2015 Hyundai Tucson Problems

We have a 2015 Hyundai Tucson that we bought brand new. It has 80k miles on it. The car started using oil about three years ago. The dealer recommended replacement of the catalytic converter, which we did. The car continued to use oil, and the dealership had us replace the catalytic converter two more times, so three times total. Now the problem is occurring again and they are recommending replacement of the catalytic converter for a FOURTH time. We have filed a claim with the manufacturer and have been going in circles with the dealership for months. It is our position that the repeated catalytic converter failure is caused by an underlying motor issue, which should be covered by the manufacturers warranty, but the dealer treated the symptoms instead and waited for the warranty expiration. This car is owned by my father, an [XXX] disabled veteran. He bought this car thinking it would be a safe and reliable vehicle for him to drive into his retirement years. Instead, Hyundai is repeatedly making him pay to replace the same part when it is clearly not resolving the oil consumption issue. He is being taken advantage of. Hyundai should honor their warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on a US highway, the check engine light illuminated and the vehicle lost the ability to start/run normally, requiring the vehicle to be pulled off the road and towed to an authorized Hyundai dealership. Dealer diagnostic testing found the engine failed a bearing/performance test, consistent with connecting rod bearing wear. This failure mode — Check Engine light, DTC P1326, abnormal noise, or a no-crank/no-start condition caused by connecting rod bearing wear — is described in the manufacturer's own internal dealer service bulletin covering an engine warranty extension program for multiple engine families (Theta II MPI and Nu GDI engines) across several model years and vehicle lines. That bulletin acknowledges the failure as a known condition and extends coverage to 15 years/150,000 miles for original and subsequent owners. The failure occurred suddenly and without warning while the vehicle was in active use on a highway, creating a stall/loss-of-power hazard in moving traffic — the vehicle could not be restarted at the roadside. The dealership's own multi-point inspection performed shortly after intake confirmed engine fluid levels and oil grade were within normal range, indicating the failure was not attributable to a lack of lubrication at the time of failure. Despite this, the manufacturer denied warranty coverage for the repair, citing an inability to produce maintenance receipts for a prior period, even though the dealership's own inspection findings do not support a maintenance-related cause. This report is submitted because of the safety hazard posed by unwarned loss of engine power/starting capability while driving, and because this failure pattern appears consistent with a defect the manufacturer has already acknowledged for closely related engine platforms, raising the question of whether additional vehicles with this engine design should be included in that existing warranty/defect campaign.

The contact owns a 2015 Hyundai Tucson. The contact stated that while driving at 50 MPH, the vehicle stalled without warning. The engine turned over but failed to restart. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic shop and then to a local dealer, where it was diagnosed that the engine seized; however, the vehicle was not repaired. The dealer advised that there was no warranty coverage. The Better Business Bureau was contacted and informed that the warranty had expired. The manufacturer was contacted, and a case was filed, but a request for repair coverage was declined due to a failure to have the recall remedy completed; however, both the contact and the previous owner were unaware of the recall. The failure mileage was approximately 118,000.

Bought the vehicle as is with "1 owner, who was older" drove it off the lot and rest drove it, at 57,000 miles. Perfect...that was november 2023.. 3 days later my car was a little low on gas due to they didn't fill it and I left it be, started it drove about 15 miles and it starts sputtering and almost stalls out. Now here I am in June and beginning of June I hear ticking under hood, thinking it's my oil, I changed it (myself) and here it is 3 weeks later oil keeps burning hot, the oil.pressue light comes on when I brake and off when I give it gas, and I don't have any power what so ever when trying to accelerate and doesn't pick up speed unless I'm going downhill. I have 2 small children and a single mom working 5 days a week, I need this car to work. Please hellllpp me . We were going up a hill and I almost got rear ended because my car didn't have power. Not to mention the driver seat fuse keeps blowing out and the bolt keeps breaking so now I can't fit comfortably while.driving and my seat bounces constantly up and down when going over bumps. This was supposed to be my new beginning family car as this is the newest car I've ever owned and it's become an absolute nightmare and I'm scared for me and my children that the engine is going to blow up because that's what it sounds like or I'm going to get smashed by another vehicle due to the fact I have no power

While driving on a US highway, the check engine light illuminated and the vehicle lost the ability to start/run normally, requiring the vehicle to be pulled off the road and towed to an authorized Hyundai dealership. Dealer diagnostic testing found the engine failed a bearing/performance test, consistent with connecting rod bearing wear. This failure mode — Check Engine light, DTC P1326, abnormal noise, or a no-crank/no-start condition caused by connecting rod bearing wear — is described in the manufacturer's own internal dealer service bulletin covering an engine warranty extension program for multiple engine families (Theta II MPI and Nu GDI engines) across several model years and vehicle lines. That bulletin acknowledges the failure as a known condition and extends coverage to 15 years/150,000 miles for original and subsequent owners. The failure occurred suddenly and without warning while the vehicle was in active use on a highway, creating a stall/loss-of-power hazard in moving traffic — the vehicle could not be restarted at the roadside. The dealership's own multi-point inspection performed shortly after intake confirmed engine fluid levels and oil grade were within normal range, indicating the failure was not attributable to a lack of lubrication at the time of failure. Despite this, the manufacturer denied warranty coverage for the repair, citing an inability to produce maintenance receipts for a prior period, even though the dealership's own inspection findings do not support a maintenance-related cause. This report is submitted because of the safety hazard posed by unwarned loss of engine power/starting capability while driving, and because this failure pattern appears consistent with a defect the manufacturer has already acknowledged for closely related engine platforms, raising the question of whether additional vehicles with this engine design should be included in that existing warranty/defect campaign.

On January 7, 2026, shortly after delivery of a used 2015 Hyundai Tucson (VIN [XXX] ), the vehicle experienced immediate mechanical failure while being driven, resulting in sudden loss of power and drivability. Multiple warning lights illuminated on the dashboard at the time of failure. The vehicle became disabled and left the occupants stranded roadside in Fairhope, Alabama. The exact component that failed is UNKNOWN at this time. The failure appears related to the engine, powertrain, fuel/propulsion, and/or electrical systems. The vehicle was not operable after the incident. On January 8, 2026, the selling dealership (Sandy Sansing Nissan, Pensacola, Florida) towed the vehicle back to their dealership. The vehicle has remained in the dealership’s possession since that date and is available for inspection upon request. This sudden failure created a significant safety risk due to loss of propulsion while in traffic and exposure to roadside hazards. The problem has not been independently repaired or evaluated by the consumer. No manufacturer inspection has occurred to the consumer’s knowledge. The dealer has not provided a diagnostic report or repair findings. No warning lights or symptoms were disclosed prior to delivery. The failure occurred almost immediately after delivery. The vehicle was sold and delivered by a licensed dealership. The sale is currently in dispute because the vehicle became disabled almost immediately after delivery due to this safety-related failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On March 13, 2026, I was operating my 2015 Hyundai Tucson when the steering locked up, causing me to crash into a tree head-on. In the course of this head-on crash, my airbags failed to deploy. As a direct result of my airbags not deploying in a serious car crash, my head hit the steering wheel, causing a confirmed concussion diagnosis of Post Traumatic Headache and Post Concussion Syndrome in a hospital emergency room. There were no lights or symbols on the dashboard prior to the accident. My car had a prior repair for a front end collision in a body shop and a replacement of the engine in a Hyundai dealership prior to the accident. My car is currently in a tow yard. There has been no inspection of my car by the manufacturer. I have since discovered that there are a number of complaints filed with the National Highway Traffic Safety Administration ("NHTSA") from other Hyundai Tucson owners for the model years 2005, 2006, 2007, 2012, 2013, 2019, and 2023 complaining of the same defect in their Hyundai Tucsons – the failure of the airbags to deploy in serious car accidents. I believe this represents a systemic safety defect in the Hyundai Tucson airbag system that has not been addressed for the 2015 model year. This failure put my safety at serious risk and resulted in significant injuries that could have been prevented had the airbag system functioned as designed.

Bought the vehicle as is with "1 owner, who was older" drove it off the lot and rest drove it, at 57,000 miles. Perfect...that was november 2023.. 3 days later my car was a little low on gas due to they didn't fill it and I left it be, started it drove about 15 miles and it starts sputtering and almost stalls out. Now here I am in June and beginning of June I hear ticking under hood, thinking it's my oil, I changed it (myself) and here it is 3 weeks later oil keeps burning hot, the oil.pressue light comes on when I brake and off when I give it gas, and I don't have any power what so ever when trying to accelerate and doesn't pick up speed unless I'm going downhill. I have 2 small children and a single mom working 5 days a week, I need this car to work. Please hellllpp me . We were going up a hill and I almost got rear ended because my car didn't have power. Not to mention the driver seat fuse keeps blowing out and the bolt keeps breaking so now I can't fit comfortably while.driving and my seat bounces constantly up and down when going over bumps. This was supposed to be my new beginning family car as this is the newest car I've ever owned and it's become an absolute nightmare and I'm scared for me and my children that the engine is going to blow up because that's what it sounds like or I'm going to get smashed by another vehicle due to the fact I have no power

On January 7, 2026, shortly after delivery of a used 2015 Hyundai Tucson (VIN [XXX] ), the vehicle experienced immediate mechanical failure while being driven, resulting in sudden loss of power and drivability. Multiple warning lights illuminated on the dashboard at the time of failure. The vehicle became disabled and left the occupants stranded roadside in Fairhope, Alabama. The exact component that failed is UNKNOWN at this time. The failure appears related to the engine, powertrain, fuel/propulsion, and/or electrical systems. The vehicle was not operable after the incident. On January 8, 2026, the selling dealership (Sandy Sansing Nissan, Pensacola, Florida) towed the vehicle back to their dealership. The vehicle has remained in the dealership’s possession since that date and is available for inspection upon request. This sudden failure created a significant safety risk due to loss of propulsion while in traffic and exposure to roadside hazards. The problem has not been independently repaired or evaluated by the consumer. No manufacturer inspection has occurred to the consumer’s knowledge. The dealer has not provided a diagnostic report or repair findings. No warning lights or symptoms were disclosed prior to delivery. The failure occurred almost immediately after delivery. The vehicle was sold and delivered by a licensed dealership. The sale is currently in dispute because the vehicle became disabled almost immediately after delivery due to this safety-related failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], my husband and I were driving on [XXX] (Highway) in the slow lane, when the engine shutoff without any Service engine light warning. It was frightening because an tractor trailer was directly behind the car as we lost power. There was no sounds of engine parts knocking or pinging when the problem occurred. The only thing was observed was (two) 2 puffs of smoke seen from the tailpipe, witnessed by my son who was following behind in his vehicle. The vehicle was not able to start after shutdown and had to be towed to my home. We purchased a new battery after assuming battery failure--with no resolve. The vehicle was towed to(two) 2 repair shops with the same conclusion: Seized Engine After checking Open Recalls on my vehicle, I contacted Hyundai to check for assistance. The vehicle is now at the Hyundai dealership in McDonough, Georgia for inspection. I am thankful that my husband and I were not injured or laying in a Morgue after this frighten ordeal on the highway when the Engine suddenly shutoff/Seized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Part 43777-1G100 Pin-Snap is Part Code 43777B does not keep linkage attached to transmission shifter, it broke/snapped off due to wear and tear on a vehicle that only has 65,000 miles on it causing the vehicle to be stuck in drive.

I am writing to express my concerns regarding the recall repair performed on my 2015 Hyundai Tucson on October 5th, 2022. I have received numerous letters from Hyundai regarding an open recall and finally received a notice stating the remedy was ready. I scheduled an appointment with Matthews Hyundai of Syracuse and took the vehicle for the recall. Unfortunately, after taking the vehicle back to the dealership, I was advised that the check engine light was on and the issue was a result of a faulty knock sensor and purge valve. I was asked to pay more than $100 for the repairs. However, after further discussion, it was concluded that I wouldn't be charged. However, after only two days, the engine check light came on again, and the speed reduced to 45 MPH on the highway. I was then told that the problem was from the ignition coil and was charged $232.72 for the repairs. Despite paying the full price, the same problem occurred again, and I had to take the vehicle back to the dealership seven times, paying a total of $1,160.67. Throughout this recall repair failure, the vehicle's check engine light would come on, or it would randomly lose power, making a knocking sound and reducing speed even while driving. I no longer feel safe in this vehicle, and it has resulted in thousands of lost wages as it is the only vehicle I use for my work and personal use. On December 1st, I wrote a complaint to the New York division of vehicle safety and was advised to take the vehicle to a different Hyundai authorized dealership for diagnostics. I took the vehicle to Burdick Hyundai of Cicero, and after a week, they stated they were able to find the problem. However, Hyundai denied the claim for repairs on the vehicle. Since then the vehicle inspection has expired, and I took the vehicle to a shop for inspection. They stated they could not pass the inspection as the vehicle speed would not exceed 45MPH.

The passenger door handle will not open from the outside door after using keyless entry or door unlock. This put people at risk if someone is trying to rescue the person from an accident or other critical injury where one needs help to escape from the vehicle. There are numerous reports of this manufacture and model where the front doors or back passenger doors will not open. Carguru has a page listing this issue as well [XXX] The issue just happened one day when I tried to open the door for someone. This needs to be investigated. I have been told by a local mechanic that it would cost anywhere from $400 to $800 in repairs. The second issue is that the engine burns oil faster than normal. I have a normal commute to work and before the 3,000 mark for an oil change, my oil light comes on in my vehicle. I check the oil only to see that it's very low. My mechanic has stated that Hyundai Tuscan and the Kia Sorento have this engine issue. The burning of the oil is faster and the catalyst converter has to be changed faster due to high amounts of carbon being burned. Please look into this matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear driver door does not open. The door has not been damaged but just stopped opening. It’s a safety issue because if something was to happen they could be stuck in the car.

On March 13, 2026, I was operating my 2015 Hyundai Tucson when the steering locked up, causing me to crash into a tree head-on. In the course of this head-on crash, my airbags failed to deploy. As a direct result of my airbags not deploying in a serious car crash, my head hit the steering wheel, causing a confirmed concussion diagnosis of Post Traumatic Headache and Post Concussion Syndrome in a hospital emergency room. There were no lights or symbols on the dashboard prior to the accident. My car had a prior repair for a front end collision in a body shop and a replacement of the engine in a Hyundai dealership prior to the accident. My car is currently in a tow yard. There has been no inspection of my car by the manufacturer. I have since discovered that there are a number of complaints filed with the National Highway Traffic Safety Administration ("NHTSA") from other Hyundai Tucson owners for the model years 2005, 2006, 2007, 2012, 2013, 2019, and 2023 complaining of the same defect in their Hyundai Tucsons – the failure of the airbags to deploy in serious car accidents. I believe this represents a systemic safety defect in the Hyundai Tucson airbag system that has not been addressed for the 2015 model year. This failure put my safety at serious risk and resulted in significant injuries that could have been prevented had the airbag system functioned as designed.

The contact owns a 2015 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled without warning. There was an abnormal odor of smoke detected. The contact exited the vehicle through the window. The contact stated that ten of the air bags were deployed. There was water damage due to a storm. The vehicle was towed to the local dealer and informed there was water damage. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 70,000.

The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

The contact called on behalf of her daughter who owns a 2015 Hyundai Tucson. The contact stated that her daughter was the driver of the vehicle and her two passengers attempted to exit the vehicle however, the doors were unable to be opened from inside or outside the vehicle. The passengers had to climb out the window to exit the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer; however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.

On March 13, 2026, I was operating my 2015 Hyundai Tucson when the steering locked up, causing me to crash into a tree head-on. In the course of this head-on crash, my airbags failed to deploy. As a direct result of my airbags not deploying in a serious car crash, my head hit the steering wheel, causing a confirmed concussion diagnosis of Post Traumatic Headache and Post Concussion Syndrome in a hospital emergency room. There were no lights or symbols on the dashboard prior to the accident. My car had a prior repair for a front end collision in a body shop and a replacement of the engine in a Hyundai dealership prior to the accident. My car is currently in a tow yard. There has been no inspection of my car by the manufacturer. I have since discovered that there are a number of complaints filed with the National Highway Traffic Safety Administration ("NHTSA") from other Hyundai Tucson owners for the model years 2005, 2006, 2007, 2012, 2013, 2019, and 2023 complaining of the same defect in their Hyundai Tucsons – the failure of the airbags to deploy in serious car accidents. I believe this represents a systemic safety defect in the Hyundai Tucson airbag system that has not been addressed for the 2015 model year. This failure put my safety at serious risk and resulted in significant injuries that could have been prevented had the airbag system functioned as designed.

My electronic steering column isn’t any good I lost my power steering why isn’t this on the recall list for my Hyundai Tucson as it’s a safety issue. Why can’t you people stand behind your vehicle’s can’t you help pay for this? Or have it as a recall

The contact owns a 2015 Hyundai Tucson. The contact stated that the driver-side headlight failed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed. The failure mileage was unknown.

DRIVING VEHICLE WHERE FELT HESITATION ACCELERATING.THEN HEARD A BANGING NOISE WHERE ENGINE HAD SEIZED.THIS IS FIRST NEW CAR OWNED WHAT A DISAPPOINTMENT.THIS PROBLEM IS KNOWN THROUGH HYUNDAI AND THEY HAVE DONE NOTHING ABOUT IT.MY ADVICE STAY AWAY

ORIGINAL EQUIPMENT KUMHO TIRE R REAR EXPLODED ON THE HIGHWAY, DESTROYING THE WHEEL WELL, BUMPER, AND SIDE PANELS, AND ALMOST CAUSE MAJOR ACCIDENT. AFTER HAVING TO GET THE STATE PATROL TO STOP TRAFFIC ON ALL THREE LANES WE DROVE CAR ON THE RIM TO THE OPPOSITE OF THE HIGHWAY WHERE THERE WAS A MEDIAN STRIP. WHEN WE WENT TO REPLACE THIS TIRE, WITH GOOD TREAD AFTER SOME 56,000 MILES WE LEARNED THAT ANOTHER TIRE, THE L FRONT, ALSO HAD DELAMINATED AND SEPARATED, AND THAT THERE WERE TWO LARGE BALD SPOTS WHERE THE TIRE WAS FAILING ALSO. HAD THIS FRONT TIRE EXPLODED THIS WOULD ALMOST CERTAINLY HAVE CAUSED A ROLLOVER AND PROBABLY KILLED OR SEVERELY INJURED MY DAUGHTER, THE DRIVER. I STILL HAVE THESE TIRES, WITH A FAILURE RATE OF AT LEAST 50%. KUMHO HAS DONE NOTHING TO RECALL THESE DANGEROUS TIRES, NOR HAS HYUNDAI. *JS

TIRES WITH PLENTY OF TREAD BLEW OUT ON HIGHWAY WITH DELAMINATION. SECOND TIRE WITH WORN BULGES INDICATION UNDERLYING DELAMINATION AS WELL. DOT 277A YA19 0715, SOLUS KL21 KUMH0 225/60R , 0244416 021343

WHILE DRIVING ON A HIGHWAY THE SUNROOF ON MY 3 WEEK OLD CAR SUDDENLY IMPLODED AT RANDOM. IT WAS NOT HIT BY ANY OBJECTS OR DEBRIS. THE PANORAMIC ROOF WAS CLOSED AT THE TIME BUT THE SCREEN UNDERNEATH WAS OPEN SO THAT YOU COULD SEE THROUGH THE WINDOW. THE GLASS WAS SCATTERED THROUGHOUT THE FRONT AND BACK SEATS AS WELL AS FOUND ON TOP OF THE BACK PORTION OF THE ROOF. NO INJURIES RESULTED BUT AN EXTREMELY DANGEROUS DEFECT THAT SHOULD BE ADDRESSED IMMEDIATELY. *TR

EXPLODING SUNROOF. I HAD JUST GOTTEN ONTO THE EXPRESSWAY DRIVING MY BRAND NEW 2015 HYUNDAI TUSCON. I HAD ONLY HAD THE CAR FOR ABOUT A WEEK. I WAS TRAVELING AT APPROXIMATELY 65 MPH WHEN I HEARD A VERY LOUD "POP" SOUND. I THOUGHT IT WAS A GUNSHOT. THEN THE MESH SUNROOF VISOR BEGAN TO SAG AND I COULD HEAR AND FEEL WIND COMING INTO THE VEHICLE FROM THAT AREA. I GOT OFF THE EXPRESSWAY, PULLED OVER AND GOT OUT TO LOOK AT THE ROOF. THE ENTIRE SUNROOF WAS SHATTERED. THERE WERE LARGE AND SMALL SHARDS OF SHARP GLASS SITTING ON TOP OF THE MESH INTERIOR SUNROOF COVER. I TRIED TO MOVE THEM BECAUSE THEY WERE CAUSING THE MESH TO SAG SO MUCH, BUT I CUT MY FINGERS WHILE DOING THIS SO I STOPPED. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP WHERE I HAD PURCHASED IT (ABOUT 20 MILES AWAY). WHILE DRIVING, I WAS FRIGHTENED THAT THE WEIGHT OF THE GLASS ON THE MESH WOULD CAUSE IT TO RIP OR COLLAPSE. AT THE DEALERSHIP, THEY DID NOT TELL ME ABOUT HYUNDAI SUNROOF RECALLS THAT I HAVE SINCE READ ABOUT. NOW THEY WANT ME TO COME AND PICK UP THE "REPAIRED" VEHICLE BUT I AM VERY CONCERNED THAT THIS IS A RECURRING DEFECT. *TR

I called Wayne Mazda on 9/7/22 to make an appointment to fix this brake recall and to have my car serviced. I was given an appointment for January 17, 2023, which is 4 months later. I called several times to try and get a current appointment and was denied each time, so I contacted Hyundai and filed a complaint. My case number is 20485596. Also my dashboard light showing low tire pressure stays on, even though AAA came and filled the tires. We are seniors and my husband is in a wheelchair, and I feel 4 months is an unreasonable length of time to wait for a brake (potential fire) recall and service. Any help you can provide with this complaint would be appreciated.

2015 HYUNDAI TUCSON. SEAT BELT RETRACTOR MECHANISM TO LOCKED UP, DUE TO THE VEHICLE BEING IN AN ACCIDENT BEFORE THE CONSUMER TOOK OWNERSHIP. *SMD THE CONSUMER STATED WHEN HE ENTERED THE VEHICLE, HE DISCOVERED THE SEAT BELT WOULD NOT RETRACT. IT WOULD ONLY COME OUT ABOUT SIX INCHES AND THEN LOCK. HE REMOVED THE PLASTIC COVER ON THE LOWER SECTION OF THE B PILLAR AND FOUND SEVERAL PARTS OF THE RETRACTOR LAYING IN THE BOTTOM OF THE PILLAR. THE CONSUMER WAS INFORMED THE VEHICLE WAS IN A PREVIOUS ACCIDENT, AND AS A RESULT, THE SEAT BELT PRE-TENSIONER WOULD HAVE DEPLOYED. THE CONSUMER STATED IF A VEHICLE IS IN AN ACCIDENT, THE PRETENSION ENGAGES THE LOCK UP MECHANISM AND ULTIMATELY, THE ENTIRE SEAT BELT UNIT WOULD NEED TO BE REPLACED. THE CONSUMER BELIEVED, THE AUTO BODY SHOP TAMPERED WITH THE SEAT BELT RETRACTOR UNIT, TO MAKE IT WORK. *JB