RoadVitals

2018 Intech Custom Trailer Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 15, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 15, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2018 Intech Custom Trailer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed Jul 15, 2020

I HAVE A SAFETY CONCERN WITH THE FACTORY INSTALLED ROOF RACK SYSTEM ON MY TRAVEL TRAILER. THE WELDS ON THE ALUMINUM TUBE CROSS MEMBERS AND POST THAT MOUNT DIRECTLY TO THE FRAME HAVE ALL CRACKED. THE SCREWS HOLDING THESE PARTS TOGETHER HAVE ALSO STRIPPED OUT WHICH HAS LEFT THE ENTIRE ASSEMBLY LOOSE ON THE TOP OF THE TRAILER. I NOTICED THE ISSUE ONLY AFTER UNLOADING MY KAYAKS OFF THE RACK COMING BACK FROM MY LATEST TRIP. I BELIEVE IF LEFT UNNOTICED, THIS HAS THE POTENTIAL FOR FALLING OFF UNDER LOAD AND WHILE TRAVELING DOWN THE ROAD CAUSING A HAZARD TO OTHER DRIVERS. I HAVE CONTACTED THE MANUFACTURER ABOUT THE ISSUE AND HAD REQUESTED THE CALCULATIONS THAT PROVE THAT THIS ROOF RACK SYSTEM IS SAFE AND APPROVED BY AN ENGINEER. I HAVE NOT RECEIVED ANY REPLY OTHER THAN QUOTE FOR A NEW CROSS MEMBER AT MY EXPENSE.*DT*DT*JB

NHTSA ID
11339492
Incident
Jul 5, 2020
Mileage
4,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .