2006 Itasca Navion Problems

CRACKED TURBO RESONATOR TUBE RESULTS IN LOSS OF POWER. VEHICLE GOES INTO "LIMP HOME MODE" RESULTING IN VEHICLE SLOW DOWN AND SPEED BELOW POSTED MINIMUMS, PARTICULARLY ON UPHILL EXPRESSWAY GRADES. *TR

CRACKED TURBO RESONATOR TUBE RESULTS IN LOSS OF POWER. VEHICLE GOES INTO "LIMP HOME MODE" RESULTING IN VEHICLE SLOW DOWN AND SPEED BELOW POSTED MINIMUM ON UPHILL EXPRESSWAY GRADES. *TR

THE 100LB OUTSIDE STORAGE CONTAINER LOCATED OM THE PASSENGER SIDE OF MY ITASCA NAVION, H MODEL HAS SLID OUT TO THE OPEN POSITION TWICE WHILE DRIVING. THIS IS A SAFETY ISSUE THAT REQUIRES A FIX BEFORE SOMEONE IS SERIOUSLY INJURED. *JB

2006 ITASCA NAVION UNDERCARRIAGE STORAGE BIN LATCH DID NOT HOLD WHILE DRIVING. BIN SLID OPEN AND HIT TREE, SHEARING OFF THE STORAGE BIN AND LOWER SIDE PANELS. *NM

I RESPONDED TO A RECALL NOTICE (S91) ABS BRAKE LIGHT INDICATOR LIGHT MALFUNCTION. I WAS ADVISED THAT THIS IS DONE AS A SOFTWARE UPDATE TO THE COMPUTER ON MY SPRINTER MOTOR HOME. THE WORK WAS DONE BY ARRIGO DODGE.. HOWEVER, THE NEXT TIME I USED THE MOTOR HOME, THE ABS BREAK SYSTEM FAILED (WHILE EVACUATING HURRICANE IRMA) THUS CAUSING THE MOTOR HOME TO GET STUCK IN 2ND GEAR WITH NO ABS BRAKES.. THE TOTAL BILL FOR PARTS AND LABOR WAS $5,054.26. THE GRAND TOTAL WAS $7678.49 AFTER ALL OTHER EXPENSES. AT THIS TIME, THE MOTOR HOME DOES NOT HAVE A WORKING ABS BRAKE SYSTEM WHICH IS A SAFETY ISSUE. THE REPAIR PEOPLE ADVISED ME THAT IF I PUT THE UPDATED SOFTWARE INTO THE NEW COMPUTER, THERE IS A 1 IN 3 CHANCE IT WOULD BLOW OUT THE COMPUTER AGAIN. MY MECHANIC STATED, IN WRITING, THAT THE REPAIR WAS DIRECTLY CAUSED BY UPDATE. AFTER SPEAKING TO JOHN ARRIGO AND ADVISING HIM OF PROBLEM, MR. ARRIGO DENIED ANY RESPONSIBILITY FOR THE PROBLEM. HE REFUSED TO CORRECT THE PROBLEM OR MAKE GOOD. MR. ARRIGO STATED HE DID NOT WRITE THE FAULTY SOFTWARE AND THEREFORE IS NOT RESPONSIBLE. THIS ATTITUDE PRESENTS AS UNPROFESSIONAL AND IS A SERIOUS SAFETY DANGER FOR CUSTOMERS AS WELL AS THE PUBLIC. ALL OTHER COMPANY'S CONTACTED REFUSED RESPONSIBILITIES INCLUDING DEALERS AND ALL PARTS MANUFACTURES OF THE MOTORHOME.

THIS WAS THE THIRD TURBO FAILURE SINCE OUR PURCHASE OF THIS RV VEHICLE: 2006 ITASCA NAVION, WITH THE DODGE/MERCEDES BENZ SPRINTER. THE FIRST FAILURE WAS IN SEPT. , '05, ABOUT 1 1/2 MONTHS AFTER OUR PURCHASE. THE SECOND WAS IN AUGUST, '06. EACH TIME, IT LOST POWER SUDDENLY, WHILE WE WERE ON A MAJOR HIGHWAY, DECREASING OUR SPEED IMMEDIATELY TO APPROXIMATELY 30-35 MPH IF ON A DOWNHILL OR STRAIGHT ROAD. IT HAD NO POWER TO CLIMB EVEN A SLIGHT INCLINE. EACH TIME, THE RESONATOR HAD TO BE REPLACED. WE HAVE MET OTHER OWNERS OF THE SAME TYPE OF VEHICLE WHO HAVE HAD SIMILAR EXPERIENCES. ALL HAVE BEEN TOLD BY MECHANICS THAT THIS MOTOR WAS A POOR DESIGN; THAT WE COULD PURCHASE AND CARRY A SPARE RESONATOR WITH US FOR FUTURE FAILURES. THIS IS NOT ACCEPTABLE AND WILL CERTAINLY NOT KEEP US SAFE ON THE ROADS. *TR