RoadVitals

2013 Itasca Sunstar Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 10, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Itasca Sunstar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Exterior lighting133.3%
  • Steering133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TAKEN 9/28/13 TO 10/7/13. WE FOUND NO NOTICEABLE DIFFERENCE IN THE HANDLING OF THE VEHICLE AND AT ONE POINT ALMOST LOST CONTROL WHEN ENCOUNTERING WINDS OF ABOUT 20MPH. HAD TO REDUCE THE SPEED OF THE VEHICLE TO 45MPH. THE OTHER ISSUE ENCOUNTERED WAS THE INABILITY TO SEE THE GAUGES, WHEN DRIVING DURING THE DAY. WE HAVE NOT USED THE VEHICLE SINCE. WE HAVE BEEN IN CONTACT WITH THE DEALER, WINNEBAGO AND FORD CHASSIS DIVISION. ACCORDING TO TWO (2) CERTIFIED SCALE TICKETS, ON TWO (2) SEPARATE OCCASIONS, THE VEHICLE SCALED TOO LIGHT ON THE FRONT AXLE, PER FORD SPECIFICATIONS. THE SPECIFICATIONS FOR THAT CHASSIS ARE THAT A MINIMUM OF 35% OF THE OVERALL WEIGHT MUST BE OVER THE FRONT AXLE. THE OTHER WEIGHT DISTRIBUTION ISSUE IS THAT THE DRIVER SIDE IS MUCH HEAVIER THAN THE PASSENGER SIDE. DURING THE FIRST SCALING, THE FRONT BINS WERE FULLY LOADED, THE REAR BINS WERE LIGHTLY LOADED (APPROX. 100LBS), THE FUEL TANK WAS FULL, THE FRESH WATER TANK WAS EMPTY AND THERE WAS NO TOW VEHICLE OR TOW DOLLY ATTACHED. THE VEHICLE SCALED AT 68LBS TOO LIGHT OVER THE FRONT AXLE. THE SECOND SCALING WAS COMPLETED FOR WINNEBAGO BY THE DEALER. AT THAT TIME, THE ONLY CHANGE IN CONDITION WAS THAT THERE WAS ABOUT 3/4 TANK OF GAS AND APPROXIMATELY 1/2 TANK OF WATER. WATER WAS ADDED, PER WINNEBAGO, AS A WAY TO COMPENSATE FOR THE WEIGHT FROM LEFT TO RIGHT. THE VEHICLE SCALED AT 377LBS TOO LIGHT OVER THE FRONT AXLE. WE ARE STILL IN POSSESSION OF THE VEHICLE AND VOLUNTEER IT FOR FURTHER INSPECTION. *TR

NHTSA ID 10559405 · filed Jan 10, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TAKEN 9/28/13 TO 10/7/13. WE FOUND NO NOTICEABLE DIFFERENCE IN THE HANDLING OF THE VEHICLE AND AT ONE POINT ALMOST LOST CONTROL WHEN ENCOUNTERING WINDS OF ABOUT 20MPH. HAD TO REDUCE THE SPEED OF THE VEHICLE TO 45MPH. THE OTHER ISSUE ENCOUNTERED WAS THE INABILITY TO SEE THE GAUGES, WHEN DRIVING DURING THE DAY. WE HAVE NOT USED THE VEHICLE SINCE. WE HAVE BEEN IN CONTACT WITH THE DEALER, WINNEBAGO AND FORD CHASSIS DIVISION. ACCORDING TO TWO (2) CERTIFIED SCALE TICKETS, ON TWO (2) SEPARATE OCCASIONS, THE VEHICLE SCALED TOO LIGHT ON THE FRONT AXLE, PER FORD SPECIFICATIONS. THE SPECIFICATIONS FOR THAT CHASSIS ARE THAT A MINIMUM OF 35% OF THE OVERALL WEIGHT MUST BE OVER THE FRONT AXLE. THE OTHER WEIGHT DISTRIBUTION ISSUE IS THAT THE DRIVER SIDE IS MUCH HEAVIER THAN THE PASSENGER SIDE. DURING THE FIRST SCALING, THE FRONT BINS WERE FULLY LOADED, THE REAR BINS WERE LIGHTLY LOADED (APPROX. 100LBS), THE FUEL TANK WAS FULL, THE FRESH WATER TANK WAS EMPTY AND THERE WAS NO TOW VEHICLE OR TOW DOLLY ATTACHED. THE VEHICLE SCALED AT 68LBS TOO LIGHT OVER THE FRONT AXLE. THE SECOND SCALING WAS COMPLETED FOR WINNEBAGO BY THE DEALER. AT THAT TIME, THE ONLY CHANGE IN CONDITION WAS THAT THERE WAS ABOUT 3/4 TANK OF GAS AND APPROXIMATELY 1/2 TANK OF WATER. WATER WAS ADDED, PER WINNEBAGO, AS A WAY TO COMPENSATE FOR THE WEIGHT FROM LEFT TO RIGHT. THE VEHICLE SCALED AT 377LBS TOO LIGHT OVER THE FRONT AXLE. WE ARE STILL IN POSSESSION OF THE VEHICLE AND VOLUNTEER IT FOR FURTHER INSPECTION. *TR

NHTSA ID 10559405 · filed Jan 10, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TAKEN 9/28/13 TO 10/7/13. WE FOUND NO NOTICEABLE DIFFERENCE IN THE HANDLING OF THE VEHICLE AND AT ONE POINT ALMOST LOST CONTROL WHEN ENCOUNTERING WINDS OF ABOUT 20MPH. HAD TO REDUCE THE SPEED OF THE VEHICLE TO 45MPH. THE OTHER ISSUE ENCOUNTERED WAS THE INABILITY TO SEE THE GAUGES, WHEN DRIVING DURING THE DAY. WE HAVE NOT USED THE VEHICLE SINCE. WE HAVE BEEN IN CONTACT WITH THE DEALER, WINNEBAGO AND FORD CHASSIS DIVISION. ACCORDING TO TWO (2) CERTIFIED SCALE TICKETS, ON TWO (2) SEPARATE OCCASIONS, THE VEHICLE SCALED TOO LIGHT ON THE FRONT AXLE, PER FORD SPECIFICATIONS. THE SPECIFICATIONS FOR THAT CHASSIS ARE THAT A MINIMUM OF 35% OF THE OVERALL WEIGHT MUST BE OVER THE FRONT AXLE. THE OTHER WEIGHT DISTRIBUTION ISSUE IS THAT THE DRIVER SIDE IS MUCH HEAVIER THAN THE PASSENGER SIDE. DURING THE FIRST SCALING, THE FRONT BINS WERE FULLY LOADED, THE REAR BINS WERE LIGHTLY LOADED (APPROX. 100LBS), THE FUEL TANK WAS FULL, THE FRESH WATER TANK WAS EMPTY AND THERE WAS NO TOW VEHICLE OR TOW DOLLY ATTACHED. THE VEHICLE SCALED AT 68LBS TOO LIGHT OVER THE FRONT AXLE. THE SECOND SCALING WAS COMPLETED FOR WINNEBAGO BY THE DEALER. AT THAT TIME, THE ONLY CHANGE IN CONDITION WAS THAT THERE WAS ABOUT 3/4 TANK OF GAS AND APPROXIMATELY 1/2 TANK OF WATER. WATER WAS ADDED, PER WINNEBAGO, AS A WAY TO COMPENSATE FOR THE WEIGHT FROM LEFT TO RIGHT. THE VEHICLE SCALED AT 377LBS TOO LIGHT OVER THE FRONT AXLE. WE ARE STILL IN POSSESSION OF THE VEHICLE AND VOLUNTEER IT FOR FURTHER INSPECTION. *TR

NHTSA ID 10559405 · filed Jan 10, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .