RoadVitals

2023 Ic Bus EV

Recalls, owner-reported complaints, investigations and safety data

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 22V367000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 10, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Ic Bus EV. 5 safety recalls have been issued covering this model year; and 31 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V065000

STRUCTURE:BODY:ROOF AND PILLARS

Feb 10, 2023
12,507 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2022-2024 IC Bus CE, 2022-2023 IC CE SBus, IC RE, and 2023 EV school buses. The roof panel may have been manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
The risk: A school bus roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
The remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed April 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23501.
Navistar, Inc.Manufacturer number 23501View on NHTSA.gov
22V909000

SUSPENSION:MULTIPLE AXLE:TORQUE ARM

Dec 8, 2022
6,948 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2023 IC RE, IC EV, and 2023-2024 IC CE school buses. The fasteners that connect the transverse torque arm to the rear axle housing may have been tightened incorrectly, which can allow the rear axle to shift side to side.
The risk: A rear axle that moves side to side can cause a loss of handling and control, increasing the risk of a crash. In addition, a loose rear axle may cause vehicle instability during an evacuation in an emergency, increasing the risk of injury.
The remedy: Dealers will replace and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22527.
Navistar, Inc.Manufacturer number 22527View on NHTSA.gov
22V870000

STEERING:CRITICAL FASTENERS; SUSPENSION:CRITICAL FASTENERS

Nov 23, 2022
5,645 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.
The risk: A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.
The remedy: Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22525.
Navistar, Inc.Manufacturer number 22525View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Coolant Hose Reroute

ENGINE

Certain IC Bus® Electric CE Series buses may have incorrect coolant hose routing for the cabin heat which may cause coolant to leak from the cabin heat surge tank overflow hose

IK230030

ELECTRICAL SYSTEM

This document AC circuit overcurrent causing Level 2 AC charger failires

IK2300024

ELECTRICAL SYSTEM; POWER TRAIN

CE EV and eMV Calibration Release information

IK0800351

ELECTRICAL SYSTEM

J1939 Data Link Source Address Information

IK2300023

VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

EV CE Bus Electric Heater Fuse Inspection and Heater Control Adjustment

IK2300022

VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Cabin Heat Coolant Over Boil with fault SPN 5574 FMI 7

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ic Bus EV by model year
YearComplaintsRecallsInvestigationsIssue Index
2023Viewing050—
2022010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.