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2019 Hyundai Sonata Plug-In Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 26, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Hyundai Sonata Plug-In Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system337.5%
  • Electrical225.0%
  • Powertrain (other)225.0%
  • Engine112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

The high voltage battery will no longer charge neither from being plugged in to the charger on the wall nor from the buikt in system onboard the car. There are warning lights saying the inverter coolant is low but the reservoir is at the proper level. I suspect the coolant for the Hybrid charging inverter is bad and crystalizes causing blockages in the inverter coolant system. My car refuses to charge for the last 2 years. After a few seconds (about 7-10) the car shuts off the charging system when plugged in. And now that summer heat us here in the South West, it will not even charge from the regenerative braking. The high voltage battery previously would maintain 10-15% charge from the gas engine and regenerative braking. Now it's sitting at 1%. Because the battery is so low the electric motor does not produce power, and the gas engine is under powered on its own. This makes acceleration from a stop light/sign sluggish, slow and dangerous. Other Hyundai EV (IONIC and Kona) and PHEV (Santa Fe and Tucson) models have had their inverter coolant flushed and replace, some with a different spec coolant. This Sonata 2019 PHEV probably suffers from the same poor coolant and needs to be flushed and replaced by the better spec coolant fluid too. This has been getting worse and worse the last 2 or 3 years. The dealer refuses to acknowledge the problem and wants to diagnose the whole system before replacing what is obviously wrong first. The inverter coolant low level alert comes on some times, but it is not low. I haven't had time to let the dealer keep my car for days while they pretend to not know the problem and refuse to accept responsibility. Hyundai Technical Service Bulletin (TSB) exist for IONIC, Kona, Santa Fe, and Tucson models. For example the Hybrid Santa Fe and Tucson TSB is Hyundai TSB 23-01-052H-1.

NHTSA ID 11752871 · filed Jul 26, 2026

While driving the car it suddenly decelerated and multiple warning errors on electronics, driver assist, braking started going off then the error message of Check Hybrid Turn Engine Off came on. I was able to coast into a parking lot as the car could only go around 5 miles an hour. I turned the care off and on and the Check Hybrid Turn Engine Off remained for the 2 hours it took to have a tow truck come to take the car to a dealer. The car has 16,383 miles and prior to this there was no warning or error messages. The dealer hasn't reviewed the car yet, but the fact that it immediately, with no warning, decelerated and would go only 5 miles an hour is very risky and unsafe.

NHTSA ID 11543096 · filed Sep 7, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

The high voltage battery will no longer charge neither from being plugged in to the charger on the wall nor from the buikt in system onboard the car. There are warning lights saying the inverter coolant is low but the reservoir is at the proper level. I suspect the coolant for the Hybrid charging inverter is bad and crystalizes causing blockages in the inverter coolant system. My car refuses to charge for the last 2 years. After a few seconds (about 7-10) the car shuts off the charging system when plugged in. And now that summer heat us here in the South West, it will not even charge from the regenerative braking. The high voltage battery previously would maintain 10-15% charge from the gas engine and regenerative braking. Now it's sitting at 1%. Because the battery is so low the electric motor does not produce power, and the gas engine is under powered on its own. This makes acceleration from a stop light/sign sluggish, slow and dangerous. Other Hyundai EV (IONIC and Kona) and PHEV (Santa Fe and Tucson) models have had their inverter coolant flushed and replace, some with a different spec coolant. This Sonata 2019 PHEV probably suffers from the same poor coolant and needs to be flushed and replaced by the better spec coolant fluid too. This has been getting worse and worse the last 2 or 3 years. The dealer refuses to acknowledge the problem and wants to diagnose the whole system before replacing what is obviously wrong first. The inverter coolant low level alert comes on some times, but it is not low. I haven't had time to let the dealer keep my car for days while they pretend to not know the problem and refuse to accept responsibility. Hyundai Technical Service Bulletin (TSB) exist for IONIC, Kona, Santa Fe, and Tucson models. For example the Hybrid Santa Fe and Tucson TSB is Hyundai TSB 23-01-052H-1.

NHTSA ID 11752871 · filed Jul 26, 2026

I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived the car wouldn't start and it didn't recognize the key fob. Hyundai now has the vehicle and claims the car needed a "software update", but they cannot tell me if it will ever happen again and cannot tell me why the car goes into critical failure when it needs a mere software update. This is the second time this has happened. The first time it was repaired under a voluntary recall campaign about a year ago. This is an extremely dangerous occurrence as the car loses power without warning. I was fortunate to be near an exit when it happened and able to safely get off the highway, but that was just luck. The manual indicates that a hybrid system warning means that the car can potentially go on fire.

NHTSA ID 11492604 · filed Nov 7, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

The high voltage battery will no longer charge neither from being plugged in to the charger on the wall nor from the buikt in system onboard the car. There are warning lights saying the inverter coolant is low but the reservoir is at the proper level. I suspect the coolant for the Hybrid charging inverter is bad and crystalizes causing blockages in the inverter coolant system. My car refuses to charge for the last 2 years. After a few seconds (about 7-10) the car shuts off the charging system when plugged in. And now that summer heat us here in the South West, it will not even charge from the regenerative braking. The high voltage battery previously would maintain 10-15% charge from the gas engine and regenerative braking. Now it's sitting at 1%. Because the battery is so low the electric motor does not produce power, and the gas engine is under powered on its own. This makes acceleration from a stop light/sign sluggish, slow and dangerous. Other Hyundai EV (IONIC and Kona) and PHEV (Santa Fe and Tucson) models have had their inverter coolant flushed and replace, some with a different spec coolant. This Sonata 2019 PHEV probably suffers from the same poor coolant and needs to be flushed and replaced by the better spec coolant fluid too. This has been getting worse and worse the last 2 or 3 years. The dealer refuses to acknowledge the problem and wants to diagnose the whole system before replacing what is obviously wrong first. The inverter coolant low level alert comes on some times, but it is not low. I haven't had time to let the dealer keep my car for days while they pretend to not know the problem and refuse to accept responsibility. Hyundai Technical Service Bulletin (TSB) exist for IONIC, Kona, Santa Fe, and Tucson models. For example the Hybrid Santa Fe and Tucson TSB is Hyundai TSB 23-01-052H-1.

NHTSA ID 11752871 · filed Jul 26, 2026

I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived the car wouldn't start and it didn't recognize the key fob. Hyundai now has the vehicle and claims the car needed a "software update", but they cannot tell me if it will ever happen again and cannot tell me why the car goes into critical failure when it needs a mere software update. This is the second time this has happened. The first time it was repaired under a voluntary recall campaign about a year ago. This is an extremely dangerous occurrence as the car loses power without warning. I was fortunate to be near an exit when it happened and able to safely get off the highway, but that was just luck. The manual indicates that a hybrid system warning means that the car can potentially go on fire.

NHTSA ID 11492604 · filed Nov 7, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived the car wouldn't start and it didn't recognize the key fob. Hyundai now has the vehicle and claims the car needed a "software update", but they cannot tell me if it will ever happen again and cannot tell me why the car goes into critical failure when it needs a mere software update. This is the second time this has happened. The first time it was repaired under a voluntary recall campaign about a year ago. This is an extremely dangerous occurrence as the car loses power without warning. I was fortunate to be near an exit when it happened and able to safely get off the highway, but that was just luck. The manual indicates that a hybrid system warning means that the car can potentially go on fire.

NHTSA ID 11492604 · filed Nov 7, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .