RoadVitals

2002 Jayco 28MS Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 23, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Jayco 28MS Greyhawk. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V193000

ELECTRICAL SYSTEM:WIRING

Jul 23, 2002
258 units potentially affected
The defect: ON CERTAIN MINI-MOTORHOMES EQUIPPED WITH A KITCHEN SLIDE-OUT, SOME 120-VOLT ELECTRICAL WIRES UNDERNEATH THE KITCHEN SINK ARE ROUTED IN SUCH A MANNER THAT THEY COULD MAKE CONTACT WITH ABRASIVE COMPONENTS, WHILE THE SLIDE-OUT IS BEING OPERATED AND CHAFE THE PROTECTIVE COVERING CREATING A POSSIBLE SHORT CIRCUIT. IN ADDITION, THERE IS AN EDGE ON THE SLIDE-OUT FLOOR THAT COULD COME IN CONTACT WITH 120-VOLT ELECTRICAL WIRES ROUTED DOWN THROUGH THE MAIN FLOOR ALSO CREATING A POSSIBLE SHORT CIRCUIT.
The risk: IF A SHORT CIRCUIT OCCURS IN EITHER SITUATION, THE CIRCUIT BREAKER WILL TRIP. HOWEVER, IF THE BREAKER FAILS TO TRIP, ARCING FROM THE SHORT CIRCUIT COULD IGNITE ANY COMBUSTIBLE MATERIAL OR ITEMS THAT MAY BE STORED IN THE KITCHEN SINK CABINET AND START A FIRE.
The remedy: DEALERS WILL INSPECT AND, AS NECESSARY, REPLACE ANY DAMAGED WIRING AND ALSO INSTALL A FLEXIBLE CORD AND PLASTIC WIRING CONDUIT TO PROTECT THE 120-VOLT WIRING AGAINST CHAFING. OWNER NOTIFICATION BEGAN AUGUST 7, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-877-825-4782.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.