RoadVitals

2017 Jayco Fifth Wheel Pinnacle Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jun 11, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Jayco Fifth Wheel Pinnacle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension1155.0%
  • Brakes420.0%
  • Other / unspecified315.0%
  • Body & structure210.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

11
reports

From owner reports, verbatim

The contact owns a 2017 Jayco Pinnacle trailer. The contact stated that the leaf spring failed. The contact stated that the leaf springs were previously replaced under NHTSA Campaign Number: 20V091000 (Suspension) however, the repair did not correct the failure. The contact noticed that the rear driver’s side tires were touching each other. The contact inspected the tires and found that the leaf spring was fractured. The contact stated that a mechanic also inspected the driver’s side rear tires and verified that the leaf spring was fractured. The manufacturer was notified of the failure. The leaf spring was not replaced. A failure mileage was not provided.

NHTSA ID 11432796 · filed Sep 13, 2021

THERE WAS A RECALL 1N OCTOBER 2019 RECALL NO. 19V-702. JAYCO WAS SUPPOSED TO FIX THE PROBLEMS BY REPLACING LEAF SPRING + A RUBBER BUMP STOP. THEY DID NOT REPLACE THE WEAK LEAF SPRINGS. AS A RESULT WE ENDED UP WITH A BROKEN SPRING ON ALONG TRIP THAT LED TO A COMPLETE FAILURE OF THE SUSPENSION SYSTEM. THIS COULD HAVE ENDED IN AN HORRIFIC TRAGEDY. WHY DID THE NOT FIX THIS? I AM HAVING IT TOWED TO A SHOP AND WILL FORWARD THE CAUSE DAMAGE FROM THE REPAIRS AND EXPLANATION + PICS WHEN THEY FINISH REPAIRING THIS.

NHTSA ID 11352481 · filed Sep 1, 2020
All 11 reports naming suspension

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

PROBLEM WITH MY BRAKES. NO BRAKES ON THREE WHEELS. NEED TO CHECK IN FALL 2017 AND THERE WAS FULL GREASE IN THE HUB. THAT'S WHY NO BRAKES. NEED TO CHANGE THE SPRINGS LEFT SIDE, SPRING WAS DEAD. BUT NOW THE FITHWEEL IS LOWER THEN RIGHT SIDE.

NHTSA ID 11287647 · filed Dec 7, 2019

TL* THE CONTACT OWNS A 2017 JAYCO PINNACLE. WHILE DRIVING 60 MPH, EXTRA FORCE WAS NEEDED TO BRING THE VEHICLE TO A STOP. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING OVER A BUMP, THE VEHICLE FELT AS IF IT HAD NO SPRINGS. THE VEHICLE WAS TAKEN TO CAMPERS INN RV OF OCALA (7677 S, HWY 441, OCALA, FL 34480, (800) 786-2252) WHERE THE CONTACT WAS INFORMED THAT THE WHEEL BEARING LEAKED GREASE ONTO THE BRAKE PADS. THE AXLE MADE CONTACT WITH THE FRAME OF THE VEHICLE AND CAUSED THE TIRES TO TOUCH THE FRAME. THE SPRINGS WERE REPLACED, BUT THE AXLES WERE NOT REPLACED OR UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11257986 · filed Sep 25, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1999 FORD F-350 TOWING A 2017 JAYCO PINNACLE FIFTH WHEEL. THE CONTACT STATED THAT THE WHEELS ON THE FIFTH WHEEL WERE RUBBING AGAINST THE UNDERBELLY AND THE SPRINGS THAT HELD THE RV WERE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPRING AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

NHTSA ID 11254101 · filed Sep 9, 2019

WELDS BROKE ON CONNECTION BETWEEN LEAF SPRINGS AND BODY FRAME CAUSING TRAILER TO NEARLY TOPPLE

NHTSA ID 11221931 · filed Jun 22, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity of the frame and structure, leading to a potential hazard on the highway. This has been an issue on 5th wheel trailers for some 20 years, as evidenced by NHTSA ID Number 10208077, in which Manufacturer communication Number 22-043 was released. This notice releases repair instructions on how to remedy the problem on all trailers manufactured before 2021. This notice applies to Jayco Trailers but is common to all Lippert 5th wheel frames across various manufacturers. If you report the stress crack in sidewall before the end of warranty, Jayco pays to have the unit returned to the factory to have major repairs accomplished and pay to return the unit to the customer. If you are out of warranty, as is my case when I reported it, by 1 yr 5 months, they refuse responsibility for any design flaws, and you are responsible for the enormous cost of the repair. I have the well-known stress crack in the sidewall, which continues to grow, exterior, as well as interior trim that will not stay in place after traveling which require constant resealing to prevent water intrusion, floor-to-frame bolts that pull through the frame and protrude through linoleum, front cap fiberglass spider webbing (repaired once under warranty, but has returned), and plastic edging on roof to protect EPDM material wrap to sidewall is pulling the staples from the underlayment as the structure flexes, which will eventually will lead to a compromised roof system

NHTSA ID 11468735 · filed Jun 11, 2022

JAYCO HAS A DESIGN ENGINEERING FLAW THAT CAUSES EXCESSIVE FLEX IN THE HITCH BOX/FRONT SLIDE OUT AREA THAT CAUSES DAMAGE AND CRACKING TO THE SIDES OF THE TRAILER. THIS IS A POTENTIAL SAFETY ISSUE FOR THE HITCH PORTION AND A STRUCTURAL INTEGRITY ISSUE FOR THE FRAME OF THE TRAILER.

NHTSA ID 11403448 · filed Mar 17, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .