2018 Jaguar F-Pace Problems

I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe faces similar concern. The issue occurred on 9/2/2025 at approximately 9.30 AM while driving from US23 ramp to M-14, the engine suddenly reported charging system fault (but actually the serpentine belt had failed), then in a couple of minutes the engine started overheating and i pulled over for emergency. The coolant started spraying over engine bay from two locations and suddenly observed smoke from engine bay. After getting my car towed back to a workshop, I removed a heat shield and took photos, which clearly show coolant residue near the coolant outlet / elbow hose connection above the turbo. The leak appears to originate at the junction of the coolant elbow — matching the failure mode described in the 23V-221 recall documents. I have not (yet) received any recall notice that covers my vehicle for this issue (checked via NHTSA recall search tool on safercar.gov). Because the leak is directly above the turbo / exhaust manifold heatshield, there is a significant risk of fire, especially once the engine warms up and turbo area gets hot. A fire in the engine bay can quickly spread, endangering vehicle occupants and other road users.

While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In May, a shop retrieved P0087 – fuel rail/system pressure too low. They could not reproduce the problem, added DEF, and cleared the code. The issue has recurred. No crash or injuries. The Check Engine light was on in May; no other warnings were noted at the time of the stall. The vehicle is available for inspection and is being towed to a diesel specialist for diagnosis. Suspected area is the fuel delivery system (low rail pressure). Odometer: 47,500.

I am writing to formally express my frustration and disappointment regarding the complete lack of support I have received from Jaguar Land Rover North America following a devastating incident involving my 2018 Jaguar F-PACE (VIN: [XXX]). In January 2024, while driving my vehicle, it suddenly caught fire. This fire was caused by an issue that was the subject of a recall. My vehicle was scheduled to be serviced for this very recall just days later, but it did not make it to the appointment because it was completely destroyed. The fire department responded to the scene, conducted an investigation, and filed an official report, which I am prepared to provide for your review. After the incident, I reached out to Jaguar Land Rover North America, expecting assistance in addressing a fire that was clearly caused by a known defect. Instead, I was met with outright dismissiveness and disrespect. Executive Judianne Di Leo, in particular, showed a complete lack of concern, scolding me for copying other JLR executives on emails, refusing to help, and failing to direct me to anyone who could. During multiple phone conversations, I explained the severity of the situation, including the fact that I have developed asthma, breathing issues, and severe anxiety attacks as a result of the explosion. She dismissed my concerns and even laughed at me during one call before telling me to "get a lawyer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.

I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe faces similar concern. The issue occurred on 9/2/2025 at approximately 9.30 AM while driving from US23 ramp to M-14, the engine suddenly reported charging system fault (but actually the serpentine belt had failed), then in a couple of minutes the engine started overheating and i pulled over for emergency. The coolant started spraying over engine bay from two locations and suddenly observed smoke from engine bay. After getting my car towed back to a workshop, I removed a heat shield and took photos, which clearly show coolant residue near the coolant outlet / elbow hose connection above the turbo. The leak appears to originate at the junction of the coolant elbow — matching the failure mode described in the 23V-221 recall documents. I have not (yet) received any recall notice that covers my vehicle for this issue (checked via NHTSA recall search tool on safercar.gov). Because the leak is directly above the turbo / exhaust manifold heatshield, there is a significant risk of fire, especially once the engine warms up and turbo area gets hot. A fire in the engine bay can quickly spread, endangering vehicle occupants and other road users.

The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.

On 5/18, I was reversing into a parking spot and my steering rack completely locked to the right, with no warning and while in motion, causing me to strike a parked vehicle. The car had to be towed and dealership mechanic said steering rack had an internal mechanical failure and needs replacement. After doing some research, I found forums of numerous people who have had this same issue. This is a known issue by Jaguar for this particular make model and year and they refuse to issue a recall. I had driven on the highway earlier that day and this could have caused a deadly accident had it happened at that time. This is a real safety hazzard for owners and others on the road.

Lost power steering during heavy rain. Power steering rack in 2018 Jaguar Fpace has crack that has caused water ingest.

While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In May, a shop retrieved P0087 – fuel rail/system pressure too low. They could not reproduce the problem, added DEF, and cleared the code. The issue has recurred. No crash or injuries. The Check Engine light was on in May; no other warnings were noted at the time of the stall. The vehicle is available for inspection and is being towed to a diesel specialist for diagnosis. Suspected area is the fuel delivery system (low rail pressure). Odometer: 47,500.

My vehicle was serviced 05/03/24, after the 60,000 whatever service, The Sewell dealership of N. Austin, literally has a video of them pointing out where there was an oil leak, they needed to fix, so of course, I agreed to them fixing the leak. Fast forward to [XXX], during which, I was driving, had no indication of any issues, then saw white/gray/smoke, pulled over, & then my car wouldn't start. The following conversation was exchanged from myself & someone named Ben, from the Sewell dealership in North Austin: [From Ben: I am not as familiar from the surface, but everything was explained in the video from the technician. The failed component is the bearing of the turbocharger which caused a major oil leak. This oil leak was the smoke you were seeing from the exhaust. We know for sure that the turbocharger will need to be replaced. The engine has a high likelihood of needing replacement as it was oil starved due to the major oil leak from the turbocharger. There is metal in the oil from inside the engine indicating internal failure from not having enough oil. From Me: which makes no sense, having just had all these things checked, back in May, with no indication of any leaks of anything other than what was shown.] ANDDD, which was supposedly fixed. I have the video footage of the technician doing a walk through in May of 2024, pointing out an oil leak, which I paid to have fix, but was later told I had no oil in my engine in July of 2024, without any warning.The car has not been drivable since, because I was quoted over 50,000 for the Turbo & Engine Replacement. I had 3 surgeries since December [XXX], which is why it's taken forever for me to do anything. However, I am STILL making payments on this vehicle. I read Jaguar Forums, & noticed I'm not the only person who has dealt with this EXACT issue, following Full Service approx 60 days prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera and all parking sensors freeze when the car has been turned on and off in a short period of time and put into reverse. This happens about once a week. When I get in my car, put it in reverse after a short stop, the backup camera will freeze the image. The sensors will stop working, and the cross traffic detection will not work during this freeze. It lasts for about 30 seconds. Has not been confirmed by a dealer or service. No inspection done. No warning lamps or messages.

TOO MANY WARNING LIGHTS COMES ON TRIANGLE WARNING LIGHT TRACTION WARNING LIGHT STABILITY CONTROL NOT AVAILABLE DRIVE WITH CARE JAGUAR DEALER DON'T KNOW WHAT TO DO DON'T KNOW HOW TO REPAIR I LEASED FEB 2018 (1ST 2 MONTHS WAS OK) HOWEVER MAY, JUNE & AS OF TODAY 07/25/2018 ITS BACK TO THE DEALERSHIP WITH SAME REPAIR FOR THE 6TH TIME - THEY KEEP STATING THEY CORRECTED BUT SAME WARNING LIGHTS KEEPS COMING ON, AFTER THE 5TH TIME ATTEMPTED REPAIR FOR LOOSE WIRING HARNESS CONNECTOR, I REPORTED ENGINE SHUTS OFF ON HIGHWAY (INTERMITTENTLY) ALL THE WARNING LIGHTS COMES ON WHEN DRIVING TOO. THIS SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS KILL

TL* THE CONTACT OWNS A 2018 JAGUAR X671 (NA). WHILE DRIVING IN THE SNOW, THE SNOW PILED UP UNDERNEATH THE WIPER BLADES AND THE SENSORS STOPPED THE WIPERS FROM WORKING. THE FAILURE CAUSED THE CONTACT TO HAVE POOR VISIBILITY WHILE DRIVING. THE DEALER (CHERRY HILL JAGUAR, 2000 NJ-70, CHERRY HILL, NJ 08003, (856) 424-5300) WAS CALLED AND SUGGESTED THE CONTACT TAKE A VIDEO OF THE OCCURRENCE. THE CONTACT RECORDED A VIDEO AND EMAILED IT BACK TO THE DEALER WHO INFORMED THE CONTACT THAT THE SERVICE MANAGER WOULD CALL HIM BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,930. *TT*JB

IN OCTOBER 2018 I HAD RECENTLY PURCHASED A USED 2018 JAGUAR F-PACE. I WAS BACKING INTO THE GARAGE AND NOTICED A BAG LAYING IN MY PATH. I PUT THE CAR IN PARK (I THOUGHT), LEFT THE DRIVER DOOR OPEN, GOT OUT OF THE CAR AND WALKED INTO THE GARAGE TO PICK UP THE BAG. AS I BENT OVER TO PICK UP THE BAG, I HEARD A NOISE AS THE JAGUAR WAS COMING TOWARD ME WHEN THE OPEN DOOR OF THE JAGUAR HOOKED ONTO THE OTHER CAR IN THE GARAGE. I HAD NO ESCAPE PATH BUT THE DOOR STOPPED THE CAR FROM COMING ALL THE WAY TO THE WALL. IF IT HAD NOT, I WOULD HAVE BEEN TRAPPED AGAINST THE BACK WALL OF THE GARAGE. THERE WAS SIGNIFICANT DAMAGE TO THE DOOR,, FENDER, HOOD, ETC FROM THE IMPACT AND THE OTHER CAR HAD BUMPER AND OTHER DAMAGE. THIS WAS CAUSED BY THE DIAL SHIFTER NOT GOING ALL THE WAY TO PARK, BUT FEELING LIKE IT WAS ENGAGED. I HAD THE DOOR OPEN, THE CAR WAS NEW TO ME, SO THERE WERE DINGS FROM THE CAR, BUT I DIDN'T RECOGNIZE THEM AS "NOT IN PARK" BUT THOUGHT IT WAS JUST BECAUSE THE DOOR WAS OPEN.

The rear seat belts in this specific configuration of the F-Pace have an issue where they get caught in the panel casing and then do not retract. The configuration matters (with rear heated/recline seats) because it gets caught in the panel that is unique to this configuration. The seat belts appear to work, but if you pull it angled too far away from the door (toward the middle of the car), the belt gets caught in the plastic panel, and then you can't get it to retract unless you force it back out of the plastic and out toward the door. High back booster seats reposition the seat belt in such a way so that this issue occurs every time. We tried with 3 different brands. The issue is that you can install the booster fine, and buckle your child in, without noticing a problem. But if that child leans forward at any point, the seat belt stays loose. We did not notice the first time driving with a high back booster, and I'm sure other parents would not, either. We tried with a backless booster, as well. These do not reposition the seat belt as much, and still the issue occurs but not as consistently. I tried as an adult without any booster seat, and was able to replicate as well, meaning any child, regardless of size, could end up with the seat belt hanging loose if they lean at any point. I brought this to our local Jaguar dealership repair technicians, and they said it was not an issue and suggested that instead we pull the seatbelt all the way out then retract, so that it locks in place tight across our child using the automatic locking retractor mechanism. This is obviously extremely unsafe and not the real solution to this issue. We're left unable to use high back boosters with this car, and even unable to use backless boosters safely. It was fine when we used LATCH and didn't need the seat belt, but now I don't feel that we can use our car with kids in the back.

The contact owns a 2018 Jaguar F-Pace equipped with Continental Tires, Tire Line: Cross Contact XL Sport, Tire Size 265/40/R22, DOT Number: HW6FD44K. The contact stated that while his wife was driving approximately 75 MPH, there was a loud pop coming from the rear-end of the vehicle. The contact stated that his wife saw no warning lights illuminated. The contact stated that his wife was able to safely pull off of the highway. The contact stated that there was damage to the driver’s side rear inner fender liner, and to the rear bumper plastic cover which was fractured at one corner nearby the wheel well. The contact saw that the driver’s side rear tire was missing a strip of tread around the entire outside edge of the tire which exposed the steel belt. The contact changed the tire with the spare tire and drove the vehicle to the residence. The vehicle was then towed to a repair facility. The vehicle was not diagnosed or repaired. The manufacturer had not been contacted. The failure mileage was approximately 36,000.

MY VEHICLE WAS IN MOTION ON A CITY STREET TRAVELING 40 MILES PER HOUR AND I COLLIDED HEAD ON WITH ANOTHER VEHICLE WITHOUT BRAKING. THE AIRBAGS DID NOT DEPLOY AND BECAUSE OF THAT I SUSTAINED SERIOUS INJURIES; SEVER CONCUSSION, 3 BROKEN VERTABRAE, AND TORN LIGAMENTS AND TENDONS IN MY RIGHT ANKLE (DRIVING FOOT). IF THE AIRBAGS HAD DEPLOYED I WOULD NOT HAVE SUFFERED THE INJURIES I DID, THIS IS A BRAND NEW CAR/MODEL AND I BELIEVE THERE IS A DEFECT IN THE FRONTAL AIRBAG SENSOR COMPONENT.