NHTSA safety investigation
NHTSA Investigation DP15008
Defect Petition · Forest River, Inc. · LATCHES/LOCKS/LINKAGES:DOORS:LATCH
An investigation is not a finding that a defect exists.
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
What NHTSA is examining
The agency's own description of the inquiry, quoted as published
Shasta Airflyte Safety Issues
The Office of Defects Investigation (ODI) opened this investigation after receipt of Defect Petition ES15-004654.The petition alleged eleven (11) separate issues.Six (6) of the issues related to vehicle design or construction.The other five (5) related to corporate safety culture.ODI considered each issue separately during it's evaluation.An outline of the issues follows.Additional details are included in the attached Evaluation Report.Four (4) issues were addressed with recalls: Window failuresRecall 15V-553 Wheel well/Suspension/RimsRecall 15V-552 Passenger tire failures Recall 15V-369 Dinette bed failures Recall 16V-218One (1) issue was addressed with a Technical Service Bulletin (TSB). Body separation from frame.OEM TSB # 53-05112016-0191.One (1) issue, Door Lock Failures, was not considered a safety issue as NFPA Standard 1192 requires multiplemeans of egress.The remaining five (5) issues, listed below, were either directly or indirectly addressed by a Consent Order issued July 8, 2015. (1) Questionable record keeping practices on serious defects (2) Shasta & Dealer dismissing safety concerns reported by owners (3) No proactive plans to address known defects (4) Poor service management practices, owners have no support (5) Barriers [to customer feedback]This investigation is closed. The agency is actively involved with Forest Riverto improve its corporate safety culture and reserves the right to take further action if warranted.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers:10715617, 10716585, 10716724, 10716729, 10716759, 10716854, 10717124, 10717213, 10717214, 10717217, 10717218, 10721743, 10721784, 10721793, 10721800, 10721913, 10722087, 10722308, 10730470, 10733176, 10733186, 10734026, 10735477, 10744818, 10745868,10758568, 10758570, 10758572, 10758578, 10758579, 10758582, 10758584, 10758587, 10758591, 10758593, 10759735, 10785358, 10786649, 10786660, 10846348, 10854917
An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.
Investigation details
Identifiers, dates and outcome as recorded by NHTSA
- Action number
- DP15008
- Investigation type
- Defect Petition (DP)
- Status
- Closed
- Manufacturer
- Forest River, Inc.
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Opened
- Dec 4, 2015
- Closed
- Jun 28, 2016
- Associated recall campaign
- 16V218000
Vehicles named in this investigation
1 model year across 1 model
Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.