RoadVitals

2002 Jaguar Xjs Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 8, 2002
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Jaguar Xjs, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

DRIVERS SIDE SEAT FEELS LOOSE. UPON STARTING AND STOPPING, THE SEAT "ROCKS" FORWARD AND BACKWARD AND SEEMS TO FEEL UNSTURDY. I HAVE BROUGHT THIS TO THE SERVICE DEPT. ATTENTION ON MORE THAN ONE OCCASION. THEIR RESPONSE WAS, " WE'VE DONE ALL WE CAN, WE DON'T KNOW WHAT ELSE TO DO!" WHAT THEY DID DO, ( I ASSUME) IS TIGHTEN THE VARIOUS NUTS AND BOLTS THAT HOLD THE SEAT TO THE CHASSIS. THAT DID NOT FIX THE PROBLEM. I PHONED THE JAGUAR CUSTOMER COMPLAINT DEPT., AND ADVISED THEM OF THIS PROBLEM. THEY TOLD ME AN AREA REP WILL CONTACT ME. AFTER MANY CALLS, I HAVE YET TO HEAR FROM ANYBODY. PLEASE HELP ME SINCE I AM CONCERNED A LOOSE SEAT POSES A REAL HAZARD IN THE EVENT OF A CRASH.

NHTSA ID 761687 · filed May 8, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .