RoadVitals

NHTSA safety investigation

NHTSA Investigation PE13029

Preliminary Evaluation · Nissan North America, Inc. · POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

ClosedPreliminary Evaluation

An investigation is not a finding that a defect exists.

NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.

Model years namedModel years in our database that NHTSA associated with this inquiry. Being named in an investigation says nothing about whether an individual vehicle has any problem.
2
2 models
Opened
Aug 29, 2013
Preliminary Evaluation
Closed
Mar 31, 2014

What NHTSA is examining

The agency's own description of the inquiry, quoted as published

Transmission cooler hose separation

On March 25, 2014, Nissan North America (Nissan) submitted a Defect Information Report to NHTSA describing a defect of inadequate hose clamping force that may result in the internal transmission oil cooler (ITOC) hose detaching from the cooler.According to Nissan, transmission fluid leakage from a detached ITOC hose results in a progressive series of symptoms beginning with malfunction indicator lamp (MIL) illumination, followed by noise and vibration and culminating in loss of power due to transmission failure.Many of the incident vehicle drivers interviewed by ODI indicated that the loss of power occurred soon after the first symptoms were observed.The recall covers approximately 3,065 Pathfinder vehicles built from the start of MY 2013 production on April 18, 2012, through October 3, 2012, when Nissan implemented several production improvements to address concerns with ITOC hose detachment.Infiniti JX vehicles investigated in PE13-029 are not included in the recall as they are equipped with a different CVT transmission with a lower operating pressure.Owners of all potentially affected vehicles will be notified within 60 days to take their vehicles to a Nissan dealer.The dealer will install an oil hose repair kit at no charge to owners.ODI's analysis of failure data for the 3,065 Pathfinder vehicles that are included in Nissan's recall identified 12 Vehicle Owner Questionnaires (VOQs), 134 Nissan complaints and field reports and 259 warranty claims.This equates to a complaint/field report rate of 47.6 incidents per thousand vehicles (IPTV) and a warranty claim rate of 8.5 percent.The failure rates for the 120,474 subject vehicles that are not included in the recall are much lower, with complaint rates of 0.4 and 0.8 IPTV and warranty claim rates of 0.1 and 0.2 percent for the remaining MY 2013 Pathfinder and JX vehicles, respectively.This investigation is closed.The VOQ numbers associated with this closing are: 10558389, 10556011, 10546402, 10545032, , 10531793, 10509314, 10507077, 10503884, 10500834, 10499362, 10497685, 10496606, 10494583, 10493759, 10493701, 10490959.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.

Investigation details

Identifiers, dates and outcome as recorded by NHTSA

Action number
PE13029
Investigation type
Preliminary Evaluation (PE)
Status
Closed
Manufacturer
Nissan North America, Inc.
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Opened
Aug 29, 2013
Closed
Mar 31, 2014
Associated recall campaign
14V142000

Vehicles named in this investigation

2 model years across 2 models

Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.