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NHTSA safety investigation

NHTSA Investigation RQ25001

Recall Query · Phoenix Motorcars · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

OpenRecall Query

This investigation is open. That is not a finding that a defect exists.

NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.

Model years namedModel years in our database that NHTSA associated with this inquiry. Being named in an investigation says nothing about whether an individual vehicle has any problem.
3
1 model
Opened
Jun 27, 2025
Recall Query
Status
Open
No outcome recorded yet

What NHTSA is examining

The agency's own description of the inquiry, quoted as published

Remedy Effectiveness of Recall 22V887

In November 2022, Proterra Operating Company, Inc. (Proterra) filed a safety recall (NHTSA recall 22V887) covering nineteen 2017-2019 Proterra Catalyst transit buses to address the potential of liquid accumulation in the 400-volt battery packs, increasing the risk of a fire. On December 16, 2022, Proterra mailed an interim owner notification letter stating that Proterra would physically inspect and analyze each recalled battery pack.In October 2023, Proterra amended their filing to now cover 300 vehicles, with a final remedy plan of updating the battery monitoring software. According to the final remedy documents from Proterra, should liquid be detected within the battery pack, the updated software would illuminate a warning light in the driver's dash display, prevent the batteries from being charged, and reduce the maximum speed of the buses.As of the most recent recall completion rate report, 109 of the 300 buses (36.3%) have received the software update. In August 2023, Proterra declared bankruptcy, with its the three major business areas going to three separate companies.Phoenix Motorcars assumed liability for recall 22V887. On June 5, 2025, a fire occurred at the Southeastern Pennsylvania Transportation Authority (SEPTA) decommissioning lot.Local officials stated that the fire initiated in a battery pack of one of the Proterra buses. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness of recall 22V887 and to further understand the effects of nearly two-thirds of the affected population having not yet received the recall remedy.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.

Investigation details

Identifiers, dates and outcome as recorded by NHTSA

Action number
RQ25001
Investigation type
Recall Query (RQ)
Status
Open
Manufacturer
Phoenix Motorcars
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Opened
Jun 27, 2025
Closed
Not recorded
Associated recall campaign
None recorded — the inquiry is ongoing

Vehicles named in this investigation

3 model years across 1 model

Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.