RoadVitals

2007 Itasca Horizon Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 5, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 27, 2009

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2007 Itasca Horizon. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Jul 5, 2017

THIS COMPLAINT IS ABOUT THE CUMMINS ISL ENGINE FAILURES. A LIGHT ON OUR DASH PINGED AND FLASHED. I CALLED FREIGHTLINER AND WAS TOLD IT WAS A STOP ENGINE LIGHT. I WAS TOLD IT WAS PROBABLY A "GLITC" AND IT WAS OKAY TO DRIVE. HOWEVER, WE TOOK IT INTO A FREIGHTLINER/CUMMINS REPAIR FACILITY TO JUST CHECK IT OUT. THEY FOUND THAT THE OIL PRESSURE WAS FINE, NO PROBLEM WITH THE SENDING UNIT, OR THE DASH INSTRUMENT CLUSTER, SO THEY DROPPED THE OIL PAN. THEY FOUND THAT A THRUST BUSHING HAD FALLEN OFF ONE OF THE CRANKSHAFT BEARINGS AND 2 OF THE MAIN BEARINGS HAD SPUN OUT. HAD WE NOT STOPPED AND TAKEN THE COACH IN TO BE LOOKED AT, THAT ENGINE WOULD HAVE BLOWN APART ON THE HIGHWAY AND POSSIBLY KILLED SOMEONE AND DEFINITELY WOULD HAVE CAUSED MAJOR DAMAGE TO THE COACH. THESE CUMMINS ENGINES HAVE ALREADY BEEN RECALLED ONCE, BUT THE ENGINE SERIAL NUMBERS NEED TO BE EXTENDED. MY ENGINE FALLS JUST OUTSIDE THE RECALL NUMBERS.

NHTSA ID
11002998
Incident
May 26, 2017
Mileage
52,948 mi
Body & structure
Filed Apr 27, 2009

WHILE ON A TRIP IN OUR MOTOR HOME, WE HEARD AN INTERMITTENT GRINDING SOUND. WE IMMEDIATELY TOOK THE UNIT TO AN RV DEALER, WHO AFTER DISCUSSION OF THE ISSUE, ADVISED US TO TAKE IT TO A FREIGHTLINER DEALER. FREIGHTLINER DISCOVERED THAT THE REAR AXLE ON THE DRIVER'S SIDE HAD SHIFTED BACKWARDS, AND WAS CAUSING THE WHEEL TO GRIND AGAINST THE WHEEL WELL. THEY ALSO DISCOVERED TWO BOLTS WERE LOOSE AND A THIRD BOLT WAS MISSING ENTIRELY. THEY INDICATED THAT THIS COULD ONLY HAVE EMANATED FROM THE FACTORY. THEY ALSO STATED THAT HAD THIS ISSUE BEEN LEFT UNATTENDED, IT COULD HAVE RESULTED IN MORE SERIOUS DAMAGE AND/OR AN ACCIDENT. FREIGHTLINER AGREED TO COVER THE COST OF THE REPAIR TO THE AXLE AND CHASSIS, AND EVENTUALLY AGREED TO PAY FOR REPLACEMENT AND REPAINTING OF THE WHEEL WELL. ALTHOUGH THIS INCIDENT OCCURRED IN EARLY OCTOBER 2008, WE HAVE ONLY BEEN ADVISED TODAY (4/27/09) THAT OUR UNIT IS READY FOR PICKUP, DENYING US THE USE OF OUR MOTOR HOME FOR SEVEN MONTHS. *TR

NHTSA ID
10267000
Incident
Oct 2, 2008
Mileage
5,788 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .