Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 1, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 199 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Body & structureSteering
Filed Aug 1, 2018
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO VEER TO THE RIGHT WITHOUT WARNING AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 117,000.
NHTSA ID
11115140
Incident
Jun 15, 2016
Mileage
117,000 mi
Other / unspecifiedSteeringSuspension
Filed Apr 14, 2015
03 HYUNDAI SONATA GLS (V6). DRIVING 55MPH HIT POTHOLE AND LOST STEERING. PULLED OVER, REMOVED RF WHEEL TO DISCOVER CONTROL ARM BOLTS RIPPED OUT OF THE SUBFRAME FROM RUST. HEARD ABOUT RECALL AND INVESTIGATED. CAR WAS INSPECTED FOR RECALL IN 2010 PASSED THEN AT DEALER IN MARLTON, NJ. WAITING FOR CALL BACK FROM DIFFERENT DEALER TO FIND OUT THE PROCEDURE TO FILE A CLAIM. DEALERS IN SE PA ARE NOT CUSTOMER ORIENTED SO MAKING COMPLAINT HERE TO DOCUMENT INCIDENT.
NHTSA ID
10705546
Incident
Apr 11, 2015
Mileage
160,500 mi
SteeringSuspension
Filed Dec 18, 2014
NO ACCIDENT, DEALER SAYS RECALL#09V124000 IS ONLY APPLICABLE TO ORIGINAL OWNER AND THEY WILL NOT FIX IT,,,SOUNDS WRONG ?????? *TR
NHTSA ID
10667069
Incident
Dec 18, 2014
Steering
Filed Apr 15, 2014
RETURN POWER STEERING LINE STARTED LEAKING. VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. ALL FLUID DRAINED OUT.*TT
NHTSA ID
10582899
Incident
May 13, 2013
Mileage
35,000 mi
Steering
Filed Sep 15, 2011
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 25 MPH THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WELDING THAT WAS HOLDING THE STEERING WHEEL TOGETHER BROKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
NHTSA ID
10425605
Incident
Sep 14, 2011
Mileage
120,000 mi
Body & structureSteering
Filed Jun 1, 2011
Crash reported1 injury reported
MERGED INTO LEFT LANE ON HIGHWAY GOING ABOUT 65MPH. CAR SPUN TO FACE OPPOSING WAY. HIT WALL ON PASSENGER SIDE, SPUN BACK AROUND AND WENT ACROSS HIGHWAY TO HIT OPPOSITE WALL. CAR HAD BEEN TOTALED AS I WALKED AWAY WITH. *TR
NHTSA ID
10403969
Incident
Apr 8, 2011
Mileage
125,000 mi
Steering
Filed Feb 2, 2010
WHILE DRIVING I REALIZED THE STEERING WAS GETTING MORE AND MORE DIFFICULT TO TURN UPON PULLING ASIDE I NOTICED A FLUID LEAKING NEAR THE RIGHT AXEL UPON FURTHER INVESTIGATION I REALIZED THE POWER STEERING FLUID RESERVOIR WAS EMPTY. I REFILLED IT AND TURNED THE STEERING AND THE FLUID JUST GUSHED OUT. IF I CONTINUED DRIVING THIS COULD HAVE BEEN FATAL IF I DID NOT HAVE THE STRENGTH TO STEER THE VEHICLE CORRECTLY AS THE STEERING WHEEL GOT STIFFER AND STIFFER, THE ENTIRE POWER STEERING LINE FAILED IN NEW YORK DUE TO RUSTING. THE REPLACEMENT PART WAS $120 AND LABOR AN ADDITIONAL $200. THE MECHANIC SAID HE REPAIRED MANY FAILURES LIKE THIS IN NY. EVEN THE DEALERSHIP SAID THEY MADE ALOT OF SALES OF THIS LINE BECAUSE IN NY THE SALT FROM THE ROADS IN WINTER CAUSE RAPID CORROSION OF THE PARTS, I THINK THIS IS VERY SIMILAR TO THE SUBFRAME ISSUE AND A RECALL SHOULD BE PUT INTO EFFECT TO SAVE EVEN ONE LIFE. *TR
NHTSA ID
10304070
Incident
Aug 22, 2009
Mileage
78,289 mi
Steering
Filed Dec 3, 2003
Crash reported
WHILE DRIVING 65 MPH STEERING WHEEL WAS LOOSE, CAUSING THE DRIVER TO HIT A CONCRETE BARRIER. DRIVER DROVE THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
NHTSA ID
10050010
Incident
Dec 3, 2003
Steering
Filed Dec 3, 2003
WE PURCHASED A 2003 HYUNDAI SONATA (BASE MODEL) AND THE VEHICLE PULLED TO THE RIGHT. I TOOK THE VEHICLE TO THE DEALER AND A ALIGNMENT WAS PERFORMED. WE GOT THE VEHICLE BACK AND AGAIN NOTED THAT IT STILL PULLED TO THE RIGHT. RETURNED TO THE DEALER AND THIS TIME THEY STATED THEY COULD NOT CONFIRM OUR COMPLAINT. WE WERE TOLD THAT VEHICLE NORMALLY PULLED TO THE RIGHT UPON ACCELERATION AND THAT THE DESIGN OF THE ROADS CAUSED IT TO PULL TO THE RIGHT AS WELL. *NLM
NHTSA ID
10049093
Incident
Dec 2, 2003
Mileage
52 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own