Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2026 Hyundai Tucson Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The "Consider Taking a Break" alert and chime comes up randomly and is a driving distraction. There is no way to turn off the alert. I feel this is a safety issue since it causes a distraction.
Safety of anyone, including a service dog in the car, is at risk from accident. 10-01-2026 5:30 am accident. -I was Struck on drivers side (t-bone) both driverside doors, -NO airbag or seatbelt tensioning. - Whole body slammed up against driver's door, INJURIES-spinal, left leg (required a leg brash to stabilize), head injury - Car executing dtc B1413 safty airbag alerts since day purchased (pages of them) had to constantly fight lane keeping steering me over lane markings shut off on steering wheel blue link helped me shut it down completely. In settings- manufacturer has not inspected. I've tried two escalated complaints. - there's a red airbag indicator in the cabin. Above that says airbag off, it goes on and off on its own. Filed to complaints with manufacturer last complaint. Prior to accident is complaint number 43328081
On approximately XXX, while traveling on [XXX], the vehicle's automatic emergency braking system engaged abruptly and without warning. The vehicle ahead had stopped with sufficient distance for a normal, controlled stop. Despite this, the automatic braking system activated suddenly on the 45-mph roadway, causing my left arm to jam and my head to jolt forward. Within the following week, two additional incidents of similar abrupt automatic braking occurred. Recall Discovery I subsequently researched the vehicle online and discovered an active recall for sensitive braking on this year, make, and model. The recall number may be researched and verified via the vehicle VIN number provided above. I was never notified of this recall by either the manufacturer or Element Fleet Management. I have since taken the vehicle in for resolution of the recall, and the problem has not recurred. Injury and Medical Treatment In the days following the initial incident, I began experiencing shoulder, neck, and back pain. I sought chiropractic care for approximately six weeks. As symptoms persisted, I consulted an orthopedic specialist and was diagnosed with whiplash. My symptoms have not fully resolved. I continue to experience constant pain, restricted mobility, lifting limitations, and impaired sleep. I have had 2 sets of X-rays as well as an MRI and have also been diagnosed with a Labral tear resulting in frozen shoulder and prescribed physical therapy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver alert system frequently comes on with blinking lights and on several occasions has slowed the vehicle while on cruise control even though both hands were on steering wheel. It appears that system is overly sensitive to glare from the sun. Hyundai should issue either a recall or software fix.
My cameras (front and back) show blue or green signal error screens intermittently. Dealer was not able to replicate, so basically told me to bring it back when it happens all the time. Google search told me that this is a widespread problem, some dealer somewhere must have been able to replicate the issue. Unable to use cameras to monitor for traffic and/or pedestrians. A few examples of when this has happened this morning: Backing out of my driveway, rear camera working, go to drive, front camera green screen. Parallel parking, rear and front cameras not working. Pulling into parking space, front goes to green screen about half way. Backing out of parking space, green screen.
Twice within 3 days the car drove when was in electronic park. FIRST August 1 2026 instance got in car parked in a lot. Started it (foot on brake, push start). Spent ≈ 15 min checking iPad. When car in front of me backed out of parking space, car dinged, lit up that car in front is leaving like it we were at a stop sign. Then started to move forward. I quickly braked. I may have touched the brake while sitting but never touched the shift. • SECOND instance August 3 2026 driving (MY Mode) with Smart Cruise and Lane Assist. Parked in daughter’s driveway. Foot on brake. Absolutely pushed Electronic P for park. It was my intention to leave car on for AC while dropping a bag on their porch. I did touch brake again while gathering things to get out - but did not touch shift. While I was turned sideways it drove forward into the garage door. No the foot was not on accelerator. It was on floor as I was leaning over. For reference, a few weeks ago the front camera’s sudden stop recall was done.
I was traveling on the highway at approximately 75 mph, in TX with my wife, mother in law, and my two pets when the emergency breaking system triggered suddenly. There were no cars or obstacles in front of me. But there was a long line of vehicles, including 18 wheelers right behind me. The vehicle went from about 75 mph to about 55 in less than a second or so it seemed. This was terrifying for everyone. I pulled up to a gas station and restarted the vehicle and it seemed to go back to normal. I got back on the highway, still shaken, and at about 15 or 20 minutes later, the main screen blacked out for about 2 seconds. Then, I was doing about 70, and again the automatic breaking system suddenly slammed, almost causing an accident. The car prompted me to contact Hyundai blue link and as I got off the highway, the vehicle started to loose power until it totally died; leaving stranded in the middle of nowhere with my family and pets under the extreme Texas heat. This horrific, traumatizing experience, has led me to decide to stay as far away from these vehicles. These vehicles are dangerous, a death trap, and I feel lucky to be alive after these incidents.
The vehicle was taken to the dealership for Recall 304 (NHTSA Campaign 26V400), which was supposed to fix an instrument panel/heads-up display (HUD) communication loop crash. However, the software update merely isolated the crash so that only the HUD goes black and reboots while driving. The underlying signal drop or hardware defect is still actively occurring. The issue may appear to be a loose physical connection or faulty wiring harness, as the HUD loss may be triggered after hitting a bump or uneven road surface, though it remains intermittent. The driver's safety is compromised due to sudden, unpredictable driver distraction. Vital safety information, including vehicle speed, blind-spot monitoring alerts, and forward collision warnings, is instantly lost. The vehicle was returned to the dealership, but technicians stated they "did not find anything on their test drives (<15miles)" because the hardware dropout is intermittent. The vehicle was inspected and worked on by an authorized Hyundai dealership service center for the initial recall but they failed to diagnose the persistent post-recall failure.
The contact owns a 2026 Hyundai Tucson. The contact stated that while slowly driving into a parking space, the vehicle suddenly stopped and then suddenly jolted forward and crashed into a guard rail and steel fence in front of the local Post Office. During the crash, the front end of the vehicle was severely damaged, but no air bags deployed. No injuries were reported. A Police report was taken at the scene, and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted after the failure. The contact was later informed of the NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 7,700.
There was a recent recall for the forward collision cameras that were causing breaking issues. This happened 4 or 5 times with the vehicle slamming on the brakes violently. I took it into Tustin Hyundai last month and had the software recall applied. The issue happened again on the 55 highway on June 20th at 6pm going approximately 35mph. Vehicle in front of me hard braked and applied brakes under control coming to a stop when the car took over and slammed on the brakes skidding the vehicle sideways
Car suddenly braked on three separate occasions with enough space between vehicles.
I was driving - the car in front of me signaled they were exiting my lane, I accelerated to pull up - the auto brake triggered for no reason, slamming my car to a stop without my consent. This caused the car behind me to rear end the rear passenger side of my car, causing minor cosmetic damage.
The contact test drove a 2026 Hyundai Tucson Hybrid. The contact stated that while stopped, the accelerator pedal was depressed, but the vehicle failed to respond as expected. While releasing the accelerator pedal, the vehicle responded and moved. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22. The VIN was not available.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .