LOCKS, THE REAR TAILGATE OPENS ELECTRONICALLY BUT OFTENTIMES WILL CLOSE IMMEDIATELY ON YOU. IT IS INCONSISTENT, SOMETIMES IT OCCURS TWICE IN A ROW AND SOMETIMES IT IS EVERY THIRD OPENING. IT HAS COME DOWN ON MY HEAD AND THAT OF MY WIFE. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF AND HAPPENS WHEN USING THE INTERIOR BUTTON, THE BUTTON ON THE KEY FOB AND THE BUTTON ON THE TAILGATE HANDLE.

NHTSA ID
11298230
Incident
Jan 9, 2020
Mileage
59,850 mi
Body & structure
Filed Dec 18, 2017

WE HAVE BEEN WARNED THAT THE HOOD MAY BLOW OFF INTO THE WINDSHEILD WHILE TRAVELING DOWN THE HIGHWAY. SAID THEY HAVE A FIX BUT IT HAS BEEN A COUPLE OF MONTHS BEFORE THEY SAY THEY HAVE A PART TO FIX IT. WE ARE AFRAID TO DRIVE THIS CAR AT THIS POINT

NHTSA ID
11055410
Incident
Oct 2, 2017
Body & structureExterior lighting
Filed Aug 15, 2017
Crash reported

I WAS ON GROUND FLOOR OF A PARKING GARAGE AND ALREADY IN THE PARKING SPOT---I HAD MY BRAKE ON AND WAS ACTUALLY READY TO SHIFT THE VEHICLE INTO "PARK". THERE WAS A SUDDEN REVING OF THE ENGINE AND THE CAR BEGAN TO MOVE FORWARD AT A HIGH RATE OF SPEED THROUGH A STEEL LATTICE WORK BARRIER AND THROUGH A FLOWER BED INTO AN EXTREMELY WET SURFACE. I HIT THE BRAKE AS HARD AS POSSIBLE AND BELIEVE THAT THE BRAKE FINALLY HELD. THE LEFT FRONT TIRE BECAME MIRED DOWN IN APPROXIMATELY 12-14 INCHES OF MUD. I BELIEVE THE COMBINATION OF THE MUD AND THE BRAKE CAUSED THE VEHICLE TO ACTUALLY STOP. NO AIRBAGS DEPLOYED DURING THIS ACCIDENT. BOTH SIDES OF THE CAR WERE DAMAGED FROM THE FRONT FENDER TO THE REAR FENDER, INCLUDING 1 HEADLIGHT UNIT, AND THE OUTSIDE MIRROR ON THE DRIVER'S DOOR (I DO NOT KNOW FOR CERTAIN IF THE OTHER OUTSIDE MIRROR WAS DAMAGED). I LOOKED UP "SUDDEN UNINTENDED ACCELERATION" ONLINE AND IT IS LOOKING MORE AND MORE LIKE THE THROTTLE POSITION SENSOR (TPS) MAY HAVE BEEN THE CAUSE OF THIS ACCIDENT. I DO HAVE A POLICE REPORT AND PICTURES BUT CANNOT SCAN THEM AS I HAVE ON CAPABILITY TO DO SO. NO OTHER VEHICLE AND NO OTHER INDIVIDUALS WERE INVOLVED. WE HAD A WRECKING COMPANY COME TO PULL THE CAR OUT AND TAKE TO AN AUTO BODY SHOP FOR ESTIMATE AND POSSIBLE REPAIR. THE ESTIMATE THAT WAS GIVEN TO THE POLICE OFFICER FOR THE ACTUAL PROPERTY DAMAGES (STEEL LATTICE WORK REPLACEMENT AND LAWN REPAIR) WAS LISTED AS $5000. IT IS UNKNOWN AT THIS POINT WHETHER THERE WAS ANY DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE AS A RESULT OF GOING OVER THE LARGE CONCRETE BLOCK THAT WAS IN FRONT OF THE PARKING SPOT. I AM WAITING FOR THE ESTIMATE TO KNOW THIS.

NHTSA ID
11015370
Incident
Aug 10, 2017
Mileage
468,000 mi
Body & structure
Filed Aug 8, 2017

I RECEIVED RECALL FOR SECONDARY HOOD LATCH WHICH CAN CAUSE HOOD TO REMAIN OPEN AND OBSCURE DRIVER VISION. I SCHEDULED APPOINTMENT WITH RICK CASE HYUNDAI. WHEN I GOT THERE, I WAS TOLD PART WAS NOT IN STOCK AND THEY COULD NOT RESCHEDULE BECAUSE THEY WEREN'T SURE WHEN THEY COULD GET PART. I CALLED POTAMKIN HYUNDAI AND HAD TO LEAVE A MESSAGE BECAUSE THEY DID NOT ANSWER THEIR SERVICE PHONE. I AM FILING COMPLAINT IN CASE SOMETHING HAPPENS, HYUNDAI CAN BE HELD LIABLE FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER.

NHTSA ID
11013634
Incident
Aug 8, 2017
Body & structure
Filed Aug 7, 2017

I RECEIVED A RECALL FROM YOU REGARDING THE SECONDARY LATCH ON THE HOOD RELEASE. I CALLED THE DEALER TO ARRANGE CORRECTION. DEALER REP SAID THAT PARTS ON BACK ORDER AND I COULD BE PUT ON WAITING LIST. I CALLED HYUNDAI FINANCE AS THE VEHICLE IS LEASED AND SAID CAN YOU DO ANYTHING? THEY SAID TO TAKE VEHICLE TO DEALER AND HAVE LATCH INSPECTED. I CALLED DEALER BACK AND ASKED FOR AN APPOINTMENT. TODAY IS AUGUST 7, THEY SET AN APPOINTMENT FOR SEPTEMBER 5. I SAID AN INSPECTION REQUIRING 5 MINUTES TAKES A MONTH? PAPERWORK, REP SAID. MY COMPLAINT IS THAT YOU ISSUED AN IMPORTANT SAFETY RECALL AND MF. HAS NO PARTS? IS SEALER STALLING? DEALER NAME IS JOHNSON HYUNDAI IN CARY, NORTH CAROLINA. DON'T SEND RECALLS IF THE COMPANY WON'T CO-OPERATE! *TR

NHTSA ID
11013495
Incident
Aug 7, 2017
Mileage
21,400 mi
Body & structureElectrical
Filed Mar 27, 2017

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LIFTGATE FAILED AND ATTEMPTED TO CLOSE ON ITS OWN INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE SMART LIFTGATE FEATURE WAS ACTIVATED AND DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA ID
10968648
Incident
Sep 12, 2015
Mileage
5,000 mi
AirbagsBody & structure
Filed May 10, 2016
Crash reported2 injuries reported

TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT PASSENGER SUSTAINED EYE INJURIES DUE TO DOOR FRAGMENTS AND GASHES ON THE ARM. THE FRONT PASSENGER SIDE DOOR COMPONENTS WERE NOT STRUCTURALLY SOUND UPON IMPACT. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. ONLY THE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACT REQUESTED THAT THE MANUFACTURER DIAGNOSE THE AIR BAG FAILURE, BUT THE REQUEST WAS NOT HEEDED. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.....UPDATED 07/05/16 *BF *CN

NHTSA ID
10864131
Incident
Nov 24, 2015

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .