2018 Jayco Travel Trailer Eagle Problems

See attached document for complaint.

The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.

The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.

I am a ASE Master Mechanic and I do my own servicing. Recently I had some bad tires and bought new ones. Since I had the wheels off, I performed a wheel bearing and brake inspection. The rear left wheel had some small wobbling. When I took off the bearing cap I noticed hardly any grease. I took the hub off and there was hardly any grease on the inside bearing also. And I do mean hardly. It was like someone used a ½ teaspoon of grease for the 2 bearings. The outside bearing was so loose it almost fell apart in my hand. Upon further inspection I noticed the outside bearing and axel shaft showed some heat stress and the bearing race was loose. I changed the bearing and race. Repacked with grease and reassembled. Then noticed the rear axel aft shackel was broken from the frame. The wobbling wheel must have caused excess vibration, cracking the welds. The spring was pushed up against the frame. I cleaned up the area and rewelded shackle to the frame. I moved to the right side. After inspecting, bearings were good. Greased and reinstalled. I realize that buying axels, they are already assembled. But somebody should have removed the caps and checked for proper greasing prior to installing on the trailer. I do not use the trailer that often. But, those that do use their trailer often, may cause an issue later down the road before their first bearing repack could be performed.

I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.

The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.

See attached document for complaint.