2013 Hyundai Sonata Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Hyundai Sonata Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine4125.3%
- Brakes2616.0%
- Electrical2414.8%
- Powertrain (other)148.6%
- Fuel system127.4%
- Driver assistance116.8%
- Steering106.2%
- Other / unspecified74.3%
- Body & structure42.5%
- Airbags42.5%
- Visibility21.2%
- Interior & seats21.2%
- Exterior lighting21.2%
- Suspension10.6%
- Tires & wheels10.6%
- Seat belts10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 40 MPH, the malfunction indicator and coolant temperature warning lights illuminated, and the engine overheated and shuddered abnormally. There was smoke and an abnormal ticking sound coming from underneath the hood of the vehicle. The contact was able to pull into a parking lot, and the vehicle was turned off. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 45 MPH, there was smoke coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The failure mileage was 145,000. Parts distribution disconnect.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 40 MPH, the malfunction indicator and coolant temperature warning lights illuminated, and the engine overheated and shuddered abnormally. There was smoke and an abnormal ticking sound coming from underneath the hood of the vehicle. The contact was able to pull into a parking lot, and the vehicle was turned off. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.
The vehicle’s ABS system is engaging autonomously, causing the car to brake without any driver input. The dealer stated it was: BRAKE ACTUATION UNIT AND HYDRAULIC POWER UNIT BLEEDING AND PROGRAMING
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The vehicle’s ABS system is engaging autonomously, causing the car to brake without any driver input. The dealer stated it was: BRAKE ACTUATION UNIT AND HYDRAULIC POWER UNIT BLEEDING AND PROGRAMING
AROUND A YEAR AGO (FEB 14, 2018), I RECEIVED A MESSAGE "HYBRID SYSTEM WARNING, PLEASE STOP NOW". MY CAR SHUT DOWN AND THANK GOD, I WAS PULLING INTO MY APARTMENT COMPLEX. MY CAR WAS INSPECTED AND WAS TOLD IT WAS THE TPS SYSTEM. THAT WAS REPLACED AND I WAS ON MY WAY. OVER 7 MONTHS AGO (JULY 2018), I RECEIVED THE SAME MESSAGE; "HYBRID SYSTEM WARNING, PLEASE STOP VEHICLE NOW". AFTER THE WARNING, MY CAR STOPPED IMMEDIATELY AND THIS TIME THE ROAD WAS CLEAR AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER THORNTON ROAD HYUNDAI INSPECTED MY CARE AGAIN, THIS TIME THEY STATED IT WAS THE MOTOR. AFTER OVER $5000 WORTH OF WORK HERE IT IS APRIL 2019 AND THE SAME WARNING. THIS TIME I WAS STRANDED ON A BUSY HIGHWAY. ONCE THE TOW TRUCK GUY GOT THERE, HE ESCORTED ME TO HIS TRUCK TO BE SAFE. I HAVE LOOKED INTO THIS WARNING OVER A YEAR AND NO ONE SEEMS TO KNOW THE PROBLEM. THIS SHOULD BE A RECALL AND ALL HYUNDAI DEALERS SHOULD BE MADE AWARE OF WHAT THIS WARNING IS. WE AS HYUNDAI OWNERS NEED ANSWERS AND HELP. I CANNOT AFFORD TO PUT MONEY INTO A CAR WHEN THE PROBLEM IS ONLY BEING PATCHED UP.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHILE DRIVING AND USING THE ACCELERATOR , THE RPM WOULD REV UP BUT THE CAR WOULD NOT MOVE. THE CAR WOULD THEN JERK BACK AND FORTH. ONLY ABLE TO GO APPROXIMATELY 10 MILES PER HOUR, BUT THE RPM WOULD GO AS HIGH AS 6K OR 7K RPM. DANGEROUS TO DRIVE. WHEN IDLE, ALSO FELT RPM GO UP AND JERKING MOTION.
MAJOR FAILURE OCCURRED. I WAS DRIVING MY CAR WHEN I HEARD SHARP BELLS RINGING FROM THE CAR DASH. CHECK HYBRID SYSTEMS LIGHTS ILLUMINATED ON DASH. THE CAR WAS IN MOTION WHEN IT JUST STOPPED. I HAD NO TIME TO PULL TO THE SIDE OF THE ROAD. I TURNED IT OFF AND ON AGAIN. I WAS IN THE CENTER OF THE ROAD AND IT WOULD NOT MOVE. GOOD SAMARITAN PUSHED MY CAR TO SIDE OF THE ROAD. THE CHECK BRAKES LIGHT CAME ON. THEN THE CAR WOULD NOT TURN ON AT ALL. THE CAR WOULD NOT RECOGNIZE THE KEY PAD LIGHT CAME ON. LOCKS WOULD NOT OPERATE. THE WINDOW WAS STUCK IN THE OPEN POSITION. THE INTERNAL CAR LIGHTS WERE ON AND WOULD NOT GO OFF. THE KEY PAD COULD NOT LOCK/UNLOCK THE CAR. LUCKILY THIS HAPPENED ON A SIDE ROAD. 1 MILE EARLIER I WAS ON A FREEWAY THAT HAD NO SHOULDER. IF IT HAD HAPPENED THERE, IT COULD HAVE BEEN CATASTROPHIC. NUMEROUS SYSTEMS FAILED. I TOOK IT TO THEY DEALER. THEY HAD TO WAIT FOR THE HYBRID SPECIALIST. HE SAID THE TRANSMISSION FLUID WAS VERY DIRTY AND ORDERED A NEW TRANSMISSION. MY QUESTION, WHY WOULD CHECK HYBRID SYSTEMS COME ON AND SO MUCH ELECTRICAL FAILURE IF IT WAS THE TRANSMISSION. I HAVE READ IN FORUMS THAT THIS HAS HAPPENED TO SEVERAL OTHER HYBRID SONATA OWNERS. EVEN AFTER THE TRANSMISSION REPAIRED, I STILL FEEL VERY UNSAFE IN THE CAR NOW. IF IT HAD HAPPENED JUST 1 MILE EARLIER, MY CAR STOPPING IMMEDIATELY ON THE FREEWAY WITH NO SHOULDER COULD HAVE CAUSED A MAJOR ACCIDENT AND BEEN LIFE-THREATENING.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHILE I WAS DRIVING THE CAR STOPPED AND WOULDN'T START, ALL THE LIGHTS CAME ON,MESSAGE ON DASHBOARD READ "HYBRID SYSTEM ERROR" "CHECK CHARGING SYSTEM" THAN EVERYTHING WENT OFF, NO POWER, NO EMERGENCY LIGHTS, THIS IN THE MIDDLE OF A BUSY STREET. LUCKILY A SHERIFF'S WAS NEARBY AND REROUTED CARS. VERY SCARY. SEEMS I AM NOT THE ONLY ONE THAT HAS A SIMILAR EXPERIENCE. THIS HAPPENED WHEN I WAS GOING TO WORK AT 7:45AM AT S VERY BUSY INTERSECTION. CAR IS AT MECHANIC'S SHOP.
REPORTED ORIGINALLY IN NHTSA 11084763 WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AGAIN THE CAR DIED WITH NO WARNING WHEN THE HYBRID SYSTEM WENT OUT AND LOST ALL ACCELERATION AND ABILITY TO STEER CAR. THE CAR WOULD START BUT WOULD NOT ENGAGE IN GEAR AND WAS IN "LIMP" MODE BUT WAS UNABLE TO "LIMP" OFF THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP AND THE ELECTRIC WATER PUMP TO COOL HYBRID SYSTEM WAS BAD BUT I HAD TAKEN THE CAR TO THE DEALER TWICE BEFORE TO COMPLAIN THAT THE CAR WAS NOT DRIVING OR ACCELERATING PROPERLY. I KEPT BEING TOLD THAT IT COULD NOT BE REPLICATED AND "NO CODES" ARE BEING THROWN. THIS IS A SERIOUS SAFETY PROBLEM THAT HYUNDAI SHOULD FIX AND TRAIN THEIR SERVICE PEOPLE TO IDENTIFY BEFORE THE CAR JUST DIES ON THE HIGHWAY WITH NO WARNING. THIS IS THE SECOND MAJOR PROBLEM I HAVE ENCOUNTERED WITH THIS SONATA HYBRID AND IT IS SCARY WHEN A CAR JUST STOP UNEXPECTEDLY ON THE HIGHWAY WITH NO WARNING.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The vehicle’s ABS system is engaging autonomously, causing the car to brake without any driver input. The dealer stated it was: BRAKE ACTUATION UNIT AND HYDRAULIC POWER UNIT BLEEDING AND PROGRAMING
WHILE DRIVING AND USING THE ACCELERATOR , THE RPM WOULD REV UP BUT THE CAR WOULD NOT MOVE. THE CAR WOULD THEN JERK BACK AND FORTH. ONLY ABLE TO GO APPROXIMATELY 10 MILES PER HOUR, BUT THE RPM WOULD GO AS HIGH AS 6K OR 7K RPM. DANGEROUS TO DRIVE. WHEN IDLE, ALSO FELT RPM GO UP AND JERKING MOTION.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while pulling out of the driveway, the vehicle drove over a minor bump in the roadway and the steering wheel made an abnormally loud rattling sound. There was no warning light illuminated. The contact was able to continue driving. However, the steering wheel was shaking and making abnormal rattling sounds continuous while turning the steering wheel or driving over bumps in the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown plastic part that maintains the steering wheel in position was fractured. The vehicle was not repaired. The local dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 110,000.
ON 05/10/2018, I NOTICED SEVERE VIBRATION AND CLUNKING IN STEERING WHEEL. BROUGHT VEHICLE TO HYUNDAI DEALER AND THEY REPLACED THE FLEXIBLE COUPLING IN THE STEERING COLUMN DUE TO WEAR. ON 08/08/2018, I BROUGHT THE VEHICLE TO THE HYUNDAI DEALER FOR ROUTINE SERVICE AND ASKED THEM TO CHECK THE BRAKES AS I EXPERIENCED AN INTERMITTENT LOUD SQUEAKING FROM THE BRAKE PEDAL. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. ON 09/25/2018, I ATTEMPTED TO START THE VEHICLE FROM A STATIONARY POSITION AND WHEN I DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND A WARNING CAME ON THE DASH ADVISING ME THAT THE BRAKES HAD FAILED AND I NEEDED TO STOP IMMEDIATELY. I SHUT THE VEHICLE OFF AND THEN ATTEMPTED TO RESTART. UPON RESTART THE WARNING CONDITION DID NOT REOCCUR. VEHICLE TOWED TO HYUNDAI DEALER FOR DIAGNOSIS. I WAS ADVISED THAT THE ISSUE SEEMS TO HAVE CORRECTED ITSELF AND THE BRAKE SYSTEM SIMPLY NEEDED TO BE RECALIBRATED.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the Hybrid System warning light illuminated and the vehicle stalled. The contact turned off and restarted the vehicle to correct the failure. The vehicle was taken to the dealer where it was diagnosed; however, no error codes were retrieved. The contact stated that the dealer replaced the oil pump. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
WHILE DRIVING ON A CLEAR SMOOTH ROAD I HEARD A NOISE THAT SOUNDED LIKE I HAD RUN OVER A METAL TYPE OBJECT. I DID NOT SEE ANY DEBRIS IN THE ROAD AS I APPROACHED THE AREA NOR AS I PROCEEDED AWAY FROM IT. APPROX 3/4 TO 1 MILE FURTHER DOWN THE ROAD I SMELT SMOKE AND SAW SMOKE COMING FROM THE DRIVER WHEEL WELL AREA. I PULLED OVER STOPPED THE VEHICLE AND SHORTLY THEREAFTER THE TIRE EXPLODED. THE CAR WAS TOWED TO THE LOCAL DEALERSHIP AND IT WAS DIAGNOSED THAT THE FRONT SPRING HAD BROKEN CAUSING THE DAMAGE. THE CAR IS CASUALLY DRIVEN AND CURRENTLY HAS JUST OVER 25,000 MILES ON IT. I AM DEFINITELY CONCERNED THIS IS A DEFECT!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY HUSBAND AND I WERE DRIVING ON INTERSTATE 81 SOUTH NEAR WOODSTOCK, VA ON SUNDAY MORNING, JUNE 24, 2018. THE CAR BEGAN MAKING A KNOCKING SOUND, THEN WE LOST POWER. BY THE TIME WE WERE ABLE TO PULL OVER, THE ENGINE WAS ON FIRE. THE ENTIRE CAR ENDED UP BURNING. THE VA STATE POLICE, VDOT, AND FIRE DEPARTMENT RESPONDED AND I-81 SOUTH WAS SHUT DOWN FOR A TIME. I PURCHASED MY CAR NEW AND DID ALL REQUIRED MAINTENANCE PER FACTORY RECOMMENDATION INCLUDING OIL CHANGES, TIRE ROTATIONS, ETC. BY THE HYUNDAI DEALER IN BOWIE, MD. I HAVE COPIES OF ALL MY RECEIPTS FROM THE DEALER AND THEY HAVE THE RECORDS ON THEIR COMPUTER SYSTEM. MY CAR HAD 91,000 MILES ON IT. WE CONTACTED THE INSURANCE COMPANY AND THE CAR IS A TOTAL LOSS.
ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMBER IS THE DRIVER. THE 262 NUMBER IS MY NUMBER IN REHAB AND I CAN BE REACHED AT ANY TIME. VERY RESPECTFULLY, TONY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in an air bag recall. The failure mileage was unavailable.
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE SONATA HYBRID HAS A MAJOR FLAW AND IT'S THE GAS MILEAGE. I WAS TOLD I WOULD GET AT LEAST 45 MPG WITH SENSIBLE DRIVING AND THAT WAS A LIE. ON COLD DAMP MORNING AND AFTER A COLD FOG THERE WOULD BE CONDENSATION ALL OVER THE FRONT AND BACK WINDSHIELDS TO THE POINT WHERE WATER DROPLETS WOULD RUN ONTO THE DASHBOARDS AND BACK SEATS. ALSO THE CAR HAS A SAFETY ISSUE WITH THE LOW BEAM HEAD LIGHTS AT NIGHT ESPECIALLY IN THE COUNTRY. AT 50 MPH YOU OUT RUN YOUR HEAD LIGHTS AND CAN'T SEE FAR ENOUGH AHEAD OF YOU TO STOP IN TIME IF SOMETHING RUNS ACROSS IN FRONT OF YOU. *TR
THE BIGGEST PROBLEM IS THE BLIND SPOT IT IS BECOMING EXTREMELY DIFFICULT TO DRIVE AND CHANGE LANES AS THE BLIND SPOT IS NOT AT ALL VISIBLE EVEN IF YOU CHANGE THE SEATING POSITION. I WISH THEY CHANGE THE BLIND SPOT MIRRORS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TWO WEEKS AGO THE REAR LEFT SEAT SPONTANEOUSLY CAUGHT FIRE WHILE DRIVING. I BELIEVE THIS WAS CAUSED BY THE SEAT WARMERS BUT THE CASE IS STILL UNDER INVESTIGATION. HYUNDAI CORPORATE AMERICA HAS BEEN EXTREMELY UNRESPONSIVE TO THIS ISSUE.
FIRST REPAIR DONE AT THE DEALERSHIP ON 2/21/14 FOR DRIVERS DOOR LOCK NOT WORKING THE CAR HAD 707 MILES ON IT. I WAS GIVEN A RENTAL CAR FROM ENTERPRISE FOR THE DURATION OF THE REPAIR. THE REPAIR TOOK ONE DAY WHICH THEY REPAIRED THE "LEFT FRONT DOOR LOCK ACTUATOR LATCH ASSEMBLY". I RECEIVED A PHONE CALL STATING MY CAR WAS READY AT 5PM, BUT AS I DID NOT WANT TO DRIVE IN RUSH HOUR TRAFFIC I PICKED THE CAR UP THE NEXT DAY. SECOND REPAIR FOR THE SAME PROBLEM WAS ON 6/18/2014 AND THE CAR NOW HAD 5,117 MILES ON IT. I WAS GIVEN A GENESIS TO DRIVE WHILE MY CAR WAS BEING TAKEN CARE OF. I WAS PHONED TWICE THAT DAY TO SAY THEY WERE STILL LOOKING INTO MY CAR AND THEY WOULD GET BACK TO ME. AT 6PM THAT DAY THEY SAID THEY WERE STILL WORKING ON IT. THIS SERVICE INVOICE NOW SAYS THE FOLLOWING "FOUND LOOSE TERMINAL AT DOOR LATCH LOCK/UNLOCK PIN. TWEAKED (?) DOOR LATCH CONNECTOR TERMINALS AND REASSEMBLED DOOR LOCKS. DOORS WORKING NORMALLY." I PICKED MY CAR UP ON 6/20/2014. ON 6/28/2014 AT WORK WITH THE CAR NOW SHOWING 5406 MILES ON THE CLOCK IT HAS HAPPENED AGAIN. I HAVE PHONED THE SAME DEALERSHIP AND INFORMED THEM I WILL BE THERE MONDAY (6/30/14) WHEN THEY OPEN AT 7AM TO HAVE THIS CAR REPAIRED AGAIN. THEY HAVE NOW HAD THE CAR FOR TWO DAYS AND I HAVE NOT HEARD ANYTHING BACK FROM THEM. I AM NOW SUING HYUNDAI. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMBER IS THE DRIVER. THE 262 NUMBER IS MY NUMBER IN REHAB AND I CAN BE REACHED AT ANY TIME. VERY RESPECTFULLY, TONY
REAR TAILLIGHT ASSEMBLIES X 4 {LEFT AND RIGHT TRUNK HOOD ASSEMBLIES AND THE OUTER TURN SIGNAL/BRAKELIGHT ASSEMBLIES) HAVE POOLING OF WATER AND CONDENSATION/DEBRIS BUILDUP INSIDE THE LENS COVERS. ALSO NOTICED CONDENSATION AND LIQUID BUILDUP WITHIN THE LICENSE PLATE ILLUMINATION LENSES. VERY CONCERNING AS THESE ARE ELECTRICAL COMPONENTS THAT ARE CONTAINED NEAR THE HIGH-VOLTAGE LITHIUM BATTERY CONTAINED WITHIN THE TRUNK SPACE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE DRIVING ON A CLEAR SMOOTH ROAD I HEARD A NOISE THAT SOUNDED LIKE I HAD RUN OVER A METAL TYPE OBJECT. I DID NOT SEE ANY DEBRIS IN THE ROAD AS I APPROACHED THE AREA NOR AS I PROCEEDED AWAY FROM IT. APPROX 3/4 TO 1 MILE FURTHER DOWN THE ROAD I SMELT SMOKE AND SAW SMOKE COMING FROM THE DRIVER WHEEL WELL AREA. I PULLED OVER STOPPED THE VEHICLE AND SHORTLY THEREAFTER THE TIRE EXPLODED. THE CAR WAS TOWED TO THE LOCAL DEALERSHIP AND IT WAS DIAGNOSED THAT THE FRONT SPRING HAD BROKEN CAUSING THE DAMAGE. THE CAR IS CASUALLY DRIVEN AND CURRENTLY HAS JUST OVER 25,000 MILES ON IT. I AM DEFINITELY CONCERNED THIS IS A DEFECT!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
KUMHO TIRE SOLUS KH25 215 55 R17 DEVELOPED 2 GOLF BALL SIZED BULGES ON THE TIRE'S OUTSIDE SIDEWALL. I CALLED KUMHO & EXPLAINED THE PROBLEM TO THEM. THEY TOLD ME OVER THE PHONE THAT I MUST HAVE HIT A CURB & IT WOULD BE ROAD HAZARD THEREFORE NOT COVERED. I KNOW THE VEHICLE NEVER HIT A CURB. THEY TOLD ME I CAN TAKE IT TO A DEALER & HAVE THEM INSPECT THE TIRE. THEY SAID 99.9% IT IS THE DRIVERS FAULT. THE NUMBER THEY GAVE ME WAS TO NATIONAL TIRE & BATTERY. THEY SAID THEY DO NOT DEAL WITH KUMHO TIRES. THEY STOP SELLING THEM BECAUSE OF TO MANY PROBLEMS. I CALLED BACK & WAS TOLD TO TAKE IT TO SEARS. THEY DIDN'T KNOW THE PHONE #.THIS IS A SAFETY ISSUE. IT HAS DELAYED ME FROM TAKING MY VACATION TO FLORIDA. IT IS A SAFETY ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN INTO THE GARAGE AND STOPPED FOR APPROXIMATELY 10 SECONDS BEFORE EXPERIENCING AN UNINTENDED ACCELERATION AND CRASHING INTO THE GARAGE WALL CAUSING SIGNIFICANT DAMAGE TO THE HOME. DURING THE INCIDENT, THE DRIVER HAD DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TO SURGE FORWARD. ALSO, THE FRONT PASSENGER SIDE SEAT BELT MALFUNCTIONED CAUSING THE FRONT PASSENGER TO BECOME INJURED SUFFERING A MILD CONCUSSION THAT DID NOT REQUIRE MEDICAL ATTENTION A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 03/17/17*LJ THE CONSUMER STATED JUST PRIOR TO THE VEHICLE'S SUDDEN ACCELERATION THE ENGINE REVVED UP. NEITHER THE PASSENGER SEAT BELT NOR THE DRIVER'S SEAT BELT WERE OPERATIONAL. THE AIRBAGS DIS NOT DEPLOY. THE PASSENGER'S HEAD HIT THE DASHBOARD CAUSING NECK AND HEAD INJURIES. UPDATED 09/18/2017*JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .