RoadVitals

2024 Jayco Granite Ridge

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Jayco Granite Ridge. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V145000

EQUIPMENT:OTHER:LABELS

Mar 6, 2025
15 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2024 Entegra Condor, Jayco Granite Ridge, 2025 Jayco Alante SE, Redhawk SE, and Entegra Odyssey SE motorhomes. The Occupant and Cargo Carrying Capacity (OCCC) on the Federal label may be incorrect and allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - other than passenger cars."
The risk: An overloaded vehicle increases the risk of a crash.
The remedy: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903622.
Jayco, Inc.Manufacturer number 9903622View on NHTSA.gov
24V158000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Feb 28, 2024
82 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
The risk: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
The remedy: Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Jayco, Inc.Manufacturer number Ford 24V-102View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAN 25-014

VISIBILITY/WIPER

Chassis Advisory Notice (CAN) - Ford Recall 25S49_25V-315 - Rearview Camera Image May Not Display.

TSB 25-011

ELECTRICAL SYSTEM

TSB (Technical Service Bulletin) Instructions to set up the converter for the correct battery type.

SRP 25-010

ELECTRICAL SYSTEM

Standard Repair Procedure (SRP) Instructions on how to correct a GO Power Charge reading for the house battery.

TSB 25-002

SUSPENSION

Dealer and Owner Notifications TSB 25-002

TSB 25-002

SUSPENSION

TSB (Technical Service Bulletin) Hellwig rear stabilizer bar end link lock nuts may be loose. Field fix Instructions on Rear Stabilizer Bar End Link.

TSB

SUSPENSION

Owner and Dealer Notifications

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Granite Ridge by model year
YearComplaintsRecallsInvestigationsIssue Index
2026030—
2025110—
2024Viewing020—
2006030—
2005060—
2004150—
2003040—
2002230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.