RoadVitals

2009 Hyundai Veracruz Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Nov 9, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Hyundai Veracruz, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1127.5%
  • Electrical1025.0%
  • Brakes512.5%
  • Driver assistance512.5%
  • Powertrain (other)25.0%
  • Fuel system25.0%
  • Tires & wheels12.5%
  • Exterior lighting12.5%
  • Other / unspecified12.5%
  • Suspension12.5%
  • Airbags12.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

11
reports

From owner reports, verbatim

I was driving home from work after picking my [XXX] daughter up from school. The car started making a noise I hadn’t heard before while I was traveling on [XXX] in Huntsville, AL. I got off at the nearest exit to take it to the place that changes my oil. The car didn’t travel more than a few miles before the oil light flashed and car just shut off and wouldn’t start in the second to far right lane of [XXX] It was busy rush-hour traffic and I had to contact AAA for towing as well as non-emergency police to avoid being rear-ended. The police arrived within 15 minutes and the tow truck within 45 minutes. While I waited, I contacted the place that performs my oil changes and was advised that there’s a class action lawsuit against Hyundai for the known issue of engine failure with my vehicle and they advised I have it towed to dealership for repair under the lawsuit. The next day, a mechanic contacted my ex-husband (who contacted AAA for towing of the vehicle) to advise it would be 2 days before diagnosis could occur. I called Friday, November 8th and was told vehicle is past warranty (at 161,000 miles); no appointment was made so would take several weeks to diagnose and I needed to pay $155.99 for diagnosis. I explained details shared with me about lawsuit and was told my vehicle wasn’t included. I contacted Hyundai Corporate and was told the same but advised that they are aware of oil consumption issues which could cause engine failure and asked that they do the right thing and repair vehicle. Claim#[XXX] was provided and I was told to wait for Case Manager to call within 2 business days. It is unfair of these manufacturers to take advantage of unknowing consumers who aren’t mechanics and have vehicles serviced as they should. It’s also unfair to expect those consumers to not trust the information shared by the mechanics servicing the vehicle. I want the vehicle repaired or to receive a check for value of vehicle. It’s fair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

NHTSA ID 11624311 · filed Nov 9, 2024

The contact owns a 2009 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the charging system for the vehicle was not charging correctly. The approximate failure mileage was 110,000. Parts distribution disconnect.

NHTSA ID 11454503 · filed Feb 28, 2022
All 11 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

10
reports

From owner reports, verbatim

Mar11th Tcm failed gears got stuck while driving use bypass switch to park car no longer starts code U0101 popped up and ECS light came on

NHTSA ID 11578139 · filed Mar 18, 2024

The contact owns a 2009 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the charging system for the vehicle was not charging correctly. The approximate failure mileage was 110,000. Parts distribution disconnect.

NHTSA ID 11454503 · filed Feb 28, 2022
All 10 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

Mar11th Tcm failed gears got stuck while driving use bypass switch to park car no longer starts code U0101 popped up and ECS light came on

NHTSA ID 11578139 · filed Mar 18, 2024

ABS AND ESC LIGHTS ARE ON. WAS TOLD IT WAS A ABS SENSOR/HYDRAULIC ISSUE. THE PART IS $2500 THE DEALER SAYS. I FOUND SEVERAL OTHER COMPLAINS ONLINE ABOUT 2008 VERACRUZ HAVING THIS ISSUE. THE CAR ONLY HAS 50,000 MILES ON IT. *TR

NHTSA ID 10949202 · filed Feb 3, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

5
reports

From owner reports, verbatim

Mar11th Tcm failed gears got stuck while driving use bypass switch to park car no longer starts code U0101 popped up and ECS light came on

NHTSA ID 11578139 · filed Mar 18, 2024

AROUND SEPT. 2017, WHILE IN MOTION ON CITY STREET. VEHICLE'S 2 WARNING LIGHTS TURNED ON, 1ST WAS CHECK ENGINE, THEN NOT LONG AFTER THAT OIL WARNING LIGHTS. LUCKILY I WASN'T TO FAR FROM HOME THAT THE VEHICLE DIDN'T STOP RUNNING AND MADE IT HOME. SO WHEN I GOT HOME I TOLD MY HUSBAND ABOUT IT. BEFORE CHECKING ENGINE COMPARTMENT HE NOTICED OIL DRIPPING AND COOLANT DRIPPING UNDER THE CAR DOWN TO THE GROUND. AND IT WAS A LOT OF SPILLAGE THAT IT EMPTY BOTH OIL AND COOLANT FROM CAR. HE OPENED HOOD ENGINE COMPARTMENT TO CHECK THE LEVEL OF OIL AND FIND'S IT WAS LOW OF OIL. AT THE SAME TIME HE NOTICED OIL LEAKAGE COMING FROM THE VALVE COVER SECTION, LEAKING DOWN TO ALTERNATOR AND COVERED WITH OIL. AFTER THAT HE VISUALLY CHECKED THE RADIATOR AND THERE WAS NO COOLANT, IT WAS EMPTY. SO SINCE THEN I NEVER RAN THE CAR OR WAS OUT OF SERVICE. I WAS TOO BUSY BACK THEN AND NO MONEY TO GET IT FIX. LUCKILY I HAVE ANOTHER CAR TO GET AROUND WITH. SO JUST RECENTLY, A FRIEND MENTIONED TO GO ONLINE AND CHECKED TO SEE IF ANY RECALL FOR THIS VEHICLE'S PROBLEM OR MAKE A COMPLAIN. HOPEFULLY IT'S A MANUFACTURE'S PROBLEM AND WILL LIKE A RESPOND, SO I CAN GET THIS CAR ROLLING AGAIN.

NHTSA ID 11079481 · filed Mar 15, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

WHILE DRIVING AT 70 THE CAR JERKED, COMPLETELY STOPPED ACCELERATING. THERE WAS NO RESPONSE WHEN PRESSING THE GAS PEDAL. LUCKILY WE WERE NEAR AN EXIT, WE WERE NOT REAR ENDED BY A TRUCK AND WERE ABLE SHIFT LANES AND TO ROLL OFF AND PUT OUR HAZARD LIGHTS ON. AFTER CHECKING THE ENGINE, A LOCAL SERVICE MECHANIC WAS ABLE TO DETERMINE THERE WAS AN ERROR CODE RELATED TO THE THROTTLE CONTROL. ON RESTARTING THE CAR THE ENGINE LIGHTS RESET AND THE CAR RAN NORMALLY. RETURNING HOME WE BROUGHT THE CAR BACK TO HYUNDAI. WE WERE TOLD THERE WAS NOTHING THEY COULD DO AS THERE WERE NO ERROR CODES IN MEMORY EVEN THOUGH THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE THROTTLE SENSOR. I WAS TOLD THAT THEY WOULD NOT DO ANYTHING UNTIL AN ERROR WAS RECORDED IN THE MEMORY OF THE COMPUTER BECAUSE HYUNDAI USA WOULD NOT COVER ANYTHING UNDER WARRANTY. WHEN I ASKED IF IT WAS LIKELY TO OCCUR AGAIN, I WAS TOLD IT MOST LIKELY WOULD HAPPEN SOON AND TOO BE CAREFUL. A MONTH LATER IT HAPPENED AGAIN TRAVELING AT ABOUT 65 MILE PER HOUR. THIS TIME THERE WAS NO SHOULDER BUT I WAS ABLE TO PARTIALLY PULL OFF THE ROAD AND PUT ON MY HAZARD LIGHTS AS CARS DROVE BY AND AVOIDED HITTING MINE. THIS SAME SITUATION OCCURRED FOUR (4) MORE TIMES AS I WAS ABLE TO GET MY CAR FINALLY BACK HOME TO THE HYUNDAI DEALER TO SERVICE THE CAR. THE HYUNDAI DEALER REPLACED BOTH THE THROTTLE SENSOR AND THE PEDAL ASSEMBLY. HAVING RESEARCHED THE PROBLEM WITH ACCELERATION, I HAVE LEARNED THAT MANY OTHERS HAVE EXPERIENCED THIS SIMILAR AND POTENTIALLY DANGEROUS PROBLEM. AFTER SPEAKING WITH OTHER HYUNDAI SERVICE TECHNICIANS I WAS TOLD OFF THE RECORD THAT THIS WAS NOT AN UNCOMMON PROBLEM. AS THE THROTTLE POSITION SENSOR IS LESS THAN $29 I AM NOT SURE WHY HYUNDAI DID NOT ADDRESS THIS PROBLEM WHEN I FIRST BROUGHT THE CAR OR AS A RECALL AS THE CONSEQUENCES COULD BE MUCH MORE SERIOUS. *KB

NHTSA ID 10429367 · filed Oct 10, 2011

WHILE DRIVING, IT FELT LIKE A JERK OR SHIFT IN THE ENGINE TWO TIMES AND THEN THE ACCELERATOR STOPPED WORKING. I COASTED INTO A PARKING LOT AND CALLED A TOW TRUCK. NOT FIVE MINUTES EARLIER I HAD BEEN DRIVING 65 MILES AN HOUR ON INTERSTATE 35 - AN EXTREMELY BUSY AND FAST-MOVING HIGHWAY. IF THE PROBLEM HAD HAPPENED THEN, I HAVE NO DOUBT THAT A TERRIBLE ACCIDENT WOULD HAVE BEEN THE RESULT. THE SERVICE REPRESENTATIVE AT THE HYUNDAI DEALERSHIP SAID IT WAS PROBABLY THE THROTTLE POSITION SENSOR AND THAT THIS WAS A "COMMON PROBLEM." THE SENSOR IS BEING REPLACED AS I TYPE. I LOOKED ONLINE ON EDMUNDS CAR SPACE AND FOUND SEVERAL OTHER HYUNDAI OWNERS COMPLAINING OF THE SAME PROBLEM AS FAR BACK AS 2007 (PROBABLY EVEN BEFORE). THIS IS A LIFE ENDANGERING PROBLEM THAT HYUNDAI IS APPARENTLY IGNORING UNTIL OWNERS BRING IN THEIR VEHICLES. *TR

NHTSA ID 10349742 · filed Aug 16, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

CHECK ENGINE LIGHT AND P2135 CODE. 2ND OCCURRENCE. CAR ENTERS LIMP HOME MODE. OCCURRED WHILE DRIVING ON A HIGHWAY.

NHTSA ID 11061416 · filed Jan 9, 2018

THE FUEL GAUGE WHEN FILLING THE VEHICLE ONLY GOES TO HALF A TANK AND THEN GOES DOWN FROM THERE. IT NEVER GOES TO THE FULL POINT.

NHTSA ID 11041858 · filed Oct 31, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TIRE VALVE W/TMPS FAILS. THIS IS A SIMPLE AND VERY STANDARD BUT CRITICAL COMPONENT TO MAINTAINING TIRE AIR PRESSURE. THE VALVE BROKE OFF IN THE SIMPLE ACT OF REMOVING THE CAP TO ADD AIR. BREAK WAS THE END OF THE VALVE STEM AND PREVENT AIRING THE TIRE. THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT INSPECTED ALL WHEELS AND FOUND TWO MORE CAPS WHICH THEY REFUSED TO TRY TO LOOSEN SINCE THEY WERE OUT OF VALVES TO REPLACE. THIS SERVICE DEPARTMENT SEEMED TO RECOGNIZE THEIR EFFORT WOULD LIKELY HAVE SAME RESULT. THEY SEEMED TO KNOW THIS IS A PROBLEM. A QUICK INTERNET SEARCH SHOWS THIS TO BE A COMMON EXPERIENCE. THE ABILITY TO PRESSURIZE THE TIRE IS A ROUTINE MAINTENANCE TASK WHICH MUST HAVE ROBUST TIRE VALVE, SINCE TIRE PRESSURE IS CRITICAL SAFETY REQUIREMENT. THE TYPICAL USER IS VERY USE TO REMOVING A TIRE VALVE CAP AND NOT HAVE A PROBLEM. THE VALVE DESIGN BEING USED BY HYUNDAI APPEARS TO BE COMMON DESIGN FOR MANY MODELS/YEARS. THIS IS A VERY SERIOUS PROBLEM WITH A DESIGN FOR A CRITICAL SAFETY COMPONENT. THIS NEEDS TO BE INVESTIGATED AND IMMEDIATE CORRECTIVE ACTION TAKEN. *TR

NHTSA ID 10432413 · filed Oct 21, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/02/14

NHTSA ID 10644698 · filed Oct 14, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TIRE VALVE W/TMPS FAILS. THIS IS A SIMPLE AND VERY STANDARD BUT CRITICAL COMPONENT TO MAINTAINING TIRE AIR PRESSURE. THE VALVE BROKE OFF IN THE SIMPLE ACT OF REMOVING THE CAP TO ADD AIR. BREAK WAS THE END OF THE VALVE STEM AND PREVENT AIRING THE TIRE. THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT INSPECTED ALL WHEELS AND FOUND TWO MORE CAPS WHICH THEY REFUSED TO TRY TO LOOSEN SINCE THEY WERE OUT OF VALVES TO REPLACE. THIS SERVICE DEPARTMENT SEEMED TO RECOGNIZE THEIR EFFORT WOULD LIKELY HAVE SAME RESULT. THEY SEEMED TO KNOW THIS IS A PROBLEM. A QUICK INTERNET SEARCH SHOWS THIS TO BE A COMMON EXPERIENCE. THE ABILITY TO PRESSURIZE THE TIRE IS A ROUTINE MAINTENANCE TASK WHICH MUST HAVE ROBUST TIRE VALVE, SINCE TIRE PRESSURE IS CRITICAL SAFETY REQUIREMENT. THE TYPICAL USER IS VERY USE TO REMOVING A TIRE VALVE CAP AND NOT HAVE A PROBLEM. THE VALVE DESIGN BEING USED BY HYUNDAI APPEARS TO BE COMMON DESIGN FOR MANY MODELS/YEARS. THIS IS A VERY SERIOUS PROBLEM WITH A DESIGN FOR A CRITICAL SAFETY COMPONENT. THIS NEEDS TO BE INVESTIGATED AND IMMEDIATE CORRECTIVE ACTION TAKEN. *TR

NHTSA ID 10432413 · filed Oct 21, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

REAR HUBS AND BEARINGS WERE REPLACED AT 36,300 UNDER WARRANTY AND AT 45,493 AND REPAIR IS NOW REQUIRED AGAIN 67,000. IF NOT REPAIRED, WHEELS CAN SEIZE. FREQUENCY OF THIS REPAIR WOULD INDICATE FAULTY ENGINEERING AND A SAFETY HAZARD. *TR

NHTSA ID 10588585 · filed May 15, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

1. THE HORN WON'T WORK WHEN YOU PUSH THE HORN 3 TO 4 TIMES IT KEEPS BLOWING THE FUSE 15A . I REPLACE THE RELAY SWITCH AND IT STILL BLOWS THE 15A GUESS. 2. I. STARTED UP MY CAR DROVE THROUGH MY NEIGHBORHOOD ABOUT 10 MILES PER HOUR AND THE AIRBAG LIGHT CAME ON FOR NO REASON ON THE DASHBOARD AND WON'T CUT OFF. I HAD 1 PASSENGER IN THE FRONT SEAT, WHEN THIS HAPPEN AND IT STILL TAYS ON EVEN WHEN BY MYSELF,

NHTSA ID 11319354 · filed Mar 26, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .