Driver assistance
Filed Oct 6, 2005
WHEN ATTEMPTING ACCELERATE VEHICLE WOULD NOT MOVE DUE TO THE THROTTLE PLATE BEING STUCK. *TS THE IDLE PLATE BECAME STUCK AT IDLE AND AS A RESULT THE VEHICLE MOVED VERY SLOWLY. THIS WAS THE SIXTH TIME THIS HAPPENED. EACH TIME THE DEALER CLEANED THE THROTTLE ASSEMBLY. AFTER THE FIFTH INCIDENT THE DEALER NO LONGER ACCEPTED FINANCIAL RESPONSIBILITY ON BEHALF OF JAGUAR. THEY TRIED TO CONVINCE THE CONSUMER THAT A STICKING THROTTLE WAS A NORMAL THE CONDITION THAT REQUIRED PERIODIC MAINTENANCE EVERY 10000 MILES. *NM
- NHTSA ID
- 10139910
- Incident
- Sep 19, 2005
- Mileage
- 77,742 mi
Driver assistance
Filed Feb 27, 2004
MY NAME IS [XXX]. I AM TAKING MY CAR IN TOMORROW (2/19/04) TO HAVE THE THROTTLE POST(?) REPLACED. THEY (THE SERVICE PEOPLE) HAVE ADVISED ME THAT THIS IS NORMAL WITH AGE. THE PROBLEM IS THE ACCELERATOR STICKS AT VARIOUS POSITIONS AND MAKES THE CAR EXTREMELY DANGEROUS TO DRIVE. THE PRICE QUOTE WAS $650. I ASKED IF JAGUAR COVERED THIS AND WAS TOLD NO, IT IS NORMAL WEAR. I FIND THAT HARD TO ACCEPT GIVEN ALL THE RECALLS OVER LESS IMPORTANT ITEMS. I BELIEVE IF THEY (THE SERVICE PEOPLE) KNOW THIS, IT IS A DESIGN DEFECT AND WOULD LIKE TO HAVE YOU COMMENT ON THIS. THE RIGHT ANSWER FROM YOU WOULD BE: WE WILL COVER THE COSTS BECAUSE WE WOULD PREFER TO HAVE YOU AS A HAPPY AND ALIVE CUSTOMER RATHER THAN ANY OTHER OPTION. I AM NOT SURE WHY I SHOULD BEAR THE COST TO REPLACE THIS PART WHEN IT IS OBVIOUSLY NOT RELATED TO MY DRIVING OR TO CAR MAINTENANCE. 1995 JAGUAR XJ6, 69,500 MILES, [XXX]. PLEASE LET ME KNOW WHAT MY RIGHTS ARE AND HOW I SHOULD PROCEED. I WILL HAVE THE VEHICLE REPAIRED BECAUSE IT IS UNSAFE TO DRIVE AS IS. I DO EXPECT TO HEAR FROM YOU SOON. THANK YOU. [XXX] [XXX] [XXX] [XXX] [XXX] *AK [XXX] [XXX] [XXX]. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 10059101
- Incident
- Feb 19, 2004
- Mileage
- 69,500 mi
CONSUMER WOULD LIKE JAGUAR TO CORRECT A PERFORMANCE PROBLEM WITH HIS 1995 JAGUAR XJ6. *PH 1996 JAGUAR XJ6 IS EXPERIENCING PROBLEMS WITH PERSISTENT IDLE INSTABILITY WHICH OFTEN RESULTS IN THE VEHICLE QUITTING DURING NORMAL OPERATION. CONSUMER IS REQUESTING HELP IN GETTING THE PERFORMANCE PROBLEM CORRECTED. *MR *NM
- NHTSA ID
- 10055487
- Mileage
- 66,600 mi
ElectricalInterior & seats
Filed Dec 9, 2003
INTERIOR LIGHTS STAY ON WHEN VEHICLE GOES OFF. CONSUMER HAS TO DISCONNECT THE BATTERY FOR THE INTERIOR LIGHTS TO GO OFF. THIS FAILURE DRAINED THE BATTERY. THIS PROBLEM IS CAUSED BY AN ELECTRICAL SYSTEM FAILURE. *AK
- NHTSA ID
- 10050264
- Incident
- Dec 8, 2003
- Mileage
- 78,000 mi
BrakesDriver assistanceEngine
Filed Apr 23, 2003
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS REGARDING THE RECALL FOR THE SLIGHT HESITATION THE VEHICLE EXPERIENCED, HOWEVER THE PROBLEM RECURRED. THERE WAS ALSO A CHRONIC INTERMITTENT PROBLEM WITH THE BRAKES, THE VEHICLE MADE A HISSING SOUND AND WAS SLOW TO STOP, WHICH CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE, THE CONSUMER WAS TOLD THE VACUUM BOOSTER PUMP WAS DEFECTIVE, AND ANOTHER MECHANIC INFORMED THE CONSUMER THE VEHICLE DID NOT HAVE A VACCINE BOOSTER PUMP AND IT WAS JUST A CHARACTERISTIC OF THE VEHICLE. MR *TS *JB
- NHTSA ID
- 10015894
- Incident
- Jan 16, 2002
- Mileage
- 59,578 mi
Driver assistance
Filed Mar 12, 2002
CONSUMER STARTED VEHICLE UP IN THE MORNING AND APPLIED ACCELERATOR AND THERE WAS NO COMMUNICATION BETWEEN THE PEDAL OR FUEL LINE UNTIL THE VEHICLE HEATS U. MECHANIC STATED, IN ORDER TO UNLOCK THE MECHANISM, CONSUMER HAS TO MOVE THE LINKAGE TO THE THROTTLE.*AK
- NHTSA ID
- 8005491
BrakesDriver assistance
Filed Jun 20, 2000
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED. WHEN CONSUMER STEPPED ON THE BRAKE PEDAL THERE WERE NO BRAKES. *AK
- NHTSA ID
- 863895
- Incident
- Jun 19, 2000
Driver assistanceEngine
Filed Dec 22, 1998
THE VECHICLE FLOODS AND THE ACCELERATOR PEDAL IS VERY HARD/ STICKS AT ANY SPEED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND EGR VALVE WAS REPLACED, BUT THE PROBLEM CONTINUES. PLEASE DESCRIBE DETAILS. *AK
- NHTSA ID
- 832512
- Incident
- Dec 18, 1998
Steering
Filed Oct 15, 1997
POWER STEERING CABLE BROKE.
- NHTSA ID
- 604617
- Incident
- Aug 1, 1997
DESIGNER OF BRAKES FOR JAGUAR CHANGED SPECS OF BRAKES, CAUSING BRAKING PROBLEMS, ALSO BRAKE PADS REPLACED WITH UPDATED VERSION. *SKD
- NHTSA ID
- 483250
- Incident
- Aug 21, 1995
Exterior lighting
Filed Jul 9, 1995
HEADLIGHT SWITCH SHORTED, CAUSING FIRE. *DH
- NHTSA ID
- 506176
- Incident
- Jun 20, 1995
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.