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NHTSA safety investigation

NHTSA Investigation PE23022

Preliminary Evaluation · General Motors, LLC · ELECTRICAL SYSTEM

ClosedPreliminary Evaluation

An investigation is not a finding that a defect exists.

NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.

Model years namedModel years in our database that NHTSA associated with this inquiry. Being named in an investigation says nothing about whether an individual vehicle has any problem.
4
1 model
Opened
Nov 29, 2023
Preliminary Evaluation
Closed
Mar 3, 2025
No associated recall recorded

What NHTSA is examining

The agency's own description of the inquiry, quoted as published

Loss of Motive Power due to the Battery Energy Control Module

On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.

Investigation details

Identifiers, dates and outcome as recorded by NHTSA

Action number
PE23022
Investigation type
Preliminary Evaluation (PE)
Status
Closed
Manufacturer
General Motors, LLC
Component
ELECTRICAL SYSTEM
Opened
Nov 29, 2023
Closed
Mar 3, 2025
Associated recall campaign
None recorded

Vehicles named in this investigation

4 model years across 1 model

Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.