RoadVitals

2007 Itasca Sunrise Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 28, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 28, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2007 Itasca Sunrise. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Suspension
Filed Feb 28, 2018

WHILE DRIVING MY 2007 ITASCA SUNRISE FORD CHASSIS AT SPEEDS OF 60 MPH I FELT AN INTERMITTENT SHIMMY IN THE STEERING COLUMN. I HEARD A SMALL SQUEAL SOUND THAT WENT AWAY. AFTER DRIVING I NOTICED THAT THE RIGHT WHEEL WAS RATHER WARM. I THOUGHT IT WAS THE BRAKE GRABBING THE ROTOR. I TOOK THE RV TO THE CLOSEST RV REPAIR SHOP. ONCE ON THE RV LIFT, THE SERVICE TECHNICIAN STATED THAT I WAS LUCKY TO BE ALIVE AS THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKE ASSEMBLY. THE SERVICE TECHNICIAN TOOK OFF THE WHEEL TO DISCOVER THE WHEEL BEARING WAS VERY LOOSE. HE REMOVED THE BRAKE ASSEMBLY, THEN REMOVED THE HUB COVER, COTTER PIN AND CASTELLATED NUT TO DISCOVER THE OUTER RACE HAD NO GREASE ON IT DUE TO AN OVERSIGHT OF THE MANUFACTURER. THE INNER RACE HAD GREASE AND WAS INTACT. THE TECHNICIAN STATED THAT I WAS LUCK TO BE ALIVE AND THAT THE BEARING HAD WELDED ITSELF TO THE SPINDLE AT ODOMETER READING OF 22,529 MILES. THIS WAS HIGHLY UNUSUAL ACCORDING TO THE SERVICE TECHNICIAN. PICTURES WERE TAKEN. WHEN CALLING FORD CUSTOMER SERVICE THEY DID NOT WANT TO DEAL WITH THE ISSUE AT THE CUSTOMER SERVICE LEVEL AFTER REPEATED CHAT AND PHONE CALL ATTEMPTS. I ASKED THE FORD MOTOR COMPANY FOR AN EMAIL TO SEND THE PICTURES TO THEM AND THEY STATED THEY HAD NO EMAIL. I ASKED FOR THE SAFETY DEPARTMENT NUMBER AND THE CUSTOMER REPRESENTATIVE STATED THEY HAD NO SAFETY DEPARTMENT!

NHTSA ID
11075417
Incident
Feb 27, 2018
Mileage
22,529 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .