2013 Jaguar Xf Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Jaguar Xf, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1022.2%
- Fuel system715.6%
- Powertrain (other)511.1%
- Airbags511.1%
- Electrical48.9%
- Visibility24.4%
- Body & structure24.4%
- Brakes24.4%
- Other / unspecified24.4%
- Steering24.4%
- Driver assistance12.2%
- Suspension12.2%
- Tires & wheels12.2%
- Exterior lighting12.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
There have been constant issues with this vehicle. The car has a strong odor of gasoline when driven. No alarms or indicators tells me that there is a problem. There have been safety recalls on this particular model that have the exact same issues but when checked my vin number is not listed. This needs to be investigated because I believe that this is an continuance of the same issues that has affected the 2013 XF Jaguars.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
TIMING PROBLEMS AT 59,950 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DRIVING JAGUAR XF AND HOOD BONNET OPENED AT 45 MILES AN HOUR ON ITS OWN. DESTROYED WINDS SHIELD AND THE BODY AROUND THE WINDSHIELD CAUSING ALMOST 2 ACCIDENTS EMOTIONAL STRESS AND THE INCONVENIENCE OF NOT HAVING A CAR TO GET TO MY PROMOTION MEETING. PULLING UP ON A HIGHWAY. THE HARLINGEN COPS WERE CALLED MADE IT TO MY HOME AND THE COP MADE NO NOTES AND JUST GAVE US A INCIDENT NUMBER. THERE WAS A RECALL FOR AIRBAGS ON THIS CAR ALSO AFTER THIS HAPPENED ALL MOTORISTS WENT HAYWIRE AND DISPLAY STARTED GOING OFF AND SAYING EVERY SENSOR WAS WRONG.
JAGUAR SF. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER AIRBAG SAFETY RECALL. *LD *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DRIVING JAGUAR XF AND HOOD BONNET OPENED AT 45 MILES AN HOUR ON ITS OWN. DESTROYED WINDS SHIELD AND THE BODY AROUND THE WINDSHIELD CAUSING ALMOST 2 ACCIDENTS EMOTIONAL STRESS AND THE INCONVENIENCE OF NOT HAVING A CAR TO GET TO MY PROMOTION MEETING. PULLING UP ON A HIGHWAY. THE HARLINGEN COPS WERE CALLED MADE IT TO MY HOME AND THE COP MADE NO NOTES AND JUST GAVE US A INCIDENT NUMBER. THERE WAS A RECALL FOR AIRBAGS ON THIS CAR ALSO AFTER THIS HAPPENED ALL MOTORISTS WENT HAYWIRE AND DISPLAY STARTED GOING OFF AND SAYING EVERY SENSOR WAS WRONG.
MY VEHICLE ROLLED BACK ABOUT 3 FEET WHILE IT WAS IDLING IN MY DRIVEWAY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
LOUD POPPING NOISE FOLLOWED BY LOW COOLANT MESSAGE FLASHING AND WHITE SMOKE VEHICLE LOST POWER AND STEERING BECAME DIFFICULT WHILE DRIVING UNTIL VEHICLE REFUSED TO GO AS I TRIED TO PULL INTO A GAS STATION THE VEHICLE BECAME DISABLED, AND CAUSED A SINGLE VEHICLE CRASH, AND THE BUMPER AND DRIVER HEAD LIGHT WHICH I JUST PAID TO REPAIR IS NO GOOD AS A RESULT, AND POLICE HAD TO USE THEIR PATROL CARS IN ORDER TO PUSH ME OUT OF THE MIDDLE OF A BUSY INTERSECTION (TOOK ABOUT 15 MINS FOR RESPONSE) HAD TO WAIT 5AND A HALF HOURS TO HAVE THE VEHICLE TOWED HOME, VEHICLE DOES NOT RE START. VEHICLE HAD 7 RECALLS PREVIOUSLY REPAIRED INCLUDING JAGUAR CAC HOSE REPAIRATION. VEHICLE DOES NOT CURRENTLY FALL UNDER RECALL DUE TO PREVIOUS REPAIR. THE REPAIR FOR THIS RECALL ISSUED BACK IN 2014 FAILED. JAGUAR DEALERSHIP UNHELP FUL. CAR HAS BEEN PARKED OVER A MONTH AND A HALF NOW. HAVENT HAD A VEHICLE SINCE. UNDER THE HOOD YOU CAN VISIBLY SEE A HOSE THAT IS SUPPOSED TO ATTACH TO SOMETHING THAT IS NOT ATTACHED. CANNOT VISIBLY SEE WHERE IT IS SUPPOSEDLY SUPPOSED TO ATTACH TO
I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DEAR SIR OR MA'AM, I AM WRITING TO INFORM YOU OF WHAT I VIEW AS A SERIOUS SAFETY ISSUE IN HOPES THAT YOU WILL CONSIDER INVESTIGATING THE MATTER. ON MARCH 13, 2015, I PURCHASED A 2013 JAGUAR XF, (VIN: [XXX]), THAT WAS CERTIFIED PRE-OWNED, BUT HAD NEVER BEEN OWNED BY ANYONE EXCEPT FOR THE DEALERSHIP.THE VEHICLE HAD ONLY 21,000 MILES AND WAS STATED AS HAVING AND APPEARED TO HAVE FAIRLY NEW TIRES. THE VEHICLE WAS PURCHASED FROM CAPITOL LUXURY CARS STATED AS "TEK AUTOMOTIVE GROUP, LLC." ON THE CAR CARE PLAN, LOCATED AT 347 NEW KARNER RD.,RTE 155, COLONIE, NEW YORK 12205, (518) 452-1100. ON AUGUST 6, 2015 ON THE WAY HOME FROM WORK ON INTERSTATE 95 SOUTH, THE VEHICLE TIRE PRESSURE LIGHT HAD COME ON.I DECIDED AS SOON I WAS OFF THE MAJOR ROUTE I WOULD STOP TO PUT AIR IN THE TIRE. THE TIRE BLEW OUT COMPLETELY, OUT OF NOWHERE, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT HAD BEEN PURCHASED THE NEXT DAY. I WAS TOLD THAT RIM (PASSENGER RIGHT REAR) WAS CRACKED AND THEY DID NOT KNOW THE CAUSE OF THE TIRE BLOW-OUT. THE TIRE WAS UNDER WARRANTY THE COST WAS STILL $1,168.36 FOR ONE TIRE RIM ISSUE. THEN ON SEPTEMBER 21, 2015, THE PASSENGER RIGHT FRONT TIRE BECAME BALLED DUE TO AN IMPROPER ALIGNMENT I HAD TO PAY $1,310.27 FOR 4 WINTER TIRES. THEN ON OCTOBER 30, 2015 ANOTHER TIRE WAS NOT HOLDING AIR. I WAS TOLD THE DRIVER SIDE LEFT RIM WAS CRACKED AND THAT AGAIN THE RIM WOULD NEED TO BE REPLACED. I WHOLE HEARTED REFUSED TO PAY ANOTHER $1,200 FOR ONE RIM/REPAIR. IN A MEETING WITH THE GENERAL MANAGER, ADMINISTRATIVE ASSISTANT, MAINTENANCE SHOP FOREMAN, AND THE SERVICE ADVISOR, THE FOREMAN STATED THAT HE THOUGHT THE TIRE ISSUE WAS CAUSED BY POTHOLES IN THE AREA AND THAT IN GENERAL HE HAS SEEN A LOT OF RIMS CRACKED. I ASKED HIM IF HE LOOKED AT MY TIRE AND RIM. HE STATED,"NO." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
LOUD POPPING NOISE FOLLOWED BY LOW COOLANT MESSAGE FLASHING AND WHITE SMOKE VEHICLE LOST POWER AND STEERING BECAME DIFFICULT WHILE DRIVING UNTIL VEHICLE REFUSED TO GO AS I TRIED TO PULL INTO A GAS STATION THE VEHICLE BECAME DISABLED, AND CAUSED A SINGLE VEHICLE CRASH, AND THE BUMPER AND DRIVER HEAD LIGHT WHICH I JUST PAID TO REPAIR IS NO GOOD AS A RESULT, AND POLICE HAD TO USE THEIR PATROL CARS IN ORDER TO PUSH ME OUT OF THE MIDDLE OF A BUSY INTERSECTION (TOOK ABOUT 15 MINS FOR RESPONSE) HAD TO WAIT 5AND A HALF HOURS TO HAVE THE VEHICLE TOWED HOME, VEHICLE DOES NOT RE START. VEHICLE HAD 7 RECALLS PREVIOUSLY REPAIRED INCLUDING JAGUAR CAC HOSE REPAIRATION. VEHICLE DOES NOT CURRENTLY FALL UNDER RECALL DUE TO PREVIOUS REPAIR. THE REPAIR FOR THIS RECALL ISSUED BACK IN 2014 FAILED. JAGUAR DEALERSHIP UNHELP FUL. CAR HAS BEEN PARKED OVER A MONTH AND A HALF NOW. HAVENT HAD A VEHICLE SINCE. UNDER THE HOOD YOU CAN VISIBLY SEE A HOSE THAT IS SUPPOSED TO ATTACH TO SOMETHING THAT IS NOT ATTACHED. CANNOT VISIBLY SEE WHERE IT IS SUPPOSEDLY SUPPOSED TO ATTACH TO
I WAS DRIVING NEAR FM 1960, MY STEERING WAS VERY STIFF AND THE CAR TURNED OFF WHILE DRIVING. I HAD IT TOWED ACROSS TOWN TO MY MOMS HOUSE WHICH WAS CLOSER THAN MY HOME. THE CAR HAS BEEN TOWED TO JAGUAR WHERE THEY HAVE STATED THIS MALFUNCTION IS NOT RECALL RELATED. THEY WERE RUDE AND NON HELPFUL. WE BELIEVE THIS MALFUNCTION IS IBDEED RECALL RELATED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 JAGUAR XF. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE THEN STALLED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO BAKER MOTOR COMPANY OF CHARLESTON, INC. (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V341000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
ON SEPT 27, 2013 AROUND 7A.M., I DROVE MY CAR TO THE MAIL BOX WHERE I PULLED OVER ON A ROAD WITH A SLIGHT INCLINE AND UP ON THE ROUNDED CURB, PUT IT IN PARK, OPENED THE DOOR, WALK ALONG THE SIDE OF THE CAR, CROSSED IN FRONT TO RETRIEVE MY MAIL. AFTER GETTING MY MAIL, WHEN I TURNED AROUND TO GO BACK TO THE CAR, I SAW IT DRIVING FORWARD AND CROSSING THE ROAD TOWARDS THE OTHER SIDE! INSTINCTIVELY I JUMPED IN THE PASSENGER SIDE AND WAS TRYING TO REACH THE BRAKE PEDAL WHEN THE CAR HIT THE CURB, THROWING ME BACK A BIT. THE IMPACT OF THE CURB MUST HAVE TURNED THE WHEELS TO THE LEFT AND THE CAR PROCEEDED DOWN AN EMBANKMENT AND HIT A TREE WHICH FINALLY STOPPED THE CAR. I CONTEST THAT THE CAR COULD NOT HAVE ORIGINALLY BEEN IN DRIVE WHEN I GOT OUT OF THE CAR TO RETRIEVE MY MAIL AS I WALKED IN FRONT OF IT. I BELIEVE THE GEAR POPPED OUT OF PARK AND VOLUNTARILY WENT INTO DRIVE WHILE I WAS RETRIEVING MY MAIL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I PURCHASED A SET OF 4 NEW TIRES. FOLLOWING INSTALLATION, ABOUT 2,000 MILES INTO THEIR USE, 3 OF THE 4 TIRES HAD THE TREAD SEPARATE FROM THE INTERNAL BELTS CAUSING THE VEHICLE TO VIBRATE, PULL TO ONE SIDE AND ULTIMATELY WOULD HAVE LED TO A COMPLETE TIRE FAILURE. NEITHER THE SELLER NOR THE MANUFACTURER TOOK ANY ACTION TO INSPECT, REPLACE OR REFUND THE TIRES OR THEIR PURCHASE PRICE. THE FACT IS THAT THESE TIRES WERE/ARE DEFECTIVE AND COULD HAVE RESULTED IN SERIOUS INJURY TO ME, MY FAMILY AND OTHERS WHEN THEY WOULD HAVE ABRUPTLY FAILED DURING DRIVING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .