Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 8 NHTSA owner-reported complaints for the 2013 International Prostar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–8 of 8
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
MY DRIVER WAS HEADING UP THE 93/95 RENO WHEN THE FRONT SEAL BROKE ON THE NAVISTAR MAXXFORCE ENGINE. MY TRACTOR RELEASED ALL OF THE OIL ONTO THE HIGHWAY. WHICH CAUSES ENGINE TO SHUT DOWN. I WAS TOLD BY THE TECH THAT THIS PROBLEM IS VERY COMMON WITH THIS PARTICULAR ENGINE I'VE ALREADY REPLACED TWO TWO FRONT SEALS WITH MY OTHER TRACTORS WHICH ARE 2013 PROSTAR MAXXFORCE ENG
WHILE IN MOTION THE ALUMINUN HANGARS ON MUD FLAP SPLASH GUARD ASSEMBLY BROKE OFF AT HANGAR SECURMENT AREA WEAKENED IN FRONT OF DUAL TIRES FAILED AT 465;000 MILES BOTH BRAKETS FAILED LEFT AND RIGHT AND FELL OFF ON TO ROAD, HANGAR, MUDFLAP ASSEMBLY DUE TO POOR TENSILE DESIGN OF ALUMINUM SERATED.. I REPLACED AT $500.00 BOTH HANGR AND MUD FLAP COST TO ME NOTIFIED NAVIISTAR INYTERTNATIONAL AND CREATED A CASE FILE THERE 3775108 LAST MAY. SUBSEQUENTLY, LAST WEEK 7.18.2017, THE HOOGD GRILLE CLIPS FAILED ON BUMPY RAODS AND THE GRILLE ASSEMBLYFLEW OFF. THERE ARE 4 BOLTS ON ON THE BOTTOME OF THE GRILLE SECUREING THE GRILL TO THE BODY. CLIPS AT THE TOP HOLD THE GRILL IN BUT FAILED OVER BUMPY ROADS AND GRILL FELL FOREWARD IN MOTION CRACKED OFF BROKE PLASTIC SECUREMENT 4 SCREW PLASTIC HOLDERS PART OF THE HOOD BODY AND RIPED OFF. NAVISTAR NOW HAS 4 MORE BOLTS AT THE TOP ON THEIR 2016, 2017 NEW TRUCK MODELS ADMITTING 4 BOLTS WERE NOT A VIABLE ENGINEERING SECUREMENT. MUD FLAPS ASSEMPBLEY 2 OF THEM ARE ON THE ROADS AND A GRILE FROM POOR NAVISTAR INTERNATIONAL ENGINEERING. FLEET NEEDS TO BE GROUNDED. PEOPLE WILL GET KILLED. SO, IN 3 MONTHS 2 MUD FLAPS FELL OFF THE TRACTOR AND THE GRILLE FLEW OFF DUE TO IMPROPER SECUREMENT TO THE TRACTOR. ENGINEERING DID A CHEAP JOB. MORE WILL FAIL. MORE COMPONENTS WILL FAIL ON 1,000S OF TRACTORS OUT THERE. I EXPECT TO BE REIMBURDSED IN FULL. REPAIRS OVERALL WILL COST ME $20,000 IN LOST LOADS DUE TO NAVISTAR ENGINEERING FAILING ON MY GRILLE, HOOD, MUD FLAPS AND THEY WILL KILL INNOCENT PEOPLE AS WE SPEAK DUT TO THEIR NEGLAGENCE. THJE NEW TRUCKS HAVE 4 MORE BOLTS ADDED TO THE TOP OF THE GRILL THEY FIXED THE PROBLEM BUT NOT ON THE 2015, 2014, 2013, 2012S THE GRILL WILL FALL OFF THEY RECOGNIZE THERE SCREWUP AND GRILLS FELL OFF
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RETURNED TO NORMAL AFTER IT WAS RESTARTED. THE FAILURE RECURRED ON VARIOUS OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO TURN THE IGNITION OFF, THE VEHICLE FAILED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO SEAL FAILED AND PUMPED OIL INTO THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 301,272.
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE COMPARTMENT SUDDENLY BURST INTO FLAMES. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE SUMMONED. THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEADLIGHT. THE PASSENGER SUSTAINED A BROKEN ANKLE FROM JUMPING OUT OF THE VEHICLE AND BOTH THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,097. THE VIN WAS UNAVAILABLE.
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL HAVE TO REMOVE THE CAB TO INSPECT THE EXHAUST. ALSO, I HAVE A PROBLEM WITH THE CRUISE CONTROL NOT SLOWING THE TRUCK DOWN WHEN GOING OVER A HILL. I HAVE TO TAP THE BRAKES IN ORDER DEACTIVATE THE SYSTEM AND THEN USE THE JAKES BRAKE AND REGULAR BRAKE TO SLOW THE TRUCK DONW.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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