2011 Hyundai Sonata Hybrid Airbags Problems

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.

NHTSA ID

11493693

Incident

Nov 1, 2022

Mileage

141,000 mi

I HAD A TERRIBLE ACCIDENT ON HIGHWAY. ANOTHER CAR HIT ME ON MY RIGHT SIDE. I WAS DRIVING WITH 60 MILE/ HOURS. I DEVIATE FROM THE ROAD AND THAT CAR HIT FEW MORE TIMES. MY CAR WAS DISTROYED. OK THIS ACCIDENT THE AIR BAGS DIDN'T DEPLOY. THE SEAT BELT PROTECTED. EVEN THAT I DIDN'T BROKE ANY BONE I HURT REALLY BED MY LEFT SHOULDER, LEFT HIP AND ALSO I HIT MY HEAD DURING THIS ACCIDENT.

NHTSA ID

11232616

Incident

May 7, 2019

Mileage

120,000 mi

WE HAVE HAD MULTIPLE ISSUES WITH THE CAR ACCELERATING. THE VEHICLE WILL NOT RESPOND IMMEDIATELY WHEN PRESSING THE GAS PEDAL. WE HAVE HAD THE CAR WORKED ON BY HYUNDAI 12-15 DIFFERENT TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE TIME AND TIME AGAIN. WE DO NOT FEEL SAFE IN THE VEHICLE. THE LAST TIME THAT WE HAD THE ISSUE WAS IN OCTOBER OF THIS YEAR AND WE HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE SINCE THAT TIME. HYUNDAI WILL NOT HELP US GET OUT OF THE VEHICLE EVEN THOUGH IT HAS HAD THE SAFETY CONCERNS. RECENTLY WE FOUND OUT THAT THE VEHICLE ALSO HAD A RECALL ON THE AIR BAG AND THEY DID NOT HAVE A FIX FOR THE ISSUE. WE HAVE COME CLOSE TO WRECKING THE VEHICLE MULTIPLE TIMES. THANKFULLY THAT HAS NOT HAPPENED OR WE MAY HAVE NOT EVEN HAD AN AIRBAG TO PROTECT US. THERE HAS BEEN CLOSE TO $25000 WORTH OF WORK DONE TO THE VEHICLE AND THEY HAVE NEVER BEEN ABLE TO FIX THE ISSUE PROPERLY. WE DO NOT TRUST THE VEHICLE AND WILL NOT PUT OUR FAMILY AT RISK ANY LONGER. WE NEED HELP TO GET OUT OF THE VEHICLE FINANCIALLY AS WE HAVE A VEHICLE THAT IS NOT SAFE TO DRIVE. IT IS NOT SAFE FOR US OR ANYONE ELSE ON THE ROAD.

NHTSA ID

11162831

Incident

Oct 20, 2018

Mileage

151,000 mi

I WAS DRIVING 35MPH AND I GOT INTO THE POTHOLE THEN MY SIDE AIRBAG DEPLOYED IT WAS SO SCARY AND ALMOST GOT INTO ACCIDENT. THERE WAS NO DAMAGE ON MY CAR ON THAT INCIDENT.

NHTSA ID

11103348

Incident

May 31, 2018

Mileage

124,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 27 MPH, AN ABNORMAL SOUND WAS HEARD. THE CONTACT OBSERVED SMOKE COMING FROM THE STEERING COLUMN AS THE AIR BAGS STARTED TO DEPLOY FROM THE STEERING WHEEL. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT FULLY INFLATE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11099603

Incident

Jun 1, 2018

THE AIR BAGS DID NOT DEPLOY IN MY ACCIDENT THAT HAPPENED ON 03/09/2018. THE ACCIDENT HAPPENED ON I-20. THE VEHICLE WAS STATIONARY IN TRAFFIC WHEN THE ACCIDENT OCCURRED. MEDICAL STAFF AND POLICE OFFICERS WONDER WHY THE AIR BAGS DID NOT DEPLOY. THE CAR IS MORE LIKELY TO BE TOTALED FROM THE ACCIDENT.

NHTSA ID

11080048

Incident

Mar 9, 2018

Mileage

112,000 mi

CHARGING SYSTEM MALFUNCTIONED, SENSORS MELTED IN VALVE TRANE, RADIATOR ELBOW AND FILL NECK BLEW OFF, COMPLETE ENGINE FAILURE AND BATTERY FAILURE. I HAVE HAD A PROBLEM WITH THE "CHECK BRAKE" LIGHT AND AN ALARM GOING OFF. HOWEVER, WHEN I STOPPED DRIVING AND HAD IT TOWED TO THE DEALERSHIP THEY COULD FIND NOTHING. PRIOR TO THIS INCIDENT, I TOOK A PHOTO OF MY DASH, I HAD 76,499 MILES AND THE COOLANT METER DID NOT READ HOT. I HAD HAD THE COOLANT SYSTEM FLUSHED AT 65,000 MILES, AND I HAD ALL OIL AND FLUIDS CHECKED AGAIN AFTER THIS INCIDENT. THE BREAKDOWN: THREE HOURS INTO A ROADTRIP, THE A/C BEGAN BLOWING WARM, SIMULTANEOUSLY - THE "THE CHECK BRAKE" LIGHT AND ALARM CAME ON, AND THE "CHECK CHARGING SYSTEM" LIGHT CAME ON. I LOST POWER TO ACCELERATE (OR BRAKE WELL) AND IMMEDIATELY PULLED OVER AND TOOK A PHOTO OF MY DASH WARNINGS (76919 MILES). THE HEAT SENSOR WAS IN THE "COOL" HALF, THE BATTERY GAGE SHOWED NO POWER. BATTERY SO LOW KEY WOULD NOT START CAR. I HAD THE CAR TOWED. "TECH FOUND THAT ELBOW AND RADIATOR HAVE HOLES IN THEM VEHICLE OVERHEATED CAUSING ENGINE TO BLOW." TIFFANY RICHARDSON SAID "TECH BELIEVE VEHICLE WAS DRIVEN WITH LOW COOLANT LEVEL CAUSING VEHICLE TO RUN HOT MELTING SENSORS IN THE VALVE TRAIN AND THE PIPES TO FAIL." THE TECH IS WRONG, THE COOLANT SYSTEM WAS INSPECTED AND FLUSHED AT 65,000 MILES, AND WAS NOT DUE FOR ANOTHER INSPECTION. I HAD HAD COOLANT LEVELS CHECKED LESS THAN 1000 MILES AGO, AND THE HEATING SENSOR ON DASH DID NOT READ HOT, AT THE POINT OF BREAKDOWN OR AFTER A ROAD TRIP 500 MILES AGO. OTHERS HAD THE PROBLEM AT 3000 MILES! IT'S THE HPCU. THE POWER FOR BOTH ELECTRIC MOTORS IS ROUTED THROUGH HPCU. THE INVERTERS ALLOW THE A/C MOTORS TO BE DRIVEN BY D/C BATTERIES. THIS CAUSED "CHECK CHARGING SYSTEM" ERROR. THIS IS $15,000.00 AND I OWE $4000 ON THE CAR - 100,000 WARRANTY HAS DENIED IT & I AM ORIGINAL OWNER. AIRBAG TO

NHTSA ID

10983521

Incident

Apr 11, 2017

Mileage

76,919 mi

STEERING WHEEL RATTLES AND CLUNKS WHEN DRIVING AND TURNING. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATE AND WAS INCLUDED IN A SAFETY RECALL, BUT THE THERE HAS NOT BEEN ANY NOTIFICATION OF A REMEDY. *JS

NHTSA ID

10950058

Incident

Feb 6, 2017