2012 Hyundai Veloster Visibility Problems

The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.

NHTSA ID

11660521

Incident

May 10, 2025

Mileage

58,000 mi

While driving on I-85 near Atlanta, GA on 12/16/2022 at approximately 5:30 pm the sunroof exploded. The sunroof cover was closed so there was not an injury due to the shattering glass.

NHTSA ID

11498037

Incident

Dec 16, 2022

There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.

NHTSA ID

11497645

Incident

Dec 15, 2022

I WAS OUTSIDE OF MY HOUSE DRIVEWAY WHEN I HEARD A LOUD BOOM. THE SUNROOF IN MY CAR EXPLODED RIGHT BEFORE MY EYES. THE CAR WAS NOT ON. IT HAD BEEN HOURS SINCE I'D DRIVEN I,T THANKFULLY. WHEN THE GLASS EXPLODED I COULD SEE CHUNKS AND PARTICLES OF GLASS FLYING AT ME. IT WAS HORRIFYING TO THINK, THAT COULD HAVE HAPPENED WHILE I WAS DRIVING.

NHTSA ID

11352050

Incident

Aug 28, 2020

Mileage

89,877 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE SUN ROOF SHATTERED. THE CONTACT STATED THAT THERE HAD BEEN NO IMPACT TO THE SUN ROOF. THERE WERE NO INJURIES. SUPERIOR HYUNDAI NORTH (LOCATED AT 5665 DIXIE HWY, FAIRFIELD, OH 45014, (513) 870-9800) WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ID

11185900

Incident

Mar 10, 2019

Mileage

71,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ID

11113017

Incident

Jul 21, 2018

Mileage

55,000 mi

MY CAR WAS PARKED IN A LOCKED GARAGE FOR ABOUT 5 HOURS. WHEN I RETURNED TO MY CAR THE SUNROOF HAD EXPLODED. THE SECURITY CAMERAS DIDN'T SEE ANYONE NEAR MY CAR.

NHTSA ID

11078547

Incident

Mar 11, 2018

Mileage

105,000 mi

WHILE DRIVING 45MPH THE SUNROOF EXPLODED THROWING GLASS AND A PORTION OF THE SUNROOF ON MY HEAD.

NHTSA ID

11065532

Incident

Jan 27, 2018

Mileage

44,000 mi

FAULTY SUN VISOR- VISOR MIRRORS MALFUNCTION AS WELL AS THE VISOR INTERIOR WAS POORLY MADE AS THE VISOR SEPARATES FROM THE INTERIOR OF THE CAR. WHILE DRIVING THIS POSES A DANGER AS THE VISOR MIRROR CAN FALL OUT OR THE ACTUAL VISOR CAN FLIP DOWN. VISORS NEED TO BE REPLACED.

NHTSA ID

11046451

Incident

Jun 5, 2017

Mileage

62,000 mi

I WAS TRAVELLING DOWN THE INTERSTATE AT AROUND 70 MPH ON A CLEAR MILD DAY. THERE WERE NO VEHICLES NEAR ME. I SUDDENLY HEARD A LOUD *POP* *POP*. I LOOKED IN THE MIRRORS IN CONFUSION THINKING I HAD BEEN OR HIT OR SHOT AT. THEN GLASS STARTED FALLING ON ME AND INTO THE INTERIOR OF THE CAR THROUGH THE SIDES OF THE SUNROOF CANVAS. I PULLED OVER TO FIND MY FRONT SUNROOF PANEL HAD SHATTERED INTO A MILLION PIECES. THERE WAS NO WAY A PROJECTILE IT. NO VEHICLES CLOSE ENOUGH IN FRONT AND NO TREES OVER THAT LANE. NOTHING SEEN BY ME EITHER. JUST A RANDOM EXPLOSION OF GLASS. NO EXTREME TEMPS EITHER.

NHTSA ID

11031659

Incident

Oct 3, 2017

Mileage

68,500 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED AND OPENING THE SUN ROOF, A PIECE OF THE PLASTIC HOUSING FRACTURED AND JAMMED THE SUN ROOF. AS A RESULT, THE SUN ROOF COULD NOT CLOSE. THE CONTACT WAS ABLE TO REMOVE THE PIECE OF FRACTURED HOUSING AND CLOSE THE SUN ROOF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

NHTSA ID

11011826

Incident

May 31, 2017

Mileage

102,000 mi

I WAS DRIVING DOWN THE INTERSTATE WHEN I HEARD A BANG AND SAW THAT THE BACK PART OF MY SUNROOF HAD SHATTERED. THERE WERE NO PROJECTILES FOUND.

NHTSA ID

10968248

Incident

Mar 20, 2017

Mileage

130,000 mi

THE HYUNDAI VELOSTER 2012 HAD A RECALL A FEW YEARS AGO CONCERNING THE SUDDEN EXPLOSION OF THE PANORAMIC SUNROOF. I TOOK IN MY VEHICLE IMMEDIATELY TO BE CHECKED OUT AND WAS TOLD THE SUNROOF WAS FINE. WHILE DRIVING THE VEHICLE AT ABOUT 65/70 MILES PER HOUR ON THE HIGHWAY DURING RUSH HOUR, AN EXTREMELY LOUD BANG OCCURRED. I IMMEDIATELY ASSOCIATED THE LOUD BANG AS A GUN SHOT. GLASS FROM THE CEILING FELL INTO THE VEHICLE AND ON MY BODY AS THE SUNROOF COVER RIPPED OPEN. I WAS SO STARTLED, THAT I DUCKED TRYING TO PROTECT MYSELF AS GLASS WAS FALLING ONTO ME WHILE DRIVING. I WAS ABLE TO TURN ON MY HAZARDS AND PULL OVER ON THE SIDE OF THE ROAD. ALTHOUGH, I DID NOT SPEAK TO ANY WITNESSES, I AM CERTAIN THE SEMI-TRUCK DRIVING BESIDE ME SAW WHAT OCCURRED AS HE TURNED ON HIS HAZARDS AND SLOWED DOWN TO LET ME OVER. I WAS LITERALLY SHAKING FROM BEING SO SCARED AND CAUGHT OFF GUARD. I GOT OUT OF THE CAR TO SEE WHAT HAD OCCURRED AND MY SUNROOF HAD EXPLODED. THE ENTIRE GLASS PORTION OF THE SUNROOF WAS GONE EXCEPT FOR THE EDGES, WHICH WERE LEFT CRACKED. I ATTEMPTED TO TAKE A PICTURE, BUT IT WAS DARK AND I WAS ON THE HIGHWAY, WHICH WAS NOT SAFE. MY VEHICLE HAS BEEN AT THE HYUNDAI DEALERSHIP SINCE 12/21/16. I COULD NOT REACH ANYONE AT THE SERVICE DEPARTMENT, EVEN THOUGH I CALLED DURING HOURS OF OPERATION. I WAS THEN INSTRUCTED TO LEAVE THE VEHICLE OVER NIGHT. AS OF 5:48 PM ON 12/22/16, I WAS TOLD THE SERVICE DEPARTMENT IS WAITING ON INSTRUCTION FROM HYUNDAI'S CORPORATE OFFICE AND HAVE NOT BEEN PROVIDED A VEHICLE. ALTHOUGH, I DID NOT SUFFER ANY SERIOUS INJURIES, I AM VERY WORRIED ABOUT THE SAFETY OF OTHERS DRIVING THIS VEHICLE. NOT ONLY IS THE GLASS ITSELF DANGEROUS, BUT THE SOUND WAS SO STARTLING IT COULD CAUSE SOMEONE TO VEER OFF INTO OTHER VEHICLES CAUSING GREAT BODILY INJURIES. I HAD NOT OPENED THE SUNROOF FOR DAYS, PERHAPS EVEN WEEKS AS IT HAS BEEN VERY COLD. *TR

NHTSA ID

10937165

Incident

Dec 21, 2016

Mileage

70,300 mi

SUNROOF EXPLODED WHILE THE CAR WAS BEING OPERATED ALONG THE HIGHWAY. THERE WAS A SUDDEN LOUD NOISE LIKE A SHOT FROM A FIREARM. THEN THE GLASS FROM THE SUNROOF STARTED TO FALL INTO THE INTERIOR OF THE CAR. THERE WAS DAMAGE TO FABRIC LINER THAT CONCEALS THE SUNROOF, AND THE REAR SPOILER. THERE MIGHT BE OTHER DAMAGE YET TO BE DISCOVERED.

NHTSA ID

10840122

Incident

Mar 2, 2016

Mileage

63,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SUN ROOF SUDDENLY EXPLODED AND SHATTERED GLASS DROPPED ALL OVER INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

NHTSA ID

10806662

Incident

Nov 24, 2015

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE PARKED, THE SUN ROOF EXPLODED. THE CONTACT STATED THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10786999

Incident

Oct 22, 2015

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING 65 MPH ON AN INTERSTATE, THE SUN ROOF GLASS EXPLODED. THE ROOF WAS NOT OPEN AT THE TIME OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT IT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,587.

NHTSA ID

10724668

Incident

Jun 10, 2015

Mileage

62,587 mi

WHILE DRIVING 70MPH ON I95 N IN VA WITH THE SUNROOF POPPED OPEN (NOT SLID ALL THE WAY BACK) THERE WAS A LOUD POP THAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT AND THE ROOF GLASS SHATTERED AND FELL INTO THE CAR. CONTROL OF THE CAR WAS MAINTAINED AND SINCE I DID NOT WANT TO PULL OVER ON A BUSY HIGHWAY I PROCEEDED TO DRIVE DIRECTLY TO THE HYUNDAI DEALERSHIP IN FAIRFAX, VA. WHILE DRIVING, SHATTERED GLASS CONTINUED TO SLIDE DOWN OUR BACKS (ME AND ONE PASSENGER). AFTER WE PARKED AND EXITED THE CAR WE HAD TO SHAKE THE SHARDS OF GLASS FROM OUR HAIR AND CLOTHES. MY PASSENGER AND I WERE ABLE TO REMAIN CALM THROUGH THIS ORDEAL BUT I WAS STILL TREMBLING WHEN WE ARRIVED AT THE DEALERSHIP. ON FEB. 8, 2013 THE CAR WAS TAKEN TO THE DEALERSHIP (CHECKERED FLAG HYUNDAI) AND THE SUNROOF WAS INSPECTED FOR A RECALL BY HYUNDAI. AFTER THE RECALL INSPECTION WAS COMPLETE IT WAS REPORTED THAT THE SUNROOF HAD PASSED AND WAS NOT PART OF THE RECALLED BATCH OF GLASS. CLEARLY THE PROCEDURE HYUNDAI CREATED TO TEST FOR THIS PROBLEM WAS NOT SUFFICIENT AND DID NOT CATCH ALL THE PROBLEM GLASS. *TR

NHTSA ID

10701266

Incident

Mar 21, 2015

Mileage

25,500 mi

TL*THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUN ROOF SHATTERED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THERE WERE NO INJURIES REPORTED AS A RESULT OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

NHTSA ID

10678537

Incident

Jan 19, 2015

Mileage

59,000 mi

DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR

NHTSA ID

10668719

Incident

Dec 28, 2014

Mileage

33,480 mi

2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR

NHTSA ID

10661022

Incident

Nov 25, 2014

Mileage

24,412 mi

I WAS DRIVING MY 2012 HYUNDAI VELOSTER ON A PAVED ROAD AT 45 MPH. THE SCREEN FOR THE SUNROOF WAS OPEN BUT THE GLASS WAS CLOSED. ALL OF A SUDDEN GLASS JUST RAINS DOWN ON ME CAUSING SMALL CUTS TO MY ARMS AND FACE, SMALL SHARDS OF GLASS ARE STILL EMBEDDED IN MY CELL PHONE SCREEN PROTECTOR. LUCKILY I WASN'T MORE SERIOUSLY INJURED AND THERE WASN'T ANY VEHICLES AROUND ME BECAUSE THE SUDDEN RUSH OF AIR AND GLASS TO MY FACE CAUSED ME TO SWERVE. *TR

NHTSA ID

10653935

Incident

Nov 7, 2014

Mileage

77,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 41,000. DJR

NHTSA ID

10643957

Incident

Oct 10, 2014

Mileage

41,000 mi

WHILE DRIVING ON THE INTERSTATE I-10 WEST OF TUCSON, THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES IN FRONT OF US. GLASS WAS FALLING INTO THE VEHICLE WHILE I ATTEMPTED TO SLOW DOWN, TURN ON MY HAZARD LIGHTS AND GET OFF AT THE NEXT EXIT. MY HUSBAND AND FRIEND WERE IN THE CAR WITH ME AND THEY WERE ABLE TO TRY AND HOLD UP THE FABRIC THAT COVERS THE SUNROOF SO I COULD TRY TO GET US OFF THE ROAD. GLASS WAS ALL OVER US AND THE VEHICLE. DAMAGE ALSO HAPPENED ALONG THE TOP OF THE VEHICLE(IT'S ALL GLASS). I CONTACTED MY INSURANCE COMPANY AND HYUNDAI. I WAS TOLD BY HYUNDAI THAT WHILE THERE WERE SEVERAL VEHICLES LIKE MINE, SAME YEAR AND MODEL WERE RECALLED, BUT MINE WAS NOT ON THE RECALL LIST. AFTER GOING THE NEXT DAY TO THE DEALER WHERE I PURCHASED IT, THEY ARE GOING TO FIX THE DAMAGE AS WELL AS GIVE ME A RENTAL CAR. HYUNDAI IS PAYING FOR ALL OF IT. WHILE I'M VERY HAPPY THEY ARE PAYING FOR ALL DAMAGES, I REALLY THINK THEY NEED TO FURTHER INVESTIGATE THE RECALL. MINE WAS MANUFACTURED MAY 14, 2012, I WAS TOLD THE LAST DATE OF THE VEHICLES INVOLVED IN THE RECALL WAS APRIL 2012. THEY HAVE ALSO RECALLED 2013 MODELS WITH THE SAME ISSUE. I FIND IT HARD TO BELIEVE THAT THIS IS COINCIDENCE. WE WERE TRULY FORTUNATE THAT WE WERE NOT IN A VERY SERIOUS ACCIDENT BECAUSE OF THIS INCIDENT. I'M VERY CONCERNED THAT THEY ARE REPLACING THE GLASS AND NOT THE ACTUAL STRUCTURE OF THE SUNROOF. WILL THIS HAPPEN AGAIN? SOMETHING NEEDS TO BE ADDRESSED BEFORE SOMEONE ELSE IS INVOLVED IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. I BELIEVE HYUNDAI KNOWS THEY ARE AT FAULT, OTHERWISE THEY WOULD NOT BE DOING THESE REPAIRS AT NO COST. *TR

NHTSA ID

10640359

Incident

Sep 29, 2014

Mileage

20,009 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF SHATTERED. THE SUN ROOF WAS PREVIOUSLY INSPECTED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.

NHTSA ID

10621627

Incident

Aug 11, 2014

Mileage

44,000 mi