NHTSA safety investigation
NHTSA Investigation PE07049
Preliminary Evaluation · General Motors, LLC · VISIBILITY
An investigation is not a finding that a defect exists.
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
What NHTSA is examining
The agency's own description of the inquiry, quoted as published
SIDE FRONT WINDOW SHATTERS
THE SUBJECT VEHICLE IS MANUFACTURED BY NEW UNITED MOTOR MANUFACTURING, INC. (NUMMI) IN FREMONT, CALIFORNIA.NUMMI IS A JOINT VENTURE BETWEEN GENERAL MOTORS AND TOYOTA.TOYOTA IS RESPONSIBLE FOR RESPONDING TO THIS NHTSA INVESTIGATION.TOYOTA REPORTS THAT ITS EVALUATION IS INCOMPLETE AT THIS TIME, HOWEVER; TOYOTA HAS IDENTIFIED TWO ISSUES THAT CAN CONTRIBUTE TO SIDE WINDOW GLASS BREAKING.IN ITS JANUARY 11, 2008 LETTER TO ODI, TOYOTA STATED THAT A MAJORITY OF THE REPORTS INCLUDED IN THIS RESPONSE ARE MOST LIKELY RELATED TO THE LOOSENING OF THE WINDOW REGULATOR BOLTS.THE SECOND ISSUE IS, LESS PREDOMINANTLY, THE INTERFERENCE OF THE SIDE WINDOW GLASS WITH THE DOOR CHECK LINK....ODI HAS RECEIVED 46 CONSUMER COMPLAINTS ALLEGING THAT THE DRIVER AND/OR PASSENGER POWER FRONT WINDOW SHATTERED, AND/OR THE WINDOW MAKES A POPPING/CLICKING NOISE DURING OPERATION.A LOOSENING OF THE WINDOW REGULATOR BOLTS MAY PRODUCT A POPPING NOISE WHILE OPERATING THE WINDOW.THE POWER WINDOW SYSTEM IN THE VIBE IS ALSO USED IN THE TOYOTA COROLLA AND THE TOYOTA COROLLA MATRIX.TOYOTA IDENTIFIED 203 COMPLAINTS FOR MODEL YEAR (MY) 2003-2004 PONTIAC VIBE; AND, 254 COMPLAINTS FOR MY 2003-2004 TOYOTA COROLLA AND TOYOTA COROLLA MATRIX ALLEGING THAT THE SIDE FRONT POWER WINDOW SHATTERED AND/OR MADE A POPPING/CLICKING NOISE DURING OPERATION.TOYOTA IS STILL MONITORING AND EVALUATING THIS ISSUE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-004) TO FURTHER INVESTIGATE THIS ISSUE .
An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.
Investigation details
Identifiers, dates and outcome as recorded by NHTSA
- Action number
- PE07049
- Investigation type
- Preliminary Evaluation (PE)
- Status
- Closed
- Manufacturer
- General Motors, LLC
- Component
- VISIBILITY
- Opened
- Sep 27, 2007
- Closed
- Feb 5, 2008
- Associated recall campaign
- None recorded
Vehicles named in this investigation
2 model years across 1 model
Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.