2012 Hyundai Tucson Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Hyundai Tucson, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine16755.7%
- Brakes3511.7%
- Powertrain (other)268.7%
- Electrical175.7%
- Driver assistance113.7%
- Body & structure93.0%
- Other / unspecified72.3%
- Steering62.0%
- Airbags62.0%
- Fuel system51.7%
- Suspension41.3%
- Visibility31.0%
- Exterior lighting20.7%
- Tires & wheels10.3%
- Interior & seats10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Vehicle suddenly slipped into limp mode. Vehicle was then immediately taken to have code read. Code came back P1326. Was advised due to previous recall campaign(s) to contact Hyundai of America for guidance. Was told that vehicle needed to be confirmed per the BCT at any Hyundai dealership to which the agent scheduled the appointment myself and that i should get the other 4 recalls fixed as well. My spouse drove the vehicle there and that was our last true communication verbally with Hyundai of America. Vehicle barely made it to the dealership and then spouse was offered a ride home an hour and a half later without paperwork or any type of understanding other than it would take time for the service team to get it on the BCT. A week later I was told it would cost $250. We have argued that we were never told it would cost anything as it relates to this major recall nor the others and in fact it would be performed at zero cost. Then, a service manager stated that now the vehicle needed $10k worth of work and began having finance firms contact me that he said were employed by Hyundai but are not. Here we are a month later, and still no vehicle and we have contacted Hyundai of America numerous times and have all communications regarding such contact and have gotten nowhere. We have yet to actually speak to someone over the phone. We were assigned a case manager who is now on vacation. We're without an income now because after not having transportation to work my partner has lost his job, and we are in dire condition. Inside of my vehicle that this dealership is holding hostage is my infant’s car seat and a brand new catalytic converter. They have refused to communicate with me and supposedly with this case manager according to her emails. We are in need of help.
Engine started knocking luckily I was right by my mechanics place. They said needs new engine. Not to drive as a rod might go right through the engine. Only 98000 miles on it. Maintenance always done on time.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that the recall repair parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I was driving down the interstate, going approximately 70mph, and my 2012 Hyundai Tucson started having difficulty maintaining speed. The engine started revving up while the car was still slowing down. Suddenly, I felt a knock and smoke started bellowing out of the engine bay. I pulled over immediately, opened the hood to inspect, and was almost burnt by the flames. There was a fire near the back of the engine block which I was able to put out with some water. I had my vehicle towed to the Hyundai of West Allis in Wisconsin. The dealership and a corporate Hyundai inspector determined that the cause of the fire was a thrown engine rod. There were no signs of issues or engine lights prior to this event. My Tucson has been at the dealership for nearly two months. After tens of hours dealing with Hyundai customer service and the dealership, both entities decided that they will do nothing to remedy the situation. My Hyundai vehicle has the 2.4L Theta II engine which is clearly implicated in the recent class action lawsuit against Hyundai for faulty engines. There is a recall for the rod bearing which was the direct cause of my engine throwing a rod and causing the fire.
My 2012 Tucson engine, with 62,000 miles, locked up on 09/22/21 while I was on a trip, without warning & no check engine light came on. Luckily, I was able to coast to the small shoulder. It suddenly seized on a stretch of I15 in the mountains of the Mohave Desert. The engine completely stopped so suddenly that I was lucky I was able to coast to the shoulder. The shoulder was very narrow, so I was barely off a very busy highway, at night. The breakdown happened just before midnight. I was stuck on the side of the road as cars and trucks were flying by us, with little room to avoid hitting us. It took 4 hours to find someone who would tow my car. I was towed to Midas shop at a cost of $800. The Midas shop confirmed that my engine had seized, was full of oil, and no explanation for the engine seizing could be found. The only option was to replace the engine. I wanted a new one, but they could not find one. They found a "used" one from a 2012 Tucson, supposedly with 40,000 miles on it. The mechanic had to go to Huntington Beach to pick it up. He was amazed at the cost of the engine (much higher than they had paid for any other used engine). Ultimately the replacement cost $12,118.41. When I picked up my car on 10/15/21 I headed home to San Diego (170 miles). After approx 100 miles, the transmission suddenly stopped shifting into any gear. It would not come out of neutral. I was in a lane close enough to the shoulder to coast just far enough to get a few inches off the highway. Because it was a Friday evening, there were no auto shops open. I had no choice but to have the car towed to my house (70 miles) at a cost of $500. A local transmission shop diagnosed my transmission problem. It was due to failure of the part that pumps fluid into the transmission. Yet another problem that shouldn’t occur in a car with only 61,000 miles on it. The cost of the repair was $4,200. The failure of those parts put me in 2 very dangerous situations and cost me $20,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
got vehicle registration notice and recall notice was on the form regarding a possible electrical fire while parked or driving. I just got this car about 9 months ago, dmv is still showing nothing has been done.
Campaign #[XXX] I was notified and contacted Hyundai multiple times - 11/14, 15 and 16.There were multiple other times as well. I contacted both Broadway and Bergstrom Hyundai in both Appleton and Green Bay on multiple occasions as well to ask for a rental while awaiting the remedy as you are advised not to park near structures and outside. I live in an area where this is not possible and rent a duplex with a shared driveway-meaning that if a fire would occur, an explosion would most likely occur and lives would be lost. This also means that going to run errands while parked near other vehicles could cause multiple fatalities, as an explosion would most likely occur and more lives would be lost. If I were at any location and the vehicle started on fire, there would certainly be fatalities. To date, I have contacted Hyundai again and the representative was extremely unhelpful and unfriendly. At one point I was promised a rental but then was turned away. No warning lights came on but if there is a fluid leak, who is to say that the wires that would transmit a signal to turn on an ABS light would not be disabled as well?Brake fluid has certain components that could render wires useless. I have not had my vehicle inspected by a dealer because the recall was sent to me by Hyundai. I also have had other problems with this vehicle including seats not being stable and seatbelt indicators not working which questions whether I need to worry about the passengers safety. This campaign has been ongoing since I received this letter in November of 2023. Hyundai has yet to do a thing about this recall. I am asking for a complete refund for this vehicle due to multiple recalls. Today-[XXX] I was on hold for 50 minutes, without an agent-so I am also questioning how seriously you are taking these issues. I have always looked on your website prior to purchasing vehicles, but now I am uncertain as to how much I should take your websites advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR STARTED TO STALL AND LOSE SPEED. I WAS OVER 100 MILES FROM HOME AND MY CAR WAS FAILING IN THE MOUNTAINS AT THAT. I CALLED THE SERVICE DEPARTMENT MULTIPLE TIMES AND NEVER RECEIVED A CALL BACK. THANK GOD FOR MY INSURANCE TOWING THE CAR TO THE CLOSEST DEALERSHIP. A DAY AND HALF LATER I WAS TOLD THE ENGINE WAS GONE! I VISITED THE DEALERSHIP ON 07/31/20 & 08/14/20... THEY DOCUMENTED A RATTLING RATTLING SOUND IN THE FRONT IN... NEVER ADDRESSED ME ABOUT THIS 'SOUND' , DID A SO CALL INSPECTION OF THE CAR AND NEXT THING I AM TOLD IS I CANT DRIVE IT BECAUSE THE ENGINE COULD BLOW. NO RETURN FROM HYUNDAI SERVICE MANAGER, NO CLAIM FILED AND I AM STILL OUT OF STATE WITHOUT AN ANSWER. CALLED CUSTOMER SERVICE SAT ONLINE 30 MINS WAITING FOR A REP BEFORE THEIR LINE DISCONNECTED AND THEM ANOTHER HOUR. FILED A CASE AND NOW STILL STUCK WAITING FOR THESE PEOPLE TO DO THEIR JOB WITH OUT PUTTING MY LIFE AT RISK.
VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2012 Hyundai Tucson. The contact stated while the vehicle was at an independent mechanic for an oil change, the contact was informed that the subframe was significantly rusted. Additionally, the contact stated while driving 25-35 MPH, she was losing control of the vehicle. The contact was able to pull to the side of the roadway. The contact stated that upon inspecting the vehicle, she noticed that the rear passenger's side wheel was dislocated. The vehicle was towed to an independent mechanic, where it was diagnosed that the subframe and other parts were severely rusted. The vehicle was then towed to the dealer, where it was determined that the frame and the suspension were damaged and needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that an undercoating spray was previously applied to the underbody of the vehicle as a corrosion preventative service under TSB Number: 16-01-045. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,576.
There are several issues with the rear doors. It started when the rear doors would not respond to being unlocked by the key fob. Then the rear hatch would not open without the back doors being unlocked first, which required (the rear doors) to be opened manually. Finally, the rear driver-side door will not open manually or otherwise; it is stuck shut. All of these issues are grave safety concerns that Hyundai should address.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.
HELLO, I PURCHASED A 2012 HYUNDAI TUSCON, 2WD, AND HAD A TERRIBLE TIME IN THIS VEHICLE DURING SNOWY/WET WEATHER. I LIVE IN SILVER SPRING, MD, AND WAS DRIVING THE VEHICLE IN SNOW ON FEBRUARY 21, 2015. THE VEHICLE SKIDDED, THE TIRES SPUN, AND THE CAR GOT STUCK SEVERAL TIMES. ALSO, THE ESC (ELECTRONIC STABILITY CONTROL) HAD TO BE MANUALLY DISABLED IN ORDER TO KEEP FROM BEING REAR ENDED, AS THIS FUNCTIONS MORE LIKE A BRAKE--THAN A FEATURE TO DESIGNED TO MAINTAIN CONTROL OF THE CAR. I'M ORIGINALLY FROM CHICAGO, IL, AND AM QUITE USED TO DRIVING VEHICLES IN SNOWY CONDITIONS. THIS WAS A MOST UNUSUAL AND SCARY EXPERIENCE WITH THE TUSCON. I DID AN INTERNET SEARCH AND CAME ACROSS SEVERAL COMPLAINTS, LABELING THE STOCK TIRES ON THE TUSCON AS 'HAZARDOUS' IN SNOWY/WET CONDITIONS. APPARENTLY, OTHER DRIVERS HAVE NOTICED THESE TIRES LOSE ALL TRACTION DURING SNOWY/WET WEATHER. I'M NOT SURE IF OTHER FACTORS BESIDE THE TIRES IMPACTED THE CAR'S SCARY PERFORMANCE DURING WET/SNOWY CONDITIONS. I DID CONTACT HYUNDAI, AND THEY ASKED ME TO HAVE THE CAR INSPECTED, WHICH I DID. AFTER THAT I RECEIVED A LETTER FROM THE COMPANY TELLING ME THEY HAD FOUND NO PROBLEM AND THAT WAS THE END OF THE DISCUSSION. IF THE PROBLEM IS LIMITED TO THE TIRES, THEN CONSUMERS NEED TO BE MADE AWARE AT THE TIME OF PURCHASING A HYUNDAI TUSCON THAT THE TIRES STOCKED BY HYUNDAI ARE POTENTIALLY TREACHEROUS IN WET/SNOWY CONDITIONS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On [XXX], Gas pedal failed to accelerate car while transitioning from [XXX\ on-ramp to the highway lane. Was able to steer car to shoulder before momentum dissipated. Warning lights for oil and motor were illuminated on dash. No power steering. Turned off motor. Restarted car eventually. Warning lights not illuminated. Gas pedal worked. Drove about 30 minutes to dealer. Hyundai did agree to replace motor and I paid a fraction of the cost ([XXX]). Since then, they have agreed to reimburse me for my cost. However, an oil leak was detected at the dealer two months ([XXX]) after receiving the car + rebuilt motor. Dealer has tried 4 more times to fix the VERY slow oil leak. Leak is still not fixed. Service dept now not returning my call (2/2/2023). Have called Hyundai customer care 800# and obtained a case number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR STARTED TO STALL AND LOSE SPEED. I WAS OVER 100 MILES FROM HOME AND MY CAR WAS FAILING IN THE MOUNTAINS AT THAT. I CALLED THE SERVICE DEPARTMENT MULTIPLE TIMES AND NEVER RECEIVED A CALL BACK. THANK GOD FOR MY INSURANCE TOWING THE CAR TO THE CLOSEST DEALERSHIP. A DAY AND HALF LATER I WAS TOLD THE ENGINE WAS GONE! I VISITED THE DEALERSHIP ON 07/31/20 & 08/14/20... THEY DOCUMENTED A RATTLING RATTLING SOUND IN THE FRONT IN... NEVER ADDRESSED ME ABOUT THIS 'SOUND' , DID A SO CALL INSPECTION OF THE CAR AND NEXT THING I AM TOLD IS I CANT DRIVE IT BECAUSE THE ENGINE COULD BLOW. NO RETURN FROM HYUNDAI SERVICE MANAGER, NO CLAIM FILED AND I AM STILL OUT OF STATE WITHOUT AN ANSWER. CALLED CUSTOMER SERVICE SAT ONLINE 30 MINS WAITING FOR A REP BEFORE THEIR LINE DISCONNECTED AND THEM ANOTHER HOUR. FILED A CASE AND NOW STILL STUCK WAITING FOR THESE PEOPLE TO DO THEIR JOB WITH OUT PUTTING MY LIFE AT RISK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Airbag located in the steering wheel partially deployed during a moderate/serious accident. It came out of the front of the steering wheel but never inflated. I have pictures available of the partially deployed airbag. No other airbags were deployed during this front end crash. The seatbelt tensioner did activate and prevented serious injury during the crash. There was no indication, via warning lights or any other messages, that the system was not working properly. All outstanding recalls for the vehicle had been addressed. It is unknown if the partial deployment was indicated in the police report. No other inspections of the system have been done. Insurance adjuster from at-fault party will be performing an assessment of damage this week. Thankfully the most serious injury is from the seat belt and this partial deployment of the airbag did not cause a more serious injury.
I PURCHASED MY VEHICLE FROM SAN FRANCISCO, I LIVE IN SAN FRANCISCO AND ONLY DRIVE IN SAN FRANCISCO, HOWEVER, THERE'S NO DEALERSHIPS THAT CAN SERVICE MY CAR IN SAN FRANCISCO. I'M BEING ASKED TO DRIVE OVER 30 MILES AWAY ACROSS THE BRIDGE AND I HAVE A PHOBIA OF DRIVING ACROSS BRIDGES. I WILL NOT ASK ANYONE TO DRIVE MY CAR. MY COMPLAINT IS THAT I CONTACTED HYUNDAI AND ASKED WHAT THEY WILL DO TO GET MY CAR SERVICED, AND MY CALL IS BEING ESCALATED TO ANOTHER PERSON AND I'LL RECEIVE A CALL WITHIN 3-5 DAYS. IN THE MEANTIME, I HAVE TO HOPE THAT MY CAR DOESN'T CAUSE AN ACCIDENT AND IF I DO GET INTO AN ACCIDENT, WILL MY AIRBAG WORK? THEY SHOULD HAVE SAID THEY WILL SEND OVER A TOW TRUCK TO PICK UP MY CAR, AND DELIVER IT BACK TO ME. THAT WASN'T DONE OF COURSE, BECAUSE I'M NOT BUYING A NEW CAR. IT IS NOT MY FAULT THEY DON'T HAVE A DEALERSHIP WHERE I PURCHASED MY CAR ANY LONGER. WHAT IS THE MANUFACTURE RESPONSIBLE FOR IN MAKING THIS HAPPEN? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO FUEL SWITCH SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL SWITCH FAILED AND CAUSED ENGINE FAILURE PRIOR TO THE WARRANTY EXPIRING BUT, THERE WAS NO REPAIR AVAILABLE AT THE TIME. *JS
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT DRIVING ABOUT 55 MPH, THE FUEL GAUGE SHOWED THREE BARS AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, IT WENT TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THERE WERE SOME UNKNOWN WARNING LIGHTS THAT ILLUMINATED AND THEN UNILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAITED FOR SOMEONE TO ARRIVE WITH FUEL AND ADDED FUEL TO THE VEHICLE. THE VEHICLE WAS THEN ABLE TO START. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2012 Hyundai Tucson. The contact stated while the vehicle was at an independent mechanic for an oil change, the contact was informed that the subframe was significantly rusted. Additionally, the contact stated while driving 25-35 MPH, she was losing control of the vehicle. The contact was able to pull to the side of the roadway. The contact stated that upon inspecting the vehicle, she noticed that the rear passenger's side wheel was dislocated. The vehicle was towed to an independent mechanic, where it was diagnosed that the subframe and other parts were severely rusted. The vehicle was then towed to the dealer, where it was determined that the frame and the suspension were damaged and needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that an undercoating spray was previously applied to the underbody of the vehicle as a corrosion preventative service under TSB Number: 16-01-045. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,576.
TURN MY CAR ON WAS PROCEEDING TO BACK UP AND I HEARD A POP IT STILL MOVED SO I KNEW IT WASN'T THE TIE RODS OR SOMETHING LIKE THAT AND ALL OF A SUDDEN WHILE I WAS DRIVING I KEPT HEARING A RATTLE AND ALL OF A SUDDEN ON A BLOCK AWAY FROM MY HOUSE A PIECE FLEW OUT AND WAS THE SPRING FOR THE STRUT SHE ONLY HAS 40000 MILES ON IT I WAS READING UP AND THEY LAST BETWEEN 50000 AND 100000 MILES ON IT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD MALFUNCTIONED. THE LOWER SECTION OF THE WINDSHIELD WAS AFFECTED, WHICH CAUSED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE LIGHTS ABOVE OUR REAR LICENSE PLATE KEEP FALLING OUT OF THE SOCKET DUE TO THE CLIPS BREAKING. I HAVE BEEN BRINGING THE CAR INTO OUR LOCAL HYUNDAI DEALER AND THEY HAVE BEEN VERY GOOD AT REPLACING THE ITEM. THE CAR WAS PURCHASED IN AUGUST OF 2011 AND HAS BEEN BACK TO THE DEALER 5 TIMES TO REPLACE THE PART. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO REACTIVATE THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
KUMHO SOLUS KL21 TIRES ARE A REAL SAFETY ISSUE.. TREAD MEASURES 8/32" AND THE TREAD IS SEPARATING. CAR SHAKES SO BAD AT 30 MPH YOU CAN NOT TALK TO THE PERSON SITTING NEXT TO YOU. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Campaign #[XXX] I was notified and contacted Hyundai multiple times - 11/14, 15 and 16.There were multiple other times as well. I contacted both Broadway and Bergstrom Hyundai in both Appleton and Green Bay on multiple occasions as well to ask for a rental while awaiting the remedy as you are advised not to park near structures and outside. I live in an area where this is not possible and rent a duplex with a shared driveway-meaning that if a fire would occur, an explosion would most likely occur and lives would be lost. This also means that going to run errands while parked near other vehicles could cause multiple fatalities, as an explosion would most likely occur and more lives would be lost. If I were at any location and the vehicle started on fire, there would certainly be fatalities. To date, I have contacted Hyundai again and the representative was extremely unhelpful and unfriendly. At one point I was promised a rental but then was turned away. No warning lights came on but if there is a fluid leak, who is to say that the wires that would transmit a signal to turn on an ABS light would not be disabled as well?Brake fluid has certain components that could render wires useless. I have not had my vehicle inspected by a dealer because the recall was sent to me by Hyundai. I also have had other problems with this vehicle including seats not being stable and seatbelt indicators not working which questions whether I need to worry about the passengers safety. This campaign has been ongoing since I received this letter in November of 2023. Hyundai has yet to do a thing about this recall. I am asking for a complete refund for this vehicle due to multiple recalls. Today-[XXX] I was on hold for 50 minutes, without an agent-so I am also questioning how seriously you are taking these issues. I have always looked on your website prior to purchasing vehicles, but now I am uncertain as to how much I should take your websites advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .