RoadVitals

1999 Jayco Hawk Tt

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 10, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 22, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Jayco Hawk Tt. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V279001

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 22, 2002
5,830 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, MOTOR HOMES, AND FIFTH WHEEL CAMPERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS, MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
The remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jan 10, 2003

1999 JAYCO LIGHT HAWK THE FLOOR ON OUR 3 YEAR OLD CAMPER IS MILDEWED IT BECAUSE IT WAS BUILT WRONG.JAYCO DID NOT WRAP THE WATERPROOFING MATERIAL HIGH ENOUGH INTO THE WALLS.WHICH LEAVES US WITH A CAMPER WITH A MILDEWED AND ROTTING FLOOR.WE HAVE TAKEN CARE OF THIS CAMPER.WE STILL OWE ON THIS UNIT .WE WANT THEM TO BUYT IT BACK NOT JUST FIX IT AND LEAVE US OUT TO DRY.THEY WILL NOT WARRANTY THE WORK. THEY WILL NOT FIX ANY FUTURE PROBLEMS WITHOUT IT BEING BROUGHT BACK TO THEM FOR AN ASSESMENT.DID WE NEGLECT THE CAMPER AFTER IT WAS FIXED??? OR IS IT BECAUSE JAYCO HAS TO COMPLETELY REMOVE THE SIDES,ROOF AND EVERYTHING INSIDE THE CAMPER TO REPAIR THE FLOOR??????? THIS TO ME SOUNDS LIKE LET THE CONSUMER PAY FOR OUR ERRORS ,NOT WE MADE A MISTAKE LET US MAKE IT RIGHT!!! IF YOU WERE TOLD WE ARE GOING TO TAKE APART YOUR CAMPER,THAT IS CREWED ANDS STAPLED TOGETHER AND THEN PUT IT BACK TOGETHER AGAIN WOULD YOU WANT IT BACK (NO WARRANTY OR GAURANTEES THAT IT WON'T LEAK OR FALL APART GOING DOWN THE ROAD.IF WE TRADE IT IN THE DEALERS WILL ONLY GIVE US WHOLESALE BECAUSE THEY KNEW ABOUT THE PROBLEM.WE SHOULD HAVE BEEN NOTIFIED BY JAYCO. THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 18 MONTHS AFTER WE BOUGHT OUR CAMPER ( WE HAVE HAD IT 3 YEARS)

NHTSA ID
10000913
Incident
Dec 12, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.