RoadVitals

2016 Jayco Alante Class A 31L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 12, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 17, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Jayco Alante Class A 31L, most frequently naming the electrical, exterior lighting and steering categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Exterior lighting133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V848000

SEAT BELTS

Dec 17, 2015
67 units potentially affected
The defect: Jayco Inc. (Jayco) is recalling certain model year 2016 Alante motorhomes manufactured November 3, 2015, to November 23, 2015. The affected vehicles have forward and rearward facing dinette seats whose seat belts may not have the proper plate to anchor the seat belt brackets. This can allow the seat belt end to detach from the vehicle in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk: A seat belt that is not properly anchored to the vehicle may not restrain the occupant in a crash, increasing their risk of injury.
The remedy: Jayco will notify owners, and dealers will install the correct seat belt bracket backer plate, free of charge. The recall began on February 11, 2016. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903273.
Jayco, Inc.Manufacturer number 9903273View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Sep 12, 2017

TL* THE CONTACT OWNS A 2016 JAYCO ALANTE CLASS A 31L RV. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HAYLETT AUTO AND RV IN GOLDWATER, MI, 517-278-5196) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPRESENTATIVE, JAKE, STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

NHTSA ID
11022823
Incident
Aug 13, 2016
Mileage
400 mi
ElectricalExterior lighting
Filed Sep 14, 2016

THIS JAYCO MOTOR HOME HAS MULTIPLE ELECTRICAL DEFECTS. WE ABSOLUTELY BELIEVE IT TO BE A FIRE HAZARD, AND DO NOT FEEL SAFE DRIVING OR CAMPING IN IT. AFTER WORKING WITH A ROADSIDE ASSISTANCE TECH OVER THE PHONE FOR 1 1/2 HOURS, WE DETERMINED THE FUSE BOX WAS LABELED INCORRECTLY. I WAS INSTRUCTED TO REPLACE A 30 AMP FUSE, WHICH I DID MULTIPLE TIMES DURING THE COURSE OF OUR TRIP. FINALLY, WHEN IT ARCED DURING A CHANGE, WE CALLED TO HAVE SOMEONE COME OUT. HE REPLACED IT AND LEFT EXTRA FUSES FOR THE NEXT FAILURE. I HAVE THE BURNED FUSE THAT CAUSED THE ARC. THE REPAIRMAN SAID BEFORE LEAVING, "IT IS NOT RIGHT". FOLLOWING ARE SOME OF THE PROBLEMS CAUSED BY THE ELECTRICAL SYSTEM. THE BUNK THAT LOWERS FOR USE, AND RAISES TO ALLOW ACCESS TO THE DRIVER'S SEAT WORKS INTERMITTENTLY. A HARNESS ENCLOSES THE ELECTRICAL WIRES TO MOVE THE BUNK. WHEN USED, IT JERKS VIOLENTLY AND LOUDLY GRATES AND SQUEALS, AS IF THE WIRES ARE RUBBING AGAINST EACH OTHER. SPARKS WERE SEEN NEAR THIS HARNESS. IF THE BUNK WON'T COME DOWN FOR USE, IT IS UNUSABLE; IF IT WON'T RAISE, THE COACH IS NOT DRIVABLE. TWO SLIDES ARE ELECTRICALLY MOVED IN FOR DRIVING AND OUT FOR MORE ROOM WHEN CAMPING, ALSO WORK INTERMITTENTLY. WE WERE UNABLE TO DRIVE WHEN THEY WOULD NOT COME IN. ALL TAIL LIGHTS DID NOT WORK. TWO READING LIGHTS WERE EITHER HANGING BY THE WIRING OR LOOSE, OTHERS DID NOT WORK AT ALL. THE DASH LIGHTS, AS WELL AS THE SIDELIGHTS & PARKING LIGHTS DID NOT WORK. THE ELECTRICAL AIR CONDITIONER DID NOT WORK CORRECTLY. THE LARGE, ONE PIECE WINDSHIELD SNAPPED FROM A STRESS BREAK. A DEFECTIVE TIRE WAS REPLACED TO ADDRESS VIOLENT VIBRATION.

NHTSA ID
10917015
Incident
May 21, 2016
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.