After a recent purchase of a new 2026 Jayco Greyhawk 29MV RV, I discovered my 2 cats trying to enter a previously unknown and unfinished opening adjacent to a designated sleeping/play area of my RV in the cab overhead. One of the cats was panicked as he was stuck in the opening. The opening is very difficult to see unless you climb well forward into the sleeping area for closer examination which I did not do before my purchase. The area contains a very long area of sharp, unfinished and in some places splintered fiberglass edging that actually goes the entire distance around the window opening. Since this easily accessible area is intended for sleeping/playing, a curious child could attempt reaching into the area to retrieve a toy or a pet could enter it and get cut by the unfinished fiberglass or be unable to exit. Portions of the fiberglass are inward flexible which increases chances of an entry and then unable to exit. The area also has accessible loose insulation which further increases the safety hazard. My concern is that a child or pet getting inside and being unable to exit with getting severe cuts from the sharp fiberglass surface. I reported this to the dealer who then informed Jayco who agreed to pay the dealer a whole "0.5 hours" labor for the dealer to "figure out a fix" for the issue. Apparently this issue is in many different makes/models (per the local dealer) and I feel there should be a proper fix applied to all of the fleet rather than a local patch merely to appease just the one customer that found the issue. As a retired military Safety Manager who authored numerous safety messages for issues for Army aviation, I feel this should be investigated for a possible fleetwide safety recall. Based on my conversation with the local dealer, it seems Jayco does not intend to do any further work on the affected vehicles. See attached pictures.
- NHTSA ID
- 11731455
- Incident
- Mar 17, 2026