2004 Jaguar XJ8 Owner Complaints

The contact owns a 2004 Jaguar XJ8. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal rattling sound and went down to the floorboard. The vehicle hesitated to respond. The ABS warning light and the traction control warning light were illuminated. Additionally, the message "Park Brake Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic), however, the parts to do the recall repair were not yet available. The local dealer and a secondary dealer, Land Rover Princeton (958 US-206, Princeton, NJ 08540), were contacted. The contact stated that the failure had been recurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000. Parts distribution disconnect.

NHTSA ID

11518111

Incident

Aug 20, 2022

Mileage

149,000 mi

THE CAR COUGHT ON FIRE

NHTSA ID

11208433

Incident

May 18, 2019

Mileage

204,000 mi

THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.

NHTSA ID

11181222

Incident

Feb 11, 2019

Mileage

55,968 mi

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.

NHTSA ID

11127885

Incident

Jul 18, 2018

Mileage

15,483 mi

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

11081032

Incident

Mar 18, 2018

SUSPENSION FAULT LIGHT COMES ON AND CAR DROPS DOWN,CAN BE DANGEROUS WHEN DRIVING AND CAUSE A ACCIDENT,THIS IS A COMMON PROBLEM WITH THIS CAR AND SHOULD BE ADDRESSED BY JAGUAR

NHTSA ID

11056026

Incident

Dec 20, 2017

Mileage

30,800 mi

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR

NHTSA ID

10678607

Incident

Dec 18, 2014

Mileage

77,560 mi

WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR

NHTSA ID

10672343

Incident

Mar 15, 2013

Mileage

119,236 mi

I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES. *TR

NHTSA ID

10644848

Incident

Jun 11, 2013

Mileage

78,000 mi

JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!! *TR

NHTSA ID

10629169

Incident

Jul 3, 2014

Mileage

94,500 mi

I WAS MAKING A LEFT TURN AT 15 MPH WHEN THE CAR SUDDENLY ACCELERATED FOR A FEW MOMENTS AND THEN SETTLED DOWN. I THEN TOOK 2 RIGHT TURNS AT 10 MPH AND WAS ATTEMPTING TO APPLY THE BRAKE IN A PARKING SPOT WHEN THE CAR SUDDENLY ACCELERATED RUNNING OVER A BUSH, 10 FT TREE, AND IN TO A DITCH ON EAST SIDE OF HIGHWAY 41 IN BONITA SPRINGS BEFORE I COULD GET THE CAR TO STOP. I THEN DROVE IN GINGERLY IN TO A PARKING SPOT AND LEFT IT UNTIL IT WAS TOWED TO NAPLES JAGUAR THE NEXT MORNING. MYSELF AND MY THREE PASSENGERS WERE TERRIFIED AND TORTURED BY THE TRAUMA. *TR

NHTSA ID

10559367

Incident

Dec 12, 2013

Mileage

42,000 mi

THE VEHICLE TOO LOW SIGN APPEARS, AS WELL AS, AIR SUSPENSION FAULT SIGN. THE CAR IS LOW AND DIFFICULT TO HANDLE AND THE RIDE IS VERY ROUGH. *JB

NHTSA ID

10542081

Incident

Sep 1, 2013

Mileage

52,000 mi

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT. *TR

NHTSA ID

10504702

Incident

Dec 21, 2011

Mileage

97,500 mi

VEHICLE LIGHT COMES ON INDICATING "LOW SUSPENSION". THE SITS NEARLY GROUND LEVEL, RIDES HORRIBLY. TOOK VEHICLE IN FOR REPAIR. SPENT OVER $4,500.00 (6 DAYS WITHOUT MY CAR) FOR PARTS AND LABOR FOR REPAIRS AND THE LIGHT IS ON AGAIN. I AM AT LOSS AND FRUSTRATED TO NO END!!!!!! *TR

NHTSA ID

10498528

Incident

Jan 8, 2013

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED STATING THAT THE AIR SUSPENSION WAS AT HALTS AND THE SUSPENSION LOWERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE AIR COMPRESSOR HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS LOOKING INTO THE MATTER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 49,900.

NHTSA ID

10493724

Incident

Dec 1, 2012

Mileage

49,900 mi

TOOK VEHICLE OUT TO FUEL UP AND DROVE HIGHWAY TO OTHER LOCATIONS. NOTICED IT WAS SLIGHTLY LOWER ON THE RIGHT PRIOR TO TAKING IT OUT. VEHICLE STARTED TO SHAKE ON RIGHT SIDE LIKE TIRE WAS GETTING LOW. I HAD TIRE CHECKED FOR ANY LEAKS AND EVERYTHING WAS GOOD. ON MY WAY BACK HOME THINGS GOT WORSE AND HAD TO SLOW DOWN TO NEARLY A CRAWL. LIGHT INDICATOR STATED THAT CAR WAS TOO LOW (NEARLY DRAGGING THE GROUND) AND THE SUSPENSION FAULT INDICATOR CAME ON SHORTLY THEREAFTER. FORTUNATELY, I WAS ABLE TO MAKE IT BACK TO MY GARAGE WITHOUT ANY DISASTROUS RESULTS TO MYSELF OR THE VEHICLE. I THINK IT IS INCREDIBLE THAT A $90,000 CAR OF THIS CALIBER , WITH ONLY 50,000 MILES ON IT HAS NO CREDIBLE VALUE TO IT AT ALL! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE REPAIR COST IS WELL INTO THE 3 TO 4 THOUSAND DOLLAR RANGE. I WOULD NEVER BUY ANOTHER ONE!!!!! *TR

NHTSA ID

10478587

Incident

Oct 2, 2012

Mileage

59,759 mi

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS TRAVELING 40 MPH WHEN THE REAR END OF THE VEHICLE STARTED TO BOUNCE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION AND VEHICLE TOO LOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AIR BAGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 100,400.

NHTSA ID

10470755

Incident

Aug 1, 2012

Mileage

100,400 mi

I REPLACED THE SUSPENSION SYSTEM 2 YEARS AGO WHEN I LIVED IN GEORGIA BECAUSE I KEPT GETTING A MESSAGE THAT SAID THE VEHICLE WAS TOO LOW. I'VE SINCE MOVED TO THE NORTHEAST AND EVERYTIME THE TEMPERATURE GETS BELOW 40 DEGREES THE SUSPENSION LEAKS AIR AND THE VEHICLE IS LOWERED. AT THIS POINT THE VEHICLE IS UNSAFE TO DRIVE. ONCE THE DAY WARMS UP THE SUSPENSION BEGIN TO WORK AND THE CAR RISES TO A LEVEL THAT'S SAFE TO DRIVE. *TR

NHTSA ID

10439733

Incident

Nov 2, 2009

Mileage

75,000 mi

ENTERING PARKING GARAGE, WARNING LIGHT APPEARS "VEHICLE TOO LOW" VEHICLE UNDERBODY SCRAPES ON GARAGE ENTRANCE. HAD VEHICLE TOWED TO MY INDEPENDENT JAGUAR DEALER. HE SAID LEFT FRONT STRUT WAS LEAKING AIR CAUSING THE ENTIRE SUSPENSION SYSTEM TO MALFUNCTION. HE ALSO INFORMED ME THIS NORMAL AND IF I REPLACE THE ONE THE OTHER STRUTS WILL DO THE SAME THING JUST A MATTER OF TIME. RECOMMENDED A KIT THAT WOULD ELIMINATE THE AIR STRUTS COMPLETELY. I AM FORCED TO REMOVE THE AIR STRUTS (AT A COST OF $3500.00) AS THERE IS NO WARNING WHEN THIS MAY HAPPEN AGAIN. I LOOKED FOR A RECALL NOTICE BUT FOUND NONE. DID FIND ALOT OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS WOULD NOT BE A RECALL ITEM. THIS SEEMS TO BE A REAL SAFETY ISSUE IF THIS CONDITION WOULD HAPPEN AT A HIGH SPEED. WHEN A COMPANY GOES TO THE TROUBLE TO MAKE A KIT TO ELIMINATE THIS SO CALL "JAGUAR AIR SUSPENSION SYSTEM" . JAGUAR SHOULD BE EMBARRASSED. *TR

NHTSA ID

10434018

Incident

Nov 1, 2011

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11

NHTSA ID

10395578

Incident

Apr 11, 2011

Mileage

115,000 mi

AIR SUSPENSION FAULT- DURING EXTREME COLD TEMPERATURES..(32 DEGREES F OR BELOW). THE CAR WILL LEAK AIR FROM THE SUSPENSION AND CAN'T BE DRIVEN. FAULT MESSAGES APPEAR. DURING THE COLD PERIOD THIS YEAR,HUNDREDS OF JAGUARS HAD THE SAME ISSUE. ATLANTA HAD 18 RECORDED SUSPENSION ISSUE AT ONE DEALER..BUT THEY CLAIMED THEY WERE ALL FOR DIFFERENT THINGS. MATHENY JAGUAR IN JACKSONVILLE SAID THEY ALSO RECEIVED SEVERAL COMPLAINTS BUT DIDN'T WISH TO COMMENT FURTHER. THERE IS A PART THAT MAY BE CONTRACTING DURING EXTREME COLD CAUSING THE AIR TO LEAK FROM THE SUSPENSION. NEVER HAPPENS DURING NORMAL TEMPS. CAR ALSO LOWERED DURING OPERATION AND COULD CAUSE AN ACCIDENT. *TR

NHTSA ID

10383988

Incident

Dec 5, 2010

Mileage

78,000 mi

VEHICLE CUT OUT ON CA FREEWAY 57 AT 70 MPH DUE TO THROTTLE POSITION SENSOR FAULT, (FAULT CODE P0121) LUCKILY I MANAGED TO GET TO THE HARD SHOULDER WITHOUT INCIDENT. THIS CONDITION IS EXTREMELY DANGEROUS ESPECIALLY IF THIS HAD HAPPENED WHILE I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WAS A TOYOTA/MERCEDES TECH FOR 30 YEARS. *TR

NHTSA ID

10365351

Incident

Nov 10, 2010

Mileage

74,302 mi

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT DRIVER SIDE STRUT FRACTURED CAUSING THE SUSPENSION TO COLLAPSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE STRUT, DAMPER SPRING AND AIR SUSPENSION SPRING COMPRESSOR REPLACED. WITHIN FIVE WEEKS, THE ENTIRE SUSPENSION FAILED, CAUSING ALL FOUR SHOCKS AND STRUTS TO MALFUNCTION. THE CONTACT STATED THAT THE VEHICLE WAS TOO LOW TO THE GROUND TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,200.

NHTSA ID

10351465

Incident

Aug 23, 2010

Mileage

73,200 mi

WHILE DRIVING ON 95 SOUTH IN RI AT APPROX. 60MPH, MY 2004 JAGUAR XJ8 SUDDENLY LOST ALL POWER, INCLUDING ENGINE, STEERING AND BRAKING ABILITIES. IT NEARLY RESULTED IN A MULTI CAR FATAL ACCIDENT FROM BEING HIT FROM BEHIND. THE DEALER STATED, AFTER A SYSTEMS CHECK, THAT AN ACCELERATOR PEDAL SENSOR HAD FAILED RESULTING IN A $500.00 REPLACEMENT COST. THIS IS A VERY DANGEROUS DEFECT THAT SHOULD HAVE BEEN PART OF A SAFETY RECALL. *TR

NHTSA ID

10342500

Incident

Jul 6, 2010

Mileage

73,000 mi

2004 JAGUAR XJ8 . CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE APPROACHING A FOUR-WAY STOP, HE BEGAN TO SLOW DOWN. HE WAS DRIVING SLOWLY, WHEN HE REMOVED HIS RIGHT FOOT FROM THE ACCELERATOR AND BEGAN TO PRESS DOWN ON THE BRAKE PEDAL. INSTEAD OF THE VEHICLE GRADUALLY SLOWING DOWN, THE ENGINE RACED TO AN EXTREMELY HIGH RPM. HE PRESSED FURTHER ON THE BRAKE, BUT THE VEHICLE LUNGED FORWARD ABOUT 30 FEET BEFORE STOPPING JUST SHORT OF A TRUCK CROSSING IN THE INTERSECTION. THE SAME SITUATION HAPPENED AGAIN IN A PARKING LOT WHICH CAUSED THE CONSUMER T RUN UP ON A CONCRETE STOP ALMOST STRIKING A PEDESTRIAN. WHEN THE CONSUMER ARRIVED HOME LATER IN THE EVENING, THERE WAS A RECALL NOTICE IN THE MAIL AND HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED FOR THE RECALL AND THE PROBLEM, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE SAME INCIDENT HAPPENED AGAIN WHERE THE CONSUMER ALMOST HIT A VEHICLE APPROACHING FROM HIS LEFT. A NOTIFICATION LIGHT ILLUMINATED WHICH READ DSC NOT AVAILABLE. IN EACH INSTANCE, THE CONSUMER WAS TRAVELING NO MORE THAN 5 TO 10 MPH. 8JB

NHTSA ID

10331739

Incident

May 25, 2010