Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2019 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The air bag light suddenly illuminated when turning on my car. My car has around 60k miles. It was previously repaired a few times for a power steering faliure while driving making it hard to stear. I believe that this latest failure is due to a failure of the stearing wheel clock spring or another SRS module. failure.
See attached document for complaint.
The contact owns a 2019 Hyundai Sonata. The contact stated that while her husband was driving at 15 MPH in a residential area, another vehicle coming from the left side tried to pass the contact into oncoming traffic, as the contact's husband was trying to slow down to make a U-turn. As a result, the other driver's vehicle then crashed into the contact's husband. There were no warning lights illuminated. None of the air bags deployed. The vehicle was idled back to a friend's place of residence. The contact's husband suffered injuries from the vehicle collision. The contact's husband went to the hospital a day after the collision and was informed he would be sore for a couple of days. A police report was filed. The vehicle has not been repaired or taken to be diagnosed. The contact stated that she had notified the other vehicle's insurance and was awaiting a response. The dealer has not been made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Airbag light came on. Car is in otherwise perfect shape (red flag). Brought to Hyundai dealer. Was told it was a short somewhere on front passenger side. But it will cost $250 to figure out where. Then possibly over $1000 to fix it!! Upon researching it I found many complaints on same issue on otherwise normal good condition sonata’s. Clearly they used inferior components designed to fail. Similar to their stealable cars (with a USB cable) I’m sure you’re fermi liar with. They hid that until TIC TOK put out videos showing how to. They HAD TO fix it due to owners auto insurance going up (way up). I can’t afford to repair this pressing safety issue. Hyundai should be held responsible for using knowingly faulty parts in their air bag system then charging customer large $ just to make an otherwise perfectly running car safe to operate. Oh, then they said they’d offer me a “loaner” till fixed. But their “loner” costs $50 per day!! That’s a RENTAL not a loaner.
The contact owns a 2019 Hyundai Sonata. The contact stated that the air bag warning light had been illuminated. The contact stated that while pulling on the seat belt, the warning light was deactivated; however, the warning light activated shortly after. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2019 Hyundai Sonata. The contact stated that he used a cushion or pillow while driving due to medical issues, and the air bag warning light failed to illuminate. While using the cushion or pillow in the passenger’s side seat, the air bag warning lights illuminated. The contact had concerns about the functionality of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 6,000.
The contact's uncle owns a 2019 Hyundai Sonata. The contact stated while his uncle was driving approximately 20 MPH and going over a speed bump, the driver's side front and side air bags deployed. The contact stated that the passenger’s side air bags did not deploy. The contact stated that his uncle saw the air bags warning light illuminated, but only after the air bags had deflated. The contact had taken the vehicle to a local dealer who did not want to diagnose the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving approximately 78 mph, a second vehicle crashed into the front passenger side causing the driver to lose control of the vehicle and crash into a concrete median. During the crash, no airbags in the vehicle were deployed and the driver sustained a concussion and neck injury which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 60,000.
WHILE TRAVELING IN ONE DIRECTION, AN ONCOMING VEHICLE ATTEMPTED TO U-TURN IN AN INTERSECTION WITH NO TRAFFIC LIGHTS OR STOP SIGNS. THEY HIT MY CAR IN THE FRONT DRIVER'S SIDE, CAUSING ENOUGH DAMAGE FOR THE VEHICLE TO BE TOWED AWAY AND TOTALED. IN THIS CRASH THE AIRBAGS DID NOT DEPLOY. THERE WAS NO PREVIOUS INDICATION THAT THE AIRBAGS WERE FAULTY, NO RECALL, AND THE VEHICLE WAS BRAND NEW AT TIME OF PURCHASE 7 MONTHS PRIOR TO THE INCIDENT. LUCKILY, I WAS NOT INJURED ALTHOUGH MY HAND DID HIT THE STEERING WHEEL OR WINDOW (OR SOMETHING IN THAT VICINITY), IT WAS TOO QUICK TO REALLY REALIZE WHAT SPECIFICALLY I HIT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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