2021 Jayco Travel Trailer Jay Flight Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Jayco Travel Trailer Jay Flight, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified350.0%
- Suspension350.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic, who diagnosed a failure with the propane regulator. The contact was also made aware that the refrigerator would only run on electricity. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V685000 (Equipment); the VIN was included, but parts were not available at the time. The contact later received notification that the remedy was available, prompting the contact to attempt to schedule the repair but the contact was unable to locate a service center. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that records showed that the RV had already been repaired. The contact adamantly disputed the RV recall records; stating that the RV had never been taken into a service center for the repair as stated by the manufacturer. The failure mileage was unknown.
We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam and there are four sides that could be welded. And upon further inspection found the weld on the main beam in the rear has already started to crack side.mounts for the camper body are only welded half the length of the bracket to the frame. The only thing I can is I contacted jayco and their response was I need to talk to the frame manufacturer. I said no I won't you sold it it's your responsibility to check incoming parts and make sure it meets specification. Not satisfied with there response said if I send pictures they would contact them on my behalf. I've thought about it and this kind of product should not be sold The total Miles of this camper is less than 1200 miles. And weld's are already failing. This needs to be looked into before someone gets killed
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam and there are four sides that could be welded. And upon further inspection found the weld on the main beam in the rear has already started to crack side.mounts for the camper body are only welded half the length of the bracket to the frame. The only thing I can is I contacted jayco and their response was I need to talk to the frame manufacturer. I said no I won't you sold it it's your responsibility to check incoming parts and make sure it meets specification. Not satisfied with there response said if I send pictures they would contact them on my behalf. I've thought about it and this kind of product should not be sold The total Miles of this camper is less than 1200 miles. And weld's are already failing. This needs to be looked into before someone gets killed
With only 1,400 miles on RV, it was noticed that both the driver and passenger side rear tires had worn down to the belts on the inside. The axles have been replaced so they are likely no longer available for inspection, although I do have pictures. The safety risk is that had the faulty suspension parts completely failed, the axles could have become disengaged from the RV causing a major accident. The tires were also close to complete failure. The problem was confirmed by a service technician at a Jayco dealer.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .