RoadVitals

2019 Hyundai Santa Fe Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Nov 25, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceEngine
Filed Nov 25, 2025

Overly excessive oil consumption 2 Quarts every 3 or 4 days.no leaks. Engine gets so hot I don't have to turn on heater In winter. On going issue since 100,000 miles. EBS light stays on electronic parking brake switch does not work. Parking brake will randomly engage after vehicle is turned off. Dealership cannot duplicate issue. If cruse control is turned on the vehicles warning lights all of them will suddenly illuminate and the vehicle shuts off. alternator and battery replaced. Have not used cruse control since. Airbags never inflated in a front end crash at 45mph Most recently I started experiencing I intermittent trouble staring the car. Then one day it didn't start at all and smoke was coming from under the hood. Towed to mechanic , starter burnt up 155,000. $ 900 to replace then a couple days later I lost power on the freeway and the car started jerking and vibrating. Stopped Vehicle cut off and would not start. After 1hr I started and limped home. Vibration under 2000 RPMs and when stopped. Knocking noise under hood. Brand new spark plugs. Mechanic stated Cylinder 3;missfire was identified as a hole in a valve due to weak material now I have to replace engine. Oil consumption and excessive friction and heat is to blame. My car has been cared for like a baby it's all I have. I should not have to be responsible for this very cheaply made engine that was doomed to fail.

NHTSA ID
11701386
Incident
Nov 3, 2025
BrakesDriver assistance
Filed Apr 26, 2025

Was at a complete stop at a light with a car in front me, I had plenty of space when I started accelerating and then suddenly the automatic system braked hard. Like there was literally NO REASON for what the car did. It took a few seconds to get out of that issue but then was able to proceed as normal. There have been at least 2 other times where a side sensor was triggered while on the freeway violently jerking me to the left, nearly putting into another lane.

NHTSA ID
11656970
Incident
Apr 26, 2025
Driver assistance
Filed Mar 16, 2025

Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I cannot trade car in bc of mileage and still owing $. I love me vehicle and just want issue recognized and taken care off.

NHTSA ID
11648536
Incident
Aug 1, 2024
Driver assistance
Filed Jan 11, 2025

Issue with idle on-off. After idling at light etc. car will stall. First time would not re-start , I was towed. Mechanic replaced turbo feature but problem persists and I am not using the on -off feature in an attempt to not have this happen, yet it does.

NHTSA ID
11635460
Incident
Nov 16, 2024
Driver assistanceSteering
Filed Oct 12, 2024

The Forward Collision Assist would intermittently disable during driving. The Lane Keeping Assist light illuminated and would not allow me to disable it causing the vehicle to drive straight only and to make left or right turns extremely hard to turn the vehicle. This incident occurred on [XXX] and was dropped off at Johnson Hyundai in Wake Forest on that date. After a week of no contact of a diagnosis, I had to visit the dealer and was told the steering column was the issue and needed to be replaced. I contacted Hyundai America to report this issue and currently waiting on a response from their warranty to see if they will cover all or a percentage of the replacement of the steering column since my mileage is over their 100k (113k to be exact) coverage. While I appreciate their efforts, I also feel this could have resulted in a very serious incident had my daughter been driving on the highway when this occurred. Thankfully, she was picking me from home and it happened as we drove off from our house in our neighborhood. A steering column should outlast any other part(s) of a vehicle. If not, this is a huge safety concern. My [XXX] was also in the car at the time and I cannot even imagine how I would recover if something worse were to happen while he's on board. Hopefully this reporting will keep something bad from happening to others who own this type of vehicle but failed to report it. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11619452
Incident
Sep 17, 2024
Driver assistance
Filed Jun 3, 2024

enciende la alerta de choque y para sin tener vehiculos cerca.

NHTSA ID
11592286
Incident
Aug 19, 2019
Driver assistanceSteering
Filed Apr 23, 2024

I had a serious issue with the Santa Fe lane keeper system. I was driving on I15 in a winding portion through the Virgin River Gorge in relatively high traffic on a corner. I have used this feature many times in the past and expected a gentle nudge on the steering wheel. But unexpectedly the steering wheel turned hard left, almost causing a total loss of control. I am safe driver always checking for other drivers doing what they shouldn't, but I never expected my car to be the one making dangerous movements. If I hadn't had a firm grip on the wheel, I would have been out of control on a narrow bridge in heavy traffic. Am I the only one with this problem?

NHTSA ID
11584801
Incident
Apr 21, 2024
Driver assistanceElectrical
Filed Aug 1, 2023

the systems forward collision and lane departure warning are randomly turned off. Dealership is not aware of how to fix

NHTSA ID
11535942
Incident
Aug 1, 2023
Driver assistanceElectrical
Filed Jun 26, 2023

Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11529005
Incident
May 12, 2023
Driver assistanceElectrical
Filed May 9, 2023

The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful

NHTSA ID
11521245
Incident
Apr 4, 2023
BrakesDriver assistance
Filed Oct 9, 2022

For the duration of the vehicle's ownership, it has underperformed and operated unpredictably under hard braking, specifically with relation to the vehicle's ABS system. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. Issues with the braking/ABS include: The ABS activating at slow speeds in all conditions, even on dry roads The ABS activating and preventing the vehicle from being emergency stopped in adverse conditions The ABS activating and exponentially extending the braking distance until it disnegages The ABS, once activated, does not stop unless the brake pedal is lifted from its initial activation position The vehicle doesn't appear to have any mechancial braking issues. Everything seems to be related to the ABS system, wheel-speed sensors and/or vehicle-management systems. The overall braking experience in this vehicle with the ABS on is that it simply will not stop within a safe braking distance window. The only way to stop this vehicle is without ABS. There is no other way to safely stop this vehicle with ABS. I have reached out to my Hyundai dealer and Hyndai corporate directly, both times being dismissed without anyone attempting to recreate the braking issues. I have a life's worth of experience driving in snow and multiple ABS activations in a range of vehicles. This is abnormal based on all of the experiential knowledge I possess, as well as a lifelong interest in cars. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation.

NHTSA ID
11488565
Incident
Oct 8, 2022
Driver assistance
Filed Sep 7, 2022

The contact owns a 2019 Hyundai Santa Fe. The contact stated that the check Forward Collision Avoidance warning light was illuminated. While driving at various speeds, the vehicle veered into oncoming traffic. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 69,550.

NHTSA ID
11483290
Incident
Aug 18, 2022
Mileage
69,550 mi
Driver assistance
Filed Feb 10, 2022

12/26/2021 Driving on I40 E between Santa Rosa and Tucumcari using adaptive cruise control (SCC) at approx 68 m.p.h the brakes were harshly applied which resulted in the vehicle rapidly de-accelerating from approximately 68 m.p.h to approximately 5 m.p.h. (There was a warning displayed on the odometer panel). no vehicle or other obstacle within eyesight to the front, side of rear of our vehicle. Vehicle resumed driving on cruise. No warning prior to the event. Vehicle was taken to the local Hyundai dealership on 12/30/2021 for diagnosis, the mileage was 21066. The technician reported no DTC's found and suggested it might have been caused by the windshield mounted "dash cam", the "dashcam" was not in a position where it could possibly interfere with the vehicle camera, (it has been in the same position since vehicle purchase and remains in the same position today), possibly some critter that ran out in front of us and we did not notice it or maybe a big bug flew into the vehicle. also there was no obstruction to the forward vehicle radar. The vehicle was not road tested. This fault since the first instance has not happened again. this fault has been noted by other owners on various Hyundai owners blogs. This vehicle has FCA + Pedestrian, SCC, LKA.

NHTSA ID
11451436
Incident
Dec 26, 2021
Driver assistance
Filed Dec 15, 2021

"FCA" system disabled radar blocked" error came on while test driving on 3 separate occasions but no diagnostic code recorded, prior to taking possession they replaced a camera they thought to be the cause 11 days later during a snowy morning I got the same error again. Again it didn't register a code and I was told by the dealership no code, no problem. Spoke with Hyundai customer relations and was told I have to take it back to the dealership for them to diagnose it, and the condition has to be reproduced for them to note the error but We have not had snow since that morning therefore the system error has not reappeared. The likelihood of being able to reproduce the circumstance during business hours and be able to get it to them to witness the situation is minuscule at best. If this safety feature is deactivated when something as simple as a snowflake blocks the sensor then it isn't really a safety feature. The safety features contributed to my decision to purchase this vehicle (Nov 1st) but all I am told was the radar was blocked and therefore caused the deactivation, but again how can something as simple as a snowflake cause this error and the manufacturer not address this as a safety concern.

NHTSA ID
11443854
Incident
Nov 14, 2021
Driver assistance
Filed Jun 16, 2021
Crash reported

While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. The vehicle sustained severe damage and was determined to be a total loss. The airbags did not deploy.

NHTSA ID
11421119
Incident
Jun 7, 2021
Driver assistance
Filed Feb 17, 2021
Crash reported

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPACE, WHEN THE VEHICLE'S ENGINE SUDDENLY REVVED UP, ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WATER PIPE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS TOWEDFOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630; (916) 293-4760) WHO WERE NOT ABLE TO DUPLICATE THE FAILURE THEREFORE WERE UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THE FAILURE HAD OCCURRED TWICE WITHIN THE LAST 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

NHTSA ID
11396583
Incident
Oct 1, 2020
Mileage
12,000 mi
Driver assistance
Filed Feb 6, 2020

AT HIGHWAY SPEED THE COMPUTER HAS ATTEMPTED TO PULL THE CAR OUT OF THE LANE INTO THE ADJOINING LANE AS IF IN ATTEMPT TO AVOID SOMETHING. THIS IS HAPPENED AT HIGHWAY SPEED'S ABOUT SIX TIMES. VEHICLE ALSO AT ONE TIME APPLIED THE EMERGENCY BRAKE AS THE VEHICLE IS APPROACHING AN INTERSECTION AS AN EMERGENCY STOP. THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. WHEN I BROUGHT THE VEHICLE INTO THE HYUNDAI DEALERSHIP THE REPRESENTATIVE IMMEDIATELY SUGGESTED THAT THERE WAS A RODENT PROBLEM. THIS WAS CONFIRMED NOT TO BE THE CASE.AS THERE DID NOT APPEAR TO BE ANY OTHER COMPUTER MESSAGING THE TECHNICIAN SUGGESTED THAT MAYBE IT WAS THE CALIFORNIA FASTRACK RESPONDER UNIT. THEY SUGGESTED IT BE RELOCATED WHICH I DID. THE PROBLEM LIES THAT YOU'RE NOT SURE THAT THIS IS WHAT CAUSED THE PROBLEM AND THE SUGGESTION 'TO DRIVE IT TO SEE IF IT REPEATED' AS IT DOES NOT SOUND PRUDENT FROM A SAFETY PERSPECTIVE. THE COMPUTER PULLS AT A HARD LEVEL WHICH MAKES IT DIFFICULT TO MAINTAIN THE VEHICLE IN THE LANE AND IT SUDDENLY RELEASES THE PULLING WHICH JERKS THE CAR BACK INTO THE DRIVING LANE MUCH LIKE AN OVER CORRECTION. THIS IS OBVIOUSLY QUITE DANGEROUS AND I WOULD SUGGEST SOMETHING ELSE IS DONE TO EITHER CONFIRM OR DISAPPROVE THE RESPONDER ISSUE AS THESE RESPONDERS ARE COMMON AND IT WAS PLACED PER THE INSTRUCTIONS OF THE FASTRACK.

NHTSA ID
11307536
Incident
Feb 2, 2020
Mileage
7,700 mi
BrakesDriver assistance
Filed Jan 29, 2020
Crash reported

I HAD RENTED A HYUNDAI SANTE FE IN SEPTEMBER 2019. I HAD THE VEHICLE FOR A FEW WEEKS WITH NO ISSUES UNTIL I DROVE OVER THE MOUNTAINS. I HAD PULLED INTO A PARKING LOT AND WAS LOOKING TO PARK, COASTING THROUGH THE PARKING LOT, I THEN BACKED UP AND FOUND A PARKING SPOT. I WAS TURNING RIGHT IN AT A VERY SLOW SPEED, A VIRTUAL CRAWL INTO A PARKING SPACE WHEN I PRESSED THE BRAKES TO STOP THE VEHICLE WHEN IT SUDDENLY REVS ITS ENGINE AND BEGAN ACCELERATING OUT OF CONTROL JUMPING OVER THE FRONT PARKING CURB AND SLAMMING INTO A CHAIN LINK FENCE. THE BRAKE WAS DEPRESSED TO THE FLOOR AND WOULD NOT STOP, I PUMPED THE BRAKES TO STOP AND WHEN IT WOULD NOT STOP, I QUICK SLAMMED THE VEHICLE INTO THE PARK POSITION TO PREVENT THE VEHICLE FROM HITTING A TRACKER AND CAUSING FURTHER DAMAGE OR INJURY. I CONTACTED MY INSURANCE AGENT AND THEN I CONTACTED ENTERPRISE RENTAL COMPANY IN BEND OREGON. I WAS ON HOLD FOR ROUGHLY 30 MIN. I EXPLAINED THE SITUATION AND THEY STATED THAT THERE WERE NO RECALLS THEY KNEW OF AND THEY ADVISED ME TO CONTACT THEIR TOW COMPANY AND HAVE IT TOWED TO THE AIRPORT IN REDMOND OREGON TO SWITCH OUT THE VEHICLES. I RESEARCHED ON MY OWN AND FOUND THAT THEIR WAS A SIMILAR INCIDENT IN LAS VEGAS, NV REPORTED IN JANUARY 31ST, 2018. THIS INCIDENT NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS SERIOUSLY INJURED. THE ISG MAY BE A CONTRIBUTING FACTOR IN THIS CASE.

NHTSA ID
11302893
Incident
Sep 27, 2019
Mileage
9,612 mi
Driver assistance
Filed Jan 22, 2020

SEVERAL OCCASIONS THE SAFETY FEATURES OF THIS 2019 HYUNDAI SANTA FE DEACTIVATES. 3+ OCCASIONS THE VEHICLES FRONTAL COLLISION AVOIDANCE, LANE KEEP ASSIST BLIND SPOT DETECTION AUTOMATIC HIGH BEAM LIGHTS AS WELL AS CROSS TRAFFIC ALERT SUDDENLY WILL CUT OFF. HAVE TAKEN VEHICLE BACK TO DEALERSHIP WHERE PURCHASED TO BE TOLD NO CODES ARE BEING STORED. CONTACTED HYUNDAI USA SEVERAL TIMES TO GET A RUN AROUND OR THE RESPONSE IF ITS NOT RECORDING THERE IS NOTHING WRONG WITH THE CAR. I HAVE OWNED A 4 HYUNDAI SANTA FE'S AND NEVER HAD THE ISSUES I AM HAVING LIKE I AM WITH THIS ONE.I DO NOT TAKE MY GRANDKIDS IN THIS VEHICLE AS IM WORRIED THAT IF THESE SAFETY FEATURES FAIL TO WORK I DONT WANT TO CHANCE THEIR LIVES IN A VEHICLE THAT COULD POSSIBLY EXPERIENCE MORE SEVERE ISSUES OR WORSE. DEALING WITH HYUNDAI HAS BECOME A DISAPPOINTMENT AS THE 2004 SANTA FE I OWN IS BY FAR MORE DEPENDABLE THAN THIS ONE .

NHTSA ID
11301232
Incident
Jan 16, 2020
Mileage
17,902 mi
Driver assistance
Filed Apr 1, 2019
Crash reported

VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION AS WE SLOWED AND TURNED INTO A PARKING SPACE AT A LOCAL RESTAURANT PARKING LOT. ENGINE REVED, CAR ACCELERATED RAPIDLY, BRAKES DID NO HOLD AND THE VEHICLE PLOWED INTO AND THEN ON TOP OF A SAFETY BARRIER STOPPING JUST SHORT OF A CHAIN LINK FENCE GUARDING A SET OF LARGE PROPANE TANKS. POLICE WERE CALLED TO SCENE, HE TOOK PICTURES. CAR WAS TOWED TO DEALERSHIP COLLISION CENTER.

NHTSA ID
11193023
Incident
Mar 30, 2019
Mileage
1,850 mi
Driver assistanceElectricalEngine
Filed Mar 15, 2019

ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.

NHTSA ID
11187081
Incident
Mar 5, 2019
Mileage
2,650 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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