RoadVitals

2002 Jayco Firenza Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 27, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 27, 2010

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2002 Jayco Firenza. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Brakes
Filed Sep 27, 2010

FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DRIVE THE VEHICLE UNTIL IT WILL NOT MORE ANY MORE AND THEN CALL THEM FOR ASSISTANCE. THE REPAIR SHOP IS APPROX. 25 MILES FROM THE LOCATION OF THE VEHICLE. THIS IS THE SECOND TIME WE HAVE HAD THIS SAME FAILURE, THE FIRST TIME BEING 3 YEARS AGO. AT THAT TIME THE BRAKES FAILED ENTIRELY WHILE ON ROUTE 75 IN MARIETTA, GA. FORTUNATELY WE WERE ABLE TO AVOID A ACCIDENT. THIS IS A 22 THOUSAND POUND VEHICLE AND THE THOUGHT OF TRYING TO DRIVE IT AGAIN WITH DEFECTIVE BRAKES DOES NOT SEEM TO BE REASONABLE. I FEEL THAT IF THE VEHICLE IS SHOWING THE SYMPTOMS WHICH CAUSED THE RECALL THE COMPANY SHOULD BE RESPONSIBLE FOR THE SAFE DELIVERY OF THE VEHICLE TO THE REPAIR FACILITY. MY OTHER CONCERN RELATES TO THE SCOPE OF THE RECALL, THEY TOLD ME IT WAS LIMITED TO THE CALIPERS WHICH WERE LOCKING UP. AS THE ALB LIGHT IS ON AND WILL NOT GO OFF WE HAVE OBVIOUSLY DAMAGED THE SENSORS RELATED TO THAT FUNCTION. ALSO, IF WE DRIVE THE VEHICLE AS SUGGESTED THERE WILL PROBABLY BE OTHER DAMAGE DUE TO EXCESSIVE HEAT. ANY HELP OR SUGGESTIONS YOU MAY HAVE WOULD BE APPRECIATED. THANK YOU. *TR

NHTSA ID
10357825
Incident
Sep 1, 2010
Mileage
18,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .