RoadVitals

2002 International Re Bus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 9, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 20, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 International Re Bus, most frequently naming the engine category. 1 safety recall has been issued covering this model year; and 71 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V004010

VEHICLE SPEED CONTROL

Sep 20, 2002
31,145 units potentially affected
The defect: ON CERTAIN SCHOOL AND TRANSIT BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
The risk: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
The remedy: INTERNATIONAL WILL RETROFIT VEHICLES WITH A NEW PEDAL ROD AND BRACKET. OWNER NOTIFICATION BEGAN DECEMBER 16, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 02511View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Oct 9, 2006
Fire reported

SINCE WE HAD A REAR-ENGINE BUS CATCH FIRE LAST OCTOBER (DETAILS OF THAT VEHICLE INCLUDED WITH THIS COMPLAINT), I HAVE BECOME VERY SENSITIVE TO STORIES REGARDING SIMILAR INCIDENTS. SINCE WE HAD THE FIRE, I HAVE SEEN 3 OR 4 ARTICLES LIKE THE RECENT ONE PASTED IN BELOW ON RE SCHOOL BUSES THROUGHOUT THE NATION CATCHING FIRE AND BURNING. THE STORIES ALWAYS HAVE SOMETHING IN COMMON--THE FIRE STARTED IN THE ENGINE COMPARTMENT (LIKE OURS DID). I'M CONCERNED ABOUT THE EXISTENCE OF SOME SORT OF SYSTEMIC PROBLEM WITH RE SCHOOL BUSES. IS THERE ANYTHING WE CAN DO TO FIND OUT IF THERE IS A PROBLEM OR IF THIS ISSUE NEEDS TO BE LOOKED INTO? THE NTSB DID INVESTIGATE OUR FIRE AND COMPLETED A FACTUAL REPORT FOR US BUT IT DID NOT SPECIFY THE CAUSE OF THE FIRE. THE INVESTIGATORS TOLD ME THAT THEY DO NOT NORMALLY LOOK FOR A CAUSE UNLESS THERE ARE CASUALTIES. PLEASE NOTE: MY COMPLAINT IS NOT ABOUT OUR SPECIFIC INCIDENT; IT IS ABOUT THE FACT THAT I HAVE SEEN SEVERAL RECENT STORIES ABOUT RE SCHOOL BUSES THAT CAUGHT ON FIRE UNDER VERY SIMILAR CIRCUMSTANCES. 10/7/2006 - SPECIAL TO THE POST-JOURNAL CASSADAGA OLEAN HIGH SCHOOL CHEERLEADERS SPENT FRIDAY CHEERING THEIR BUS DRIVER AND THE CASSADAGA VOLUNTEER FIREFIGHTERS INSTEAD OF THEIR FOOTBALL TEAM AFTER THEIR BUS CAUGHT FIRE ON THE WAY TO DUNKIRK. THE BUS CAUGHT FIRE JUST SOUTH OF CASSADAGA ON ROUTE 60. ALLEN PARKER, CASSADAGA FIRE CHIEF, SAID THE BUS DRIVER GOT THE 13 CHEERLEADERS AND TWO PARENTS SAFELY OFF THE BUS BEFORE HE EXITED IT HIMSELF. EVERYONE GOT OFF THE BUS WITHOUT ANY INJURIES, PARKER SAID. HE SAID THE FIRE BEGAN IN THE REAR ENGINE OF THE BUS AND SPREAD THROUGHOUT THE INTERIOR OF THE VEHICLE, LEAVING CHARRED REMNANTS OF THE BUS ONCE FIREFIGHTERS PUT THE FIRE OUT. I WOULD SAY IT WAS PROBABLY TOTALED, HE SAID. THE BUS PASSENGERS WERE TRANSPORTED TO THE CASSADAGA FIRE HALL AND WERE TREATED TO PIZZA AND DRINKS WHILE THEY WAITED FOR ANOTHER BUS TO TAKE THEM BACK TO OLEAN. THEY MISSED THE FOOTBALL GAME, PARKER SAID. *JB

NHTSA ID
10170269
Incident
Oct 4, 2005
Mileage
36,366 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Title: Service Portal iKNow Feedback Case Types Applies To: All

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Re Bus by model year
YearComplaintsRecallsInvestigationsIssue Index
2004010—
2003020—
2002Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.