RoadVitals

2013 International Ce Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 29, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 17, 2013

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2013 International Ce. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Aug 29, 2017
Fire reported

OUR BUS WAS AT INTERNATIONAL DEALER IN TUSCALOOSA HAVING WARRANTY WORK DONE. WHILE SERVICE DEPARTMENT WAS DOING WORK ON BUS IT CAUGHT FIRE AND WAS DESTROYED. THIS OCCURRED ON JULY 31 2017. THE DEALER'S (SOUTHLAND) INSURANCE CARRIER TOLD ME ON PHONE AUGUST 24TH THAT THE MANUFACTURER HAD A KNOWN ISSUE WITH THIS PRODUCT AND THAT IS WHY THINGS ARE TAKING SO LONG .SAID FIRE INVESTIGATOR HAS REQUESTED MECHANICAL ENGINEER. TRAVELERS INSURANCE IS CARRIER FOR SOUTHLAND INT. [XXX] [XXX] IS WHO I TALKED TO FROM TRAVELERS ON AUGUST 24TH CLAIM # [XXX] WE HAVE 5 MORE OF THESE BUSES IN USE AND MULTIPLE ENGINE ISSUES. CONCERNED WITH SAFETY AFTER THIS ONE BURNED. MY NAME [XXX] TRANSPORTATION SUPERVISOR [XXX]DEPT. OF ED VERNON ALABAMA [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11020277
Incident
Jul 31, 2017
Mileage
50,000 mi
Body & structureBrakes
Filed Sep 17, 2013
Crash reported

A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR 230 OTHER BUSES IN OUR FLEET EVEN COME CLOSE TO IMPACTING THE GROUND AT THIS APARTMENT COMPLEX. THIS NEWER LOW AIR TANK CONFIGURATION IS AN EXTREME SAFETY HAZARD ESPECIALLY IF IT WERE CROSSING RAILROAD TRACKS WITH SPECIAL NEEDS STUDENTS ON BOARD. INTERNATIONAL CHANGED THE DESIGN AND CONFIGURATION OF THE AIR TANKS IN 2013 FROM PREVIOUS YEAR MODELS. PREVIOUS YEAR MODELS HAD THE TANKS WELL ABOVE THE CHASSIS FRAME AND WERE NEVER AN ISSUE. *TR

NHTSA ID
10544014
Incident
Aug 24, 2012
Mileage
600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .